¿Quién utiliza este software?

Ideal para organizaciones de cualquier tamaño que buscan optimizar las operaciones de fabricación.

Valoración media

74 opiniones
  • En general 3.8/5
  • Facilidad de uso 3.7/5
  • Atención al cliente 3/5
  • Funcionalidades 3.8/5
  • Relación calidad-precio 3.2/5

Detalles del producto

  • Versión gratuita No
  • Prueba gratis No
  • Implementación En la nube, SaaS, web
    Instalado: Windows
  • Formación En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia En horario ininterrumpido (atiende un representante)
    Horas laborables
    En línea

Datos del proveedor

  • Epicor Software
  • https://www.epicor.com
  • Fundada en 1972

Sobre Epicor MES

Mejora la calidad, reduce el desperdicio e impulsa el producto con el software MES de Epicor. Un sistema de ejecución de la producción te ayuda a mejorar la capacidad para producir más piezas o reducir costos para mejorar la rentabilidad. Epicor MES supervisa automáticamente las máquinas y analiza la producción y los datos de rendimiento en horario ininterrumpido. La empresa brinda a todos en la planta y en toda la empresa la oportunidad de tomar medidas para mejorar el rendimiento de fabricación.

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Funciones de Epicor MES

  • Control de calidad
  • Gestión de cadena de suministro
  • Gestión de documentos
  • Gestión de presupuestos
  • Gestión de proveedores
  • Gestión de recursos
  • Previsión
  • Trazabilidad
  • Creación de informes/análisis
  • ERP (Enterprise Resource Planning)
  • Gestión de envíos
  • Gestión de la calidad
  • Gestión de la seguridad
  • Gestión de órdenes de compra
  • Gestión del mantenimiento
  • Integración contable
  • MES (Sistemas de Ejecución de Fabricación)
  • Planificación de necesidades de material (MRP)
  • Presupuestos y estimaciones
  • Análisis hipotéticos
  • Gestión de la calidad
  • Gestión del cambio
  • Planificación de capacidades
  • Planificación de necesidades de material (MRP)
  • Programación
  • Programación automatizada

Las opiniones más útiles de Epicor MES

ERP system that is easy to setup, easy to use, and has the features you need and want.

Publicado el 8/10/2019
Jack P.
Network Administrator III
Maquinaria, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
Fuente: SoftwareAdvice
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: We rely heavily on a product configurator and Epicor had the best configurator we seen on the market. Epicor has continued to improve their product, adding new features, making it available while mobile. The third party software plug-ins are great and add many time saving functions that are easy to use.

Puntos a favor: Like the fact that it had the features we needed, was easy to use, and see continued effort by Epicor to improve it by adding new abilities and features to it. We get great support and training is available in many different forms.

Contras: Cost was a little higher than what we initially were thinking of in our budget. However, after looking a many ERP systems we quickly found that Epicor had what we wanted and felt that it was worth the investment. It has been 10 years now, and still believe we made the right decision to go with Epicor as our ERP system.

Respuesta de proveedores

por Epicor Software el 10/10/2019

Hi Jack,
Thank you for your feedback about Epicor ERP. We're glad to hear the configurator has enabled better efficiency within your business. Your feedback is invaluable, and if you would like to send us an email to CustomerReferences@epicor.com, we would be pleased to receive additional comments, we thank you for your continued advocacy.
Sincerely,
The Epicor Social Team

A very powerful tool for manufacturing companies - but customer support could be better

Publicado el 10/8/2018
Lorena M.
ERP Manager
Agricultura, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
Fuente: SoftwareAdvice
4/5
En general
4/5
Facilidad de uso
5/5
Características y funcionalidades
3/5
Asistencia técnica
4/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I believe Epicor is an excellent tool for manufacturing. I can not give it 5 starts really because of the time it takes to get an issue solved once it's placed with customer support. They have however, improved in the last couple of years now that they started using an online ticketing system, which seems to run a lot better now. Its reporting capabilities are amazing, for any module in the ERP. I do believe the experience is better for customers in the Americas than in other parts of the world, since there are a lot more experts, consultants, users, etc. in the States and Latin America than I've seen in Asia or Europe. The implementation is complex, so being paired with the right consultants can make it or break it - it really is a very good software!

Puntos a favor: - very powerful and thorough functionalities for all manufacturing operations
- extremely good costing capabilities (all financial features are quite good, actually)
- can be customized to a great extent
- many tools for reporting and data analysis
- integrates with tools such as MES, bar code reader, is ready for EDI

Contras: - it's a bit more slow that I wish it were
- customer support is very bureaucratic, it takes from a couple of days to weeks to get any issue solved (to be fair, they do solve them)
- learning curve is steep. It's not that easy to use so people who are not tech-savy get a bit intimidated by this tool
- instruction manuals and help menu are only available in English

Powerful software, when it works.

Publicado el 26/9/2019
John K.
VP
Fabricación de productos eléctricos/electrónicos, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
Fuente: SoftwareAdvice
4/5
En general
3/5
Facilidad de uso
4/5
Características y funcionalidades
1/5
Asistencia técnica
3/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: As with any ERP - it was oversold in the beginning, and support has seemed to get more and more distant year by year. In the end, it's a great piece of software if you can support it yourself and don't upgrade too frequently.

Puntos a favor: Epicor's service-oriented architecture is powerful - allows us to adapt their platform to our business use case and workflows when necessary. Recent versions hit at a somewhat modern UI which we're looking forward to, and the addition of the RESTful API has been a godsend.

Contras: Lots of bugs introduced in each version - but the pace of releases is fast to keep up with them. Their support is rough when necessary. Can take literal days or weeks trying to get through to someone in the right country/right team who actually understands the failure mode and is willing to take the issue seriously.

Respuesta de proveedores

por Epicor Software el 9/10/2019


Hello John,
Thank you for your feedback about Epicor ERP. We're glad to hear the solution has been powerful for your business. We're sorry to hear you have experienced distant support. We would like to learn more about the issue you are experiencing so we can deliver a solution. Please send us an email to socialmedia@epicor.com with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced, and we look forward to resolving it.
Sincerely,
The Epicor Social Team

Epicor Manufacturing, some parts are better than others

Publicado el 3/5/2018
Dan H.
Sr. Accountant
Ingeniería industrial o mecánica, 1001-5000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
Fuente: SoftwareAdvice
3/5
En general
4/5
Facilidad de uso
3/5
Características y funcionalidades
4/5
Asistencia técnica
3/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Epicor is a mid-market software for companies that are under 100 employees (roughly) and more than 50 who need an ERP. Version 10 is by far the cleanest version. Given the choices at this size of a company's growth, it is a viable choice. Just be careful that the VAR doesn't walk you down a road to heavy customizations that get in the way of future upgrades and cost you yearly in re-working them when you upgrade or patch the ERP. Stick to custom reports, custom user screens, and use the Business Objects provided to interface with and all should be well.

Puntos a favor: Ease of use, E10 is cloud based, support (when in US) is good, Short learning curve, fairly flexible, highly customizable

Contras: Highly customizable tends to get pushed to overly customized which = a mini-new ERP project with every upgrade to fix broken customizations, VAR network: some are great, some not, support for down-rev version falls off quickly, plan on extended cost of ownership, import/export functionality is limited unless add-on products are purchased, Field Service module is the weakest link in the product.

Good Software. Mediocre Support

Publicado el 14/6/2017
Richard B.
Director of Enterprise Technology Solutions
Bienes de consumo, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
Fuente: SoftwareAdvice
4/5
En general
4/5
Facilidad de uso
3/5
Características y funcionalidades
1/5
Asistencia técnica
3/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Puntos a favor: The software interface resembles a Microsoft product which helps end users pick up the basics of navigation.
Epicor 10.1 represents a significant improvement over legacy versions of the software and performance is much better.

Contras: Support is poor. First line support team members are really just called takers and it is difficult to get to someone who actually knows the software and who might be able to assist you with the problem you are experiencing. Most times, it seems like the first line support tech's job is to find out if you have customized the software so that they can use that as a reason not to provide support, which is frustrating since the Epicor sales pitch emphasizes ease of customization.

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