SimplePractice

SimplePractice

Por SimplePractice

¿Quién utiliza este software?

SimplePractice es la solución ideal para proveedores de salud y bienestar y grupos pequeños, incluidos terapeutas, psicólogos, trabajadores sociales, logopedas, nutricionistas y muchos otros.

Valoración media

2322 opiniones
  • En general 4.6/5
  • Facilidad de uso 4.4/5
  • Atención al cliente 4.5/5
  • Funcionalidades 4.4/5
  • Relación calidad-precio 4.5/5

Detalles del producto

  • Precio inicial USD 39.00/mes
  • Versión gratuita
  • Prueba gratis
  • Implementación En la nube, SaaS, web
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación En directo en línea
    Seminarios web
    Documentación
  • Asistencia Horas laborables
    En línea

Datos del proveedor

  • SimplePractice
  • http://www.simplepractice.com
  • Fundada en 2012

Sobre SimplePractice

Haz crecer tu negocio, céntrate en tus clientes y deja que SimplePractice se encargue del resto. En cuestión de minutos puedes recibir información sin papel, comunicarte con los clientes de forma segura, recibir pagos automáticamente, enviar recordatorios de citas gratis e incluso gestionar tu negocio sobre la marcha con su valorada aplicación móvil. Usa el portal del cliente para conectar fuera de las sesiones, factura sin problemas al seguro y realiza sesiones en cualquier lugar con las funciones de telesalud. ¡Pruébalo gratis hoy y descubre por qué miles de clientes han valorado a SimplePractice como la solución número uno!

Funciones de SimplePractice

  • Expedientes de pacientes
  • Facturación
  • Gestión de clínicas
  • Gestión de evaluaciones
  • Gestión de planes de cuidado
  • Gestión de seguros
  • Inscripción de pacientes
  • Programación de pacientes
  • Seguimiento del avance
  • Acceso a la historia clínica
  • Confirmaciones de citas
  • Consultas por vídeo
  • Formularios de admisión
  • Independiente de la historia clínica electrónica
  • Mensajería segura
  • Pago de facturas
  • Planes de cuidados
  • Programación de citas
  • Renovación de prescripciones médicas
  • Resultados de laboratorio
  • Resumen de cuidados
  • Arrastrar y soltar
  • Citas recurrentes
  • Facturación
  • Gestión de docentes y personal escolar
  • Gestión de expedientes de pacientes
  • Gestión de médicos
  • Portal de autoservicio
  • Programación de citas
  • Programación de llamadas
  • Seguimiento de incomparecencias
  • Varias ubicaciones
  • Asesoramiento de remesas
  • Entrada de códigos y cargos
  • Filtro de reclamaciones
  • Gestión de clínicas
  • Gestión de demandas de pago
  • Historial de facturas
  • Panel de control personalizable
  • Presupuestos y estimaciones
  • Procesamiento de reclamaciones
  • Seguimiento de la conformidad
  • Verificación de seguros
  • Conforme con HIPAA
  • Expediente del historial clínico
  • Expedientes de pacientes
  • Facturación
  • Gestión de calendarios
  • Gestión de listas de casos
  • Gestión de recomendaciones
  • Identificación de candidatos
  • Notas de evaluación
  • Planificación del tratamiento
  • Seguimiento de actividades
  • Verificación de la admisibilidad
  • Creación de informes en tiempo real
  • Creación de informes históricos
  • Gestión de admisiones
  • Gestión de autorizaciones de salida
  • Gestión de camas
  • Gestión del flujo de pacientes
  • Seguimiento de la ubicación de pacientes
  • Seguimiento de tiempo de espera
  • Supervisión de pacientes
  • Con certificación ONC-ATCB
  • Creación de diagramas
  • Portal de autoservicio
  • Programación de citas
  • Recetas electrónicas
  • Reconocimiento de escritura
  • Reconocimiento de voz
  • Seguimiento de la conformidad
  • Uso significativo certificado
  • Facturación
  • Gestión de evaluaciones
  • Gestión de planes de cuidado
  • Gestión de seguros
  • Notas SOAP
  • Programación de pacientes
  • Seguimiento del avance
  • Clínica de un solo profesional
  • Clínica de varios profesionales
  • Diagnósticos iniciales
  • Facturación médica
  • Gestión de empleados
  • Gestión de reclamaciones
  • Historia clínica electrónica/informatizada
  • Paciente hospitalizado/en el domicilio
  • Planes de tratamiento
  • Portal de autoservicio
  • Programación de citas
  • Recetas electrónicas
  • Recordatorios de citas
  • Seguimiento de la conformidad
  • Clínica de varios profesionales
  • Conforme con HIPAA
  • Facturación médica
  • Formularios online
  • Gestión de clínicas
  • Mensajería individualizada
  • Para fines médicos
  • Planes de tratamiento en remoto
  • Programación de citas
  • Recetas electrónicas
  • Recordatorios de citas
  • Videoconferencia
  • Conforme con HIPAA
  • Expedientes de pacientes
  • Facturación de los pacientes
  • Gestión de inventarios
  • Gestión de reclamaciones
  • Historia clínica electrónica/informatizada
  • Inscripción de pacientes
  • Portal de los pacientes
  • Programación de médicos
  • Programación de pacientes
  • Recetas electrónicas
  • Varias oficinas
  • Varios médicos
  • Verificación de elegibilidad para el seguro
  • Evaluaciones
  • Facturación
  • Gestión de citas
  • Gestión de clínicas
  • Gestión de ejercicios
  • Gestión de seguros
  • Notas sobre la evolución
  • Planes de tratamiento
  • Supervisión de actividades
  • Varias ubicaciones
  • Análisis dietético
  • Base de datos de nutrientes
  • Definición y seguimiento de objetivos
  • Facturación
  • Gestión de pacientes
  • Planificación de la alimentación
  • Portal de los pacientes
  • Programación de citas
  • Certificado por la historia clínica electrónica
  • Evaluaciones de resultados
  • Expedientes de pacientes
  • Facturación
  • Gestión de citas
  • Gestión de cuentas de los pacientes
  • Gestión de reclamaciones
  • Notas SOAP

Las opiniones más útiles de SimplePractice

Does a lot.

Publicado el 25/1/2019
Lisa e G.
Board Certified Psychiatrist, Psychotherapist in Private Practice
Práctica médica, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
5/5
En general
4/5
Facilidad de uso
4/5
Características y funcionalidades
3/5
Asistencia técnica
4/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Good overall. The one other thing I would like to mention is that you can’t get a live help from Tech support in real time. You can “attend” virtual classes, sign up for live classes (which I haven’t done. Time thing) and if you have a question, you can submit it to a chat community (not helpful, not enough docs so they responses are non-relevant) or you submit an email to technical support and they write back. Here’s the catch. You have to respond to their response right away or if you miss the 2; hour window they consider your request “satisfied” and they move in. My suggestion would be to hire more live real time tech support. And if you want to add physicians, consider adding eprescribe and a lab interface. Just my suggestions. There are lots of reasons to not cater to doctors, but if Simple Practice would want to do that, a few small fixes could make this a very usable and more complete package.

Puntos a favor: Nice and plain in a lot of ways yet let’s you do these things:
Set up your own intake forms, diagnostic codes, billing forms, scheduling, a secure patient portal so when patients contact you, you can send them a secure link they can use to sign your consent forms, pay you using a credit card which you don’t have to handle, schedule a session, and do a telehealth visit in a secure HIPAA compliant way. There is also a way to do billing so bills can be submitted to an insurance company.

Contras: Simple practice is designed for mental health professionals and non-MD’s mainly, so as a psychiatrist, it does MOST but NOT ALL of the things I need for a telepsych practice. For example, I cannot e-prescribe, order labs or review lab results using simple practice. But that’s okay. They never claimed it could be used for this. So I am still getting off the ground with my own practice and will probably just use some work arounds such as writing paper scripts for now, and this is fine unless I get a patient who needs clozaril, lithium or delante, at which time I will need to get lab ordering and reviewing capabilities from somewhere else. So the thing is this. Simple Practice does a lot of things. For a psychotherapist non-prescriber, it would pretty much do everything you could ever want a platform to do. For a psychiatrist, it hits about 2/3 of the total function domain needed. For internal medicine, family medicine or endocrinology I would definitely recommend doing something else. They make no claims to physician specific and the main reason I picked it is for the telehealth and the billing simplification and the collect payment without touching money feature.

Respuesta de proveedores

por SimplePractice el 8/2/2019

Lisa, thanks for your positive SimplePractice review. We¿re glad that SimplePractice is working for your telepsyche practice - you can always submit suggestions to our team on how to improve SimplePractice even more at simplepractice.uservoice.com.

- Gillian from SimplePractice

Great Overall, but Their Settings Menu Needs Work

Publicado el 12/12/2019
Daren C.
Owner
Cuidado de la salud mental, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
4/5
En general
3/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
4/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: My experience has been good overall. I think they make a lot of aspects of treatment easy which is good given their name. I don't like very many EHR's in the world because all they care about is practice management and are pretty terrible for high-volume clinical tasks - which makes them indirectly quite expensive in terms of labor to use. I think SimplePractice is a good balance between the two - though their reporting and practice management is still pretty weak.

Puntos a favor: I really like their balance between practice management and clinical documentation for a small practice, as well as the degree of customization for forms and documents. Their portal is pretty easy for clients to use (I rarely get people having trouble with it). I like their booking widget for my website. The telehealth video/audio quality is very good. Their help database is one of the better ones I've seen, lots of great articles and clear instructions that seems to be kept up to date.

Contras: Their settings menu is not intuitive and you have to hunt around to find the setting you are looking for. CEU offerings are not on topics of interest to me. Their clearinghouse doesn't have one of the carriers I need. Reporting and practice management tools are weak. Their paid therapist collaboration group where potentially sensitive information is discussed is hosted by Facebook (perhaps the most untrustworthy and unethical software company on the planet) AND they charge us to be invited to participate on a platform that doesn't cost SimplePractice any money to host other than maybe some moderating? That doesn't align well with the brand reputation and quality of SimplePractice and isn't really a good value for the money (in my opinion).

Big Help for Small Practice

Publicado el 31/10/2019
C laire M.
LPC
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña 
5/5
En general
4/5
Facilidad de uso
4/5
Características y funcionalidades
5/5
Asistencia técnica
4/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I really appreciate the automatic reminders to clients, especially those who may not come in weekly. It saves me a great deal of hassle for them to get the reminder and cancel well ahead of time if they need to rather than belatedly notifying me the day of the appointment. I have so far only billed one insurance company using SP but assume it will be equally as easy for others. That alone is well worth the price. Having the option to create treatment plans is also nice as is their offering of a HIPAA compliant platform for telehealth since that keeps me from having to find a third party to host those sessions. Overall, my experience has been very positive.

Puntos a favor: Simple Practice makes it really easy to get intake paperwork done quickly and in a HIPAA compliant manner. You can set up payment information on the site and easily bill insurance providers, something that typically strikes dread in the hearts of therapists. In fact, when I first started to take insurance and was at a complete loss, one of my colleagues asked, "Are you using Simple Practice?" The site also provides a way to contact clients confidentially by sending them a message with a link to their client portal and has a feature I'm about to try for the first time, a secure platform for telehealth. Clients can request appointments online and are sent appointment reminders automatically. It also offers a treatment plan option and probably has many other features that I haven't used yet. Support is good and they offer webinars and seem to always be looking for ways to improve and innovate. I choose Simple Practice after reading about a variety of options and I'm glad I did. They take a lot of work out of having a private practice and help therapists streamline their practices. I highly recommend.

Contras: It took me a few frustrating attempts to learn how to navigate the site (but they do offer many training tips). There are many things I still don't understand and haven't bothered to learn. I doubt that I am really taking advantage of all the site offers perhaps because some of the processes seem to be a little too complicated. But again, it may be a user issue rather than a platform one and I'm not what one would call a "sophisticated" consumer of tech.

Buggy system

Publicado el 3/7/2016
Charna C.
Therapist
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
2/5
En general
2/5
Facilidad de uso
3/5
Características y funcionalidades
1/5
Asistencia técnica
2/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I am a brand new user and apparently made the mistake of trying to set things up over a holiday weekend when SP team is away. That's not their fault. Since I haven't been using it for long I can't comment on all the features, but i will say I'm considering asking for my money back after spending two days adding my client info and getting repeatedly frustrated.
I pretty much just wanted software that would organize my clients info ( dx codes, different fees) so making receipts would be easier. And I was considering online scheduling. I'm not sure this is the best solution. I've been in practice for 14 years and this is my first attempt at using software for note taking. I should also say my growing edge is being patient with technology. I wish i'd just paid someone to set it up for me because I don't find it fun to figure it out.
Once it's all set up maybe I'll love it, but the problem is they sent me this option to review two days after I started data entry.
I'll get more specific in the pro and con section.

Puntos a favor: Adding clients in calendar seems relatively easy. Since i have sliding scale i like that i can personalize the amount they pay and keep it clear and organized.
Don't know how it will work, but I am excited to be able to have a credit card payment linked so I don't have to ask clients for their card each time.

Contras: There are a lot of buggy things where you have to add what the system wants vs being able to customize info.
While Adding new clients the option to add an email or address didn't automatically show up, and since I wanted to have all that info for receipts I tried to figure out how to do this. Under editting client info each time I tried to add their email and home address when I pressed save it would automatically change the name and phone number to my name and number. No idea why this would happen? Perhaps a special bonus mindfulness test? This process took twice as long because of this. Eventuslly i figured out if I just added an email and pressed save , then added address and saved again it seemed to be ok. Also cutting and pasting info didn't work. I kept being told it was an invalid email. It doesn't like if there are any extra spaces.
Then adding cpt... I have questions, since I charge more how if will all come together on the invoices/receipts.
I just wanted to upload my forms I created and I did not find this easy. Have yet to figure it out.
Unnerved to even touch the billing / invoicing but that's why i bought the software so I'm waiting to get SP support since my friend who uses it said he's inexperienced with this feature.
Even submitting this review it insisted on me adding an organizational name. What if their isn't one?

Respuesta de proveedores

por SimplePractice el 15/7/2016

Charna, I'm so sorry you had this experience with us right off the bat. We're here to make things simple, not complicated. I checked in our our email conversations with you and it looks like we've worked on getting things working for you together! If you're still having any trouble, let us know by filling out a request: https://support.simplepractice.com/hc/en-us/requests/new We're here to help!

The name of the software says it all.

Publicado el 3/12/2019
David M.
Psychologist
Cuidado de la salud mental, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Overall, I find Simple Practice to be just that, simple. It has all manner of features that I do not employ nor does it force me to jump through hoops I don't require. I might well use some of the bells and whistles at some point but the ease of doing just what I need to do in minimal time is it's major selling point for my practice.

Puntos a favor: The EHR is simple, uncomplicated, and lets me get my work documented without fuss or having to click through various pages to record progress notes. Also, the names in the calendar appear as first, and last, as opposed to some gibberish assigned to each patient that I am forced to remember as my former EHR software required.

Contras: The setting of the appointment time I find to be clunky. It defaults to the current time, which means I have to scroll to the correct time when I make an appointment for the patient. Yes, a minor issue but I wish there was some other way to ascribe an appointment time. I frequently return appointment requests in the evening. having the calendar time default to a PM time is a minor issue but I'm not fond of it. A minor quibble, but I need to be careful or I schedule someone for 8:00 PM when it should have been a morning appointment. I'll get used to it I am sure.

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