TheraNest

¿Quién usa TheraNest?

Adecuada para profesionales independientes, centros de asesoramiento familiar, agencias de salud mental, organizaciones de servicios sociales, grupos religiosos, consultas de psicología, escuelas, universidades y grandes clínicas terapéuticas.

¿Qué es TheraNest?

Software EHR con complemento Wiley Planners, telesalud para terapia online, aplicación móvil, portal del cliente, códigos DSM/ICD, notas de progreso, planes de tratamiento, notas de alta, notas de revisión y firma conjunta, formularios personalizados.
Funciones de facturación: PQRS, reclamaciones y ERA/EOB, facturas de tipo superbill, servicios de tarjeta de crédito, facturación/reclamación por lotes.
Sincronización con Google/iCal. Voz, mensajes de texto, recordatorios por correo electrónico.
Multitud de informes, como nóminas, facturación del personal, etc.
Almacenamiento de documentos ilimitado, asistencia ilimitada. Pruébalo gratis.

Información sobre TheraNest

TheraNest

http://www.theranest.com

Fundada en 2012

Vídeo de TheraNest
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Resumen de precios de TheraNest

TheraNest no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de TheraNest está disponible a partir de USD 39.00/mes.


Precio inicial

USD 39.00/mes

Versión gratuita

No

Prueba gratis

TheraNest deployment and support

Asistencia

  • Horas laborables
  • En línea

Implementación

  • En la nube, SaaS, web
  • Móvil: nativo de iOS
  • Móvil: nativo de Android

Formación

  • En vivo en línea
  • Seminarios web
  • Documentación

Funciones de TheraNest

  • Acceso a la historia clínica
  • Confirmaciones de citas
  • Consultas por vídeo
  • Formularios de admisión
  • Independiente de la historia clínica electrónica
  • Mensajería segura
  • Pago de facturas
  • Planes de cuidados
  • Programación de citas
  • Renovación de prescripciones médicas
  • Resultados de laboratorio
  • Resumen de cuidados

Lista completa de Plataformas de portal del paciente

  • Asesoramiento de remesas
  • Entrada de códigos y cargos
  • Filtro de reclamaciones
  • Gestión de clínicas
  • Gestión de demandas de pago
  • Historial de facturas
  • Panel de control personalizable
  • Presupuestos y estimaciones
  • Procesamiento de reclamaciones
  • Seguimiento de la conformidad
  • Verificación de seguros

Lista completa de Programas de facturación médica

  • Conforme con HIPAA
  • Expediente del historial clínico
  • Expedientes de pacientes
  • Facturación
  • Gestión de calendarios
  • Gestión de listas de casos
  • Gestión de recomendaciones
  • Identificación de candidatos
  • Notas de evaluación
  • Planificación del tratamiento
  • Seguimiento de actividades
  • Verificación de la admisibilidad

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  • Creación de informes en tiempo real
  • Creación de informes históricos
  • Gestión de admisiones
  • Gestión de autorizaciones de salida
  • Gestión de camas
  • Gestión del flujo de pacientes
  • Seguimiento de la ubicación de pacientes
  • Seguimiento de tiempo de espera
  • Supervisión de pacientes

Lista completa de Software de gestión de pacientes

  • Con certificación ONC-ATCB
  • Conforme con HIPAA
  • Creación de diagramas
  • Portal de autoservicio
  • Programación de citas
  • Recetas electrónicas
  • Reconocimiento de escritura
  • Reconocimiento de voz
  • Seguimiento de la conformidad
  • Uso significativo certificado

Lista completa de Software de historia clínica electrónica

  • Clínica de un solo profesional
  • Clínica de varios profesionales
  • Diagnósticos iniciales
  • Facturación médica
  • Gestión de empleados
  • Gestión de reclamaciones
  • Historia clínica electrónica/informatizada
  • Paciente hospitalizado/en el domicilio
  • Planes de tratamiento
  • Portal de autoservicio
  • Programación de citas
  • Recetas electrónicas
  • Recordatorios de citas
  • Seguimiento de la conformidad

Lista completa de Software de salud mental

  • Clínica de varios profesionales
  • Conforme con HIPAA
  • Facturación médica
  • Formularios online
  • Gestión de clínicas
  • Mensajería individualizada
  • Para fines médicos
  • Planes de tratamiento en remoto
  • Programación de citas
  • Recetas electrónicas
  • Recordatorios de citas
  • Videoconferencia

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  • Conforme con HIPAA
  • Facturación médica
  • Gestión de expedientes de pacientes
  • Gestión de inventarios
  • Gestión de reclamaciones
  • Historia clínica electrónica/informatizada
  • Inscripción de pacientes
  • Portal de los pacientes
  • Programación de médicos
  • Programación de pacientes
  • Recetas electrónicas
  • Varias oficinas
  • Varios médicos
  • Verificación de elegibilidad para el seguro

Lista completa de Software para consulta médica

  • Arrastrar y soltar
  • Citas recurrentes
  • Conforme con HIPAA
  • Facturación
  • Gestión de docentes y personal escolar
  • Gestión de expedientes de pacientes
  • Gestión de médicos
  • Portal de autoservicio
  • Programación de citas
  • Programación de llamadas
  • Seguimiento de incomparecencias
  • Varias ubicaciones

Lista completa de Software para programación de citas médicas

  • Certificación y licencias
  • Creación de informes y estadísticas
  • Gestión de casos
  • Gestión de documentos
  • Gestión de la formación
  • Gestión del bienestar infantil
  • Programación
  • Seguimiento del tiempo

Lista completa de Software para servicios humanitarios

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Opiniones de TheraNest

Todas las opiniones

Calificación general

4.5/5

Average score

Facilidad de uso 4.4
Atención al cliente 4.6
Funcionalidades 4.2
Relación calidad-precio 4.4

Review software

Share your experiences with other software buyers.

¡Escribe una reseña!
Melissa W.
Owner, Therapist
Cuidado de la salud mental, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 16/9/2019

"All-in-one platform that's perfect for my small private practice!"

Comentarios: My business is very part-time on the side, and I didn't have time or resources for some of the other options that are on the market. TheraNest gave me everything I needed to run my practice easily, efficiently, and professionally.

Puntos a favor: It's simple to use and has everything you need to make your small private practice run. The customer support is AMAZING! I've never had a question or concern that wasn't quickly resolved by their great team.

Contras: I would like to see the TeleHealth screen be bigger. This is a work in progress since this is a newly added feature.

Respuesta de proveedores

por TheraNest el 23/9/2019

Melissa we are so glad to hear that TheraNest is making a difference for your business! We can't wait to see how your business grows!

  • Fuente de la reseña 
  • Publicado el 16/9/2019
Micheal frances S.
Owner
Cuidado de la salud mental, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
  • Calificación global
    4 /5
  • Facilidad de uso
    1 /5
  • Características y funcionalidades
    3 /5
  • Asistencia técnica
    1 /5
  • Relación calidad-precio
    1 /5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Publicado el 8/11/2019

"Theranest lies about their customer service"

Comentarios: From time to time, I was able to break through to their "upper management" and was told they really care about me and my clients and my ability to deliver therapy to those in need. This too turned out to be a falsity. The decision to cut me out was born of my holding them to their word about live customer service. I have requested to speak to the business owner, but so far, the coward has not had the necessary honor to call a fellow business person to discuss this travesty. I am considering legal action against this company to recoup the money it will cost me to take down my data from Theranest and use another competitive software. THEY ARE POISON. Stay away from them.

Puntos a favor: It's a comprehensive program that handles most aspects of the claim processing we all need in a busy practice. They SAY they offer live customer service when a user runs into questions about how to use the program. That is why I chose them over Simple Practice, which offers NO live customer service. The reality is when you are in need of an answer on how to use an aspect of the program, you must leave a message on a voice mail. They will call you back when it's convenient for them to do so - and that's never when I need an answer. I do all of my claims submissions myself and I'm a fairly intelligent and computer literate user. This is a complex, intricate software with may nuances in use. My time is limited, and so it doesn't work for me to have to wait for an answer until it's convenient for them to call me back.

Contras: Simply put, they lie about their live customer service. Their training videos are convoluted, not well-produced and hard to follow in terms of content. I spent countless hours and significant money to make the transfer over to Theranest, and when I held them to account for their promised and not delivered live customer service they CANCELLED MY ACCOUNT! This has caused me undue stress and dollars...and they have been very callous and offered no-compromise position. I complained too much, and therefore, they got rid of me! Nice!

Respuesta de proveedores

por TheraNest el 14/11/2019

We value feedback from all of our customers and use that feedback so that we can continuously improve. While we believe TheraNest offers best-in-class customer service, we know every user has different needs for their practice. We at TheraNest work tirelessly to meet our customers' expectations each and every day.

  • Fuente de la reseña 
  • Publicado el 8/11/2019
Tyler M.
Practice Manager
Cuidado de la salud mental, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 5/10/2020

"5 Stars"

Comentarios: If you are wondering if you should, and you have spent hours searching like I have. You can stop. Theranest has got it all.

Puntos a favor: I have to say, I was scare to take on a venture of switching EHR’s. Our previous EHR was spectacular. Theranest was a lot to understand at first, and had way more features than our previous EHR. But within 1 week, we made a complete merge and once our platform was completed functional, the easiest part was bringing out clients over. The ease Theranest has instilled in their system makes it work every single penny spent.

Contras: I am not sure if any EHR does do this, but I wish merging our clients documents and implementing all of their information into our Theranest was a bit easier. But spend time getting used to the system and where everything is, and you’ll have no problem.

  • Fuente de la reseña 
  • Publicado el 5/10/2020
Erica M.
Owner
Cuidado de la salud mental, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
  • Calificación global
    2 /5
  • Facilidad de uso
    3 /5
  • Características y funcionalidades
    2 /5
  • Asistencia técnica
    2 /5
  • Relación calidad-precio
    1 /5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Publicado el 12/10/2019

"Not made for larger organizations with multiple locations"

Comentarios: Overall I was very disappointed and felt like I paid for a glorified calendar. They charge by client load, but clients do not just come and go. You have to wait for billing and payments, therefore I had to up my subscription twice in 6 months to keep making room. Again, I think this system would be great for a small therapy practice that has one location and keeps it all simple. It ended up costing our business 200,000 in receivables, an additional 40 hours of labor plus monthly charges for using a system that doesn’t work. Lesson learned. We switched to Kareo.

Puntos a favor: My staff and I would unanimously agree that the calendar is amazing. I loved the ease of use, the color coding and the emails the system sends when appointments are booked. Although the repeat function was awful. We would delete appointments for the future, wouldn’t see any for the future and the client would show back up again.

Contras: The billing, after being with them 6 months still never worked. Our office has central scheduling and multiple tax id’s. We were told they were capable of handling our size company. Our billing never went out properly and we never got a single EOB back through the system. When I confronted them about it, I was told at least my Blue Cross would be manually uploaded for us weekly and they would make it a high priority to figure out why those were not posting. I was told this the beginning of August. They uploaded those EOB’s once for us and the issue never got resolved.
You also cannot call and reach customer service. The customer service is all through chat and they have very limited office hours.
The reports are great for a small company but very limited for larger practices like ours.
Luckily we held on to compulink during this time and sent all our billing out through them.

Respuesta de proveedores

por TheraNest el 15/11/2019

We appreciate all customer feedback, thank you for sharing your experience. We are sorry for any misunderstanding Erica, you do not need to wait for payments to archive clients. You can archive and unarchive at anytime not just at the point of a discharge. This allows practice owners to be in control of their own subscription payments!

We also do offer phone support in addition to chat and email support. Our phone number is 1-800-867-7405 if you'd like to reach out and speak to one of our wonderful customer support folks you most certainly can! Sometimes hopping on a phone call to troubleshoot any unique insurance billing cases can provide the best results.

We wish you the best of luck in your future endeavors!

  • Fuente de la reseña 
  • Publicado el 12/10/2019
Nick S.
Office Manager
Cuidado de la salud mental, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 17/7/2020

"Great practice management software with excellent support team"

Comentarios: TheraNest's telehealth video chat platform really saved my practice when we had to move our sessions online during the CoVID 19 pandemic. My counselors didn't miss a beat switching to telehealth because TheraNest was already ready for us to make the switch. TheraNest already had the system ready for us.
And it was super easy to use! All our clients had to do was click a link and follow two prompts. That's it! Most everyone got it right away.
To say that I'm happy with TheraNest is an understatement. It's a great product at a very fair price.

Puntos a favor: TheraNest is really easy to use and takes care of everything my practice requires. TheraNest is truly a one-stop shop. I really like how TheraNest handles the credit card processing, scheduling, and reminders. And it's reasonably priced.
TheraNest also has an excellent support staff. I can't underscore that enough. TheraNest has an excellent support staff. There are detailed, step-by-step instructions for everything in, on, and about TheraNest, but if I need to speak with an actual human all I have to do is start a live chat by hitting the icon at the bottom of the screen.
TheraNest also listens to its customers. It's constantly improving the website to make it more user friendly. It's been impressive to see how TheraNest has grown and improved every month since my practice signed up with it over 6 years ago.

Contras: I don't really have any complaints about TheraNest.

Respuesta de proveedores

por TheraNest el 28/7/2020

Nick we are extremely grateful to have such loyal customers like you. Thank you for the raving review! We look forward to continuing to serve you for many years to come!

  • Fuente de la reseña 
  • Publicado el 17/7/2020