--- description: ¿Qué es y para qué sirve ProProfs Survey Maker? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es ProProfs Survey Maker? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software para encuestas](/directory/30092/survey/software) > [ProProfs Survey Maker](/software/129608/proprofs-survey-maker) # ProProfs Survey Maker Canonical: https://www.capterra.mx/software/129608/proprofs-survey-maker Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/129608/proprofs-survey-maker?page=2) > ProProfs Survey Maker es una herramienta efectiva para capturar los comentarios de los encuestados y tomar decisiones comerciales inteligentes basadas en informes y análisis. > > Veredicto: 12 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 12 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ProProfs - **Constitución**: 2008 ## Contexto comercial - **Precio inicial**: USD 7.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil) - **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, danés, español, finés, francés, hebreo, húngaro, indonesio, inglés, irlandés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, tailandés, turco, ucraniano, árabe - **Países disponibles**: Alemania, Australia, Canadá, China, Estados Unidos, India, Japón, Reino Unido ## Funciones - Biblioteca de preguntas - Encuesta móvil - Encuestas y comentarios - Gestión de comentarios - Gestión de encuestas y sondeos - Importación y exportación de datos - Lógica de exclusión - Marketing por correo electrónico - Modelos personalizables - Personalización de URL - Preguntas personalizables - Rama de preguntas ## Integraciones (en total: 5) - Campaign Monitor by Marigold - Constant Contact - Mailchimp - Salesforce Platform - WordPress ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para encuestas](https://www.capterra.mx/directory/30092/survey/software) ## Categorías relacionadas - [Software para encuestas](https://www.capterra.mx/directory/30092/survey/software) - [Herramientas para medir la satisfacción del cliente](https://www.capterra.mx/directory/30541/customer-satisfaction/software) - [Software NPS](https://www.capterra.mx/directory/32075/nps/software) - [Software para servicio al cliente](https://www.capterra.mx/directory/22/customer-service/software) ## Alternativas 1. [Sogolytics](https://www.capterra.mx/software/127957/sogosurvey) — 4.7/5 (730 reviews) 2. [Qualaroo](https://www.capterra.mx/software/114046/qualaroo) — 4.7/5 (20 reviews) 3. [Jotform](https://www.capterra.mx/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 4. [SurveyMonkey](https://www.capterra.mx/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 5. [Zoho Survey](https://www.capterra.mx/software/131426/zoho-survey) — 4.6/5 (450 reviews) ## Opiniones ### "Create a Net Promoter Score Survey in Minutes" — 5.0/5 > **Lavi** | *14 de diciembre de 2020* | Medios de difusión | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We were looking for a tool to analyze our customer loyalty. After evaluating several software, we found features like Net Promoter Score survey of ProProfs apt for our business. We could quickly analyze customer loyalty on a simple scale of (0-10). This helped us to rethink and plan our business model. > > **Puntos en contra**: It is challenging to point out a disadvantage of ProProfs Survey Maker. So far, we have never faced a significant survey creation issue. > > In a nutshell, the survey creation using ProProfs Survey Maker has been smooth and effortless. NPS Survey has been a gamechanger for our business. We closely followed up with our dissatisfied customers and solved their pain points. It has turned them into our loyal customers All thanks to ProProfs Survey Maker. ----- ### "A Must Have Survey Builder For Business" — 5.0/5 > **Simon** | *17 de octubre de 2023* | Redacción y edición | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: With ProProfs Survey Maker, survey building is easy.Comes with great forms automation features.It makes it easy to gauge customer experience. Customizing survey forms is easy and I like that it comes with premade survey forms > > **Puntos en contra**: I haven't experienced any negative issues that are worth mentioning or complaining about. Everything is flawless. > > For all our survey needs, we have always trusted ProProfs Survey Maker and it delivers. I recommend it. ----- ### "Top Survey Tool for Website Surveys" — 5.0/5 > **Aman** | *14 de diciembre de 2020* | Marketing y publicidad | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: As an ecommerce business, we have several customers with diverse backgrounds. ProProfs Survey Maker helped us get actionable feedback from them using intuitive and customizable surveys. I love the scored survey option as it allows us to bring a personalized and interactive feature to the survey. > > **Puntos en contra**: So far, we had no difficulty while using the tool. Looking forward to seeing more exciting features in the future. > > ProProfs Survey maker is the best tool available at a nominal cost with flexible features. We could create customized website surveys with engaging questions. In the last four months of using ProProfs Survey Maker, our response rates have spiked. We could collect precise feedback and enhance user experience. ----- ### "Reliable survey software" — 5.0/5 > **Shahrul** | *3 de diciembre de 2021* | Servicios financieros | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Using the build-in template to creating a survey is very easy and fast, as most of the item is already here and i only need to choose which question sets that compatible with my survey objective. > > **Puntos en contra**: I had no problem or difficulty operating this software, and every tool and feature is self explanatory that i don't need nay manual or video guidance to start using the software. ----- ### "Simple and detailed in-app survey maker" — 5.0/5 > **Usuario verificado** | *17 de agosto de 2021* | Marketing y publicidad | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The developer team has done a great job with prebuilt templates. The super-easy formatting offers a fully customized experience to edit any template as per requirement. The templates such as conversion optimization arm you with precise data to track and improve conversions. > > **Puntos en contra**: Our 2 years of experience with the ProProfs survey maker has been satisfying. No issues so far. > > ProProfs survey maker has been incredibly helpful for our online store to gather customers’ intent and feedback. The tool is easy to use and creates surveys in minutes. The best part is the unlimited survey creation with the free plan, although we have subscribed to a premium pack later for more advanced features. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/129608/proprofs-survey-maker?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/129608/proprofs-survey-maker) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | ----- ## Datos estructurados