--- description: ¿Qué es y para qué sirve Paycom? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Paycom? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de personal](/directory/30210/workforce-management/software) > [Paycom](/software/130949/paycom) # Paycom Canonical: https://www.capterra.mx/software/130949/paycom Página: 1 de 57\ Siguiente: [Página siguiente](https://www.capterra.mx/software/130949/paycom?page=2) > Encuentra, gestiona, paga y mantén un talento excepcional con el software de nóminas y HCM fácil de usar de Paycom, todo en una sola aplicación. > > Veredicto: 1395 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Paycom? El software de aplicación única de Paycom ayuda a las empresas a automatizar y racionalizar los procesos de nóminas y recursos humanos sin sacrificar los rigurosos estándares de seguridad de datos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 1395 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Paycom - **Ubicación**: Oklahoma City, EE. UU. - **Constitución**: 1998 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, checo, español, francés, húngaro, inglés, italiano, neerlandés, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, turco - **Países disponibles**: Canadá, Estados Unidos, Irlanda, México, Reino Unido ## Funciones - Análisis de datos del mercado - Análisis de tendencias - Automatización de procesos empresariales - Base de datos de empleados - Biblioteca de contenidos - Clock In/Out - Comprobación de referencias - Configuración de flujos de trabajo - Control de procesos de aprobación - Cumplimiento tributario - Declaraciones sobre indemnizaciones - Evaluación de habilidades - Gestión de auditorías - Gestión de ausencias - Gestión de bonos - Gestión de calendarios - Gestión de candidatos - Gestión de comentarios - Gestión de cursos - Gestión de entrevistas - Gestión de indemnizaciones - Gestión de la disponibilidad - Gestión de presupuestos - Gestión de recibos - Gestión de revisión del rendimiento - Gestión de ventajas - Gestión del rendimiento - Goal Setting/Tracking - Impresión de cheques - Informes de nómina - Inscripción de prestaciones en línea - Panel de comunicaciones - Perfiles de empleados - Planificación de salarios - Planificación de sucesiones - Portal de autoservicio - Portal para empleados - Preparación W-2 - Programación a tiempo real - Seguimiento de actividades - Seguimiento de candidatos - Seguimiento de cursos - Seguimiento de estado - Seguimiento de gastos - Seguimiento de la conformidad - Tablero de prestaciones - Tests/Evaluaciones - Transferencia - Verificación de antecedentes - Workflow Automation … y 104 características más ## Integraciones (en total: 3) - Hotel Effectiveness - Indeed Hiring Platform - Restaurant365 ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica ## Categoría - [Software de gestión de personal](https://www.capterra.mx/directory/30210/workforce-management/software) ## Categorías relacionadas - [Software de gestión de personal](https://www.capterra.mx/directory/30210/workforce-management/software) - [Software de nómina](https://www.capterra.mx/directory/30202/payroll/software) - [Software de administración de prestaciones](https://www.capterra.mx/directory/10025/benefits-administration/software) - [Software de onboarding](https://www.capterra.mx/directory/30819/onboarding/software) - [Software para control de gastos de empresa](https://www.capterra.mx/directory/30559/expense-report/software) ## Alternativas 1. 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[ADP Workforce Now](https://www.capterra.mx/software/155895/workforcenow) — 4.4/5 (7262 reviews) ## Opiniones ### "Paycom for easy to use self admin time punch in and out" — 5.0/5 > **Usuario verificado** | *3 de septiembre de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to use and effective with hardly any issues of bugs or anoying updates making it a simple but great app > > **Puntos en contra**: The design is very basic but it works\! perhaps the movil versio could be improved to show th eoptions faster > > In genera,l you get your moneys woth it can handle plenty of staff members and they can each manage their own edits even if thy aren that tech friendly ----- ### "Streamlined HR and Payroll with a Learning Curve" — 5.0/5 > **sohail** | *25 de julio de 2026* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What stood out most about Paycom was having one connected system for payroll Have talent and time management. It reduces duplicate work, gives employees more ownership through self service tools and makes day to day people operations feel much more streamlined > > **Puntos en contra**: The least enjoyable part was that the platform can feel complex at first Some features take time to learn and reporting or configuration changes may require extra support or training > > y overall experience with Paycom was positive. It provided a centralized platform for payroll HR timekeeping, and employee management which made many routine tasks more efficient. While there was a learning curve with some features and reporting tools the system was reliable and helped streamline day to day HR and payroll processes ----- ### "With 20 years in payroll, Paycom is the best HCM software platform I have ever used" — 5.0/5 > **Tess** | *22 de julio de 2026* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We transitioned from ADP to Paycom nearly two years ago. I have been through several system conversions in my career and the switch to Paycom was the most organized, easiest transition I have ever experienced\! Because employees have the ability to view their check before payroll closes, manual checks have decreased and employee satisfaction has increased. The support that they still provide to HR and Payroll helps our company streamline processes which builds confidence in our employees. Our rep is outstanding - communicating well with our teams and working hard behind the scenes to make us better. Compared to ADP, the report features they have in Paycom are lightning fast and custom reporting is unbelievably simple. With 20 years of experience in payroll, Paycom is definitely my favorite\! > > **Puntos en contra**: This is both a bad and a good thing: There are a lot of outstanding items that I am made aware of such as tax profile discrepancies, ACA checklist items, missing POA's or TPA's and more. While I am glad Paycom makes me aware of them, it's a lot to have to go through\! > > My overall experience with Paycom has been outstanding. Their customer support helps us learn and grow to be a better business overall. ----- ### "Hopeful Paycom will prove to be the HR solution we were looking for (still waiting on time to tell)" — 3.0/5 > **Allie** | *25 de agosto de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Opportunities to automate, admin control, employees more self-sufficient (most of the time - still working on this) > > **Puntos en contra**: Lack of training from implementation, poor communication on transition of care/ Paycom reps, need more "preview" options before going live with features (ex: performance reviews) > > I'm about 50/50 right now. When it works it works great, but there has been so much sink and floating on my end. You're highly encouraged to seek answers yourself on the Help tab, but that often leads down a rabbit hole, and I end up with more questions than answers. Or I have to dedicate time to a 70-minute training which isn't always realistic for my schedule. I'm hoping years in this won't feel so overwhelming. I'm the main point of contact on my team for understanding Paycom and learning about it. We did not have a smooth onboarding experience. ----- ### "Automation at its best" — 5.0/5 > **MARIA** | *24 de junio de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Ease of Use - Paycom has streamlined many of our processes and has kept our HR staff overhead to a minimum > > **Puntos en contra**: I dislike how the periodic updates can mess up your system. These updates get applied site wide whether you wanted the change or not and sometimes, I struggle to see the value in some of these changes. I also think they should be better prepared on the "new change" and how it will affect your system. Its not usually found until an employee complains about not being able to see something or do something they used to be able to do. After that Paycom always has a work around but its frustrating that it takes an employee to find the error before it can be fixed. I wish Paycom was more intuitive on how that new update affects MY system. And maybe that is on the specific rep to be on top of those things, but whatever the case, that's the one CON, I have. > > Overall I am happy with Paycom. When we do have an issue, I get support from our rep, so I don't typically wait long for a resolution. and we have no intention of switching to a different platform. ----- Página: 1 de 57\ Siguiente: [Página siguiente](https://www.capterra.mx/software/130949/paycom?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/130949/paycom) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados