¿Quién usa Paycom?

El software de aplicación única de Paycom ayuda a las empresas a automatizar y racionalizar los procesos de nóminas y recursos humanos sin sacrificar los rigurosos estándares de seguridad de datos.

¿Qué es Paycom?

¿Cansado del tedioso papeleo de las nóminas? El software de nóminas y HCM todo en uno de Paycom ofrece sólidas herramientas de contratación, nóminas, gestión de talentos y RR. HH. y más, todo en una sola aplicación. La información de los empleados se almacena de forma segura y es fácilmente accesible para procesos importantes de recursos humanos. Ahorra tiempo y estrés sin tener que volver a escribir la información, navegar entre distintas aplicaciones de HCM, buscar formularios o gestionar tareas complejas de nóminas.

Información sobre Paycom

Paycom

http://www.paycom.com/

Fundada en 1998

Resumen de precios de Paycom

Paycom no está disponible en versión gratuita y no ofrece prueba gratis.

Versión gratuita

No

Prueba gratis

No

Implementación

En la nube, SaaS, web

Formación

En persona

En vivo en línea

Seminarios web

Documentación

Asistencia

Horas laborables

Funciones de Paycom

Herramientas para controlar tiempo y gastos
Facturación
Gestión de reembolsos
Seguimiento de actividades
Seguimiento de gastos
Seguimiento del proyecto
Seguimiento del tiempo
Seguimiento del tiempo por cliente
Seguimiento del tiempo por proyecto
Académico/formación
Aprendizaje asíncrono
Aprendizaje mixto
Aprendizaje móvil
Aprendizaje sincronizado
Autoría de cursos integrada
Comercio electrónico
Conformidad con SCORM
Empresa/negocios
Empresas de aprendizaje en línea
Ludificación
Portal del alumno
Videoconferencia
Cumplimiento tributario
Embargo de salario
Formularios W-2/1099
Gestión de ventajas
Impresión de cheques
Informes de nómina
Portal de autoservicio
Seguimiento 401 (k)
Seguimiento de vacaciones/ausencias
Subcontratación de la gestión de nóminas
Transferencia
Varios estados (EE.UU)
Varios países
Administración COBRA
Administración FMLA
Administración HSA/FSA (solo EE. UU.)
Administración de seguros de vida
Administración de seguros por discapacidad
Administración de seguros sanitarios
Conforme con HIPAA
Creación de informes ACA
Externalización de administración de prestaciones
Gestión de la deducción
Gestión de planes de jubilación
Gestión de prestaciones de empleados
Gestión de proveedores
Inscripción de prestaciones en línea
Tablero de prestaciones
Gestión de selección de personal
Gestión de subcontratistas
Gestión de tiempo y asistencia
Gestión del ciclo de vida de empleados
Mano de obra variable
Métricas de rendimiento
Planificación de personal
Presupuestos/previsiones
Previsión de trabajo
Seguimiento de competencias
Contratación de personal
Definición de objetivos
Gestión de competencias
Gestión de indemnizaciones
Gestión de la formación
Gestión de selección de personal
Gestión del ciclo de vida de empleados
Gestión del rendimiento
Plan de carrera individual
Planificación de sucesiones
Acceso móvil
Creación de informes/análisis
Gestión de control de horas
Gestión de nóminas
Mensajería
Reconocimiento biométrico
Seguimiento de asalariados
Seguimiento de ausencias por enfermedad
Seguimiento de vacaciones/ausencias
Seguimiento del trabajo
Tarjeta perforada
Tarjeta perforada en línea
Firma electrónica
Formularios I-9 y de verificación electrónica
Formularios electrónicos
Gestión de documentos
Gestión de la descripción de trabajos
Gestión de la formación
Gestión de la orientación del flujo de trabajo
Gestión de tareas
Manual del empleado
Portal de autoservicio

Opiniones de Paycom

Mostrando 5 de 511 opiniones

En general
4.4/5
Facilidad de uso
4.3/5
Atención al cliente
4.4/5
Funcionalidades
4.4/5
Relación calidad-precio
4.3/5
Susie S.
National Director of HR and Payroll
Servicios financieros, 1001-5000 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 6/11/2019

"Outstanding Product and Support"

Comentarios: The BEST Payroll, and HRIS system on the market hands down!

Puntos a favor: This product has high technology and excellent ease of use. It is ever changing and improving to allow you to keep up with the latest technology. Paycom also will customize your product for your individual companies use. The customer support is outstanding and they are always there to assist you!

Contras: There isn't much I don't love about Paycom. They have outstanding support and walk me through each portion of the program. The only issue I have had with Paycom is not having the Back Benefits automatically calculated. BUT this feature is coming soon!

Respuesta de proveedores

por Paycom el 7/11/2019

Susie, thank you for sharing your Paycom experience! We are so thrilled that you enjoy using our products.

  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 6/11/2019
Elaine R.
Recruitment Specialist
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    4/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    3/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 20/12/2019

"Paycom- From Manual Processes to the Modern Age"

Comentarios: Overall our experience with Paycom has been very positive. Like any new system it has not always been easy, and some days I have really wished that hitting a computer did make it work better. However, if you take time to understand the system, and really think through your processes to mold them to what Paycom is designed to do instead of trying to may Paycom fit into your old processes, it always works out.

Puntos a favor: Paycom has been a massive change for my company. In January of 2019, we switch from a paper-driven, multi-system segmented way of running our HR and Payroll departments to Paycom, and we will NEVER go back! I worked with my team as well as Paycom's implementation team to get the system set up and then in training our Management Team as well as our employees in how to effectively use Paycom. After some bumps in the road, our departments are running smoothly, and we cannot begin to tell you how much of our time we have gotten back in our days because of it. My favorite thing about the system is how intuitive it is. Once you understand how the Personel Actions Forms work, you can easily understand the Performance Discussion forms. The things you learn from those programs will help you know how to interact with the other modules as well. We also really appreciate how often they create, advertise, and then released new features for free. Things that our team use regularly now did not exist when we first rolled out the system. It has made a massive difference in how we manage our people-data and administer almost every HR and Payroll function and several other processes besides.

Contras: The thing that we have struggled with the most is that the system is almost too customizable. Take a PAF (Personel Action Form), for example. On there is has an effective date feature that allows you to either back-date the pay-change or set it for a future date. We had been using that feature for months when an audit showed that the effective date was not working. When we contacted our Account Specialist, they said that they needed to "turn that feature on" before it would be working. There have been a few other features that we didn't know we needed to ask for them to be "turned on" and just assumed that they were.

Respuesta de proveedores

por Paycom el 30/12/2019

Thank you for the review and feedback, Elaine! We are thrilled that you and your organization are enjoying Paycom! Please let us know if there is any way we can improve your experience by either directly reaching out to your specialist or contacting our team at feedback@paycomonline.com.

  • Fuente de la reseña 
  • Publicado el 20/12/2019
Joel V.
District Manager
Comercio minorista, 201-500 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    Sin valoración
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 26/6/2020

"Review of Paycom"

Comentarios: My overall experience using Paycom is great! I've been using it for over seven years now and have had minimal issues.

Puntos a favor: I like how easy it is to use Paycom. The interface is very user friendly and easy to navigate. I use Paycom weekly to approve time sheets and process PAFs for my employees. I like that Paycom provides videos that show you how to use all their features. The mobile app is also an essential part of my work as sometimes i am not near a computer to access Paycom. The App is very easy to use and very convenient.

Contras: What i like least about Paycom is that sometime i feel like i'm clicking on a bunch of links to get to my destination. Paycom has gotten better with time but when I am in a hurry and need to get somewhere quick, it feels like it takes forever with all the links i have to click.

Respuesta de proveedores

por Paycom el 29/6/2020

Joel, thank you for the 5-star review! We're glad you find Paycom to be user friendly! We appreciate your feedback, please be sure to let us know if there are any other improvements you would like to see at feedback@paycomonline.com.

  • Fuente de la reseña 
  • Publicado el 26/6/2020
Karissa B.
President
Alimentación y bebidas, 51-200 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    3/5
  • Facilidad de uso
    2/5
  • Características y funcionalidades
    3/5
  • Asistencia técnica
    4/5
  • Relación calidad-precio
    2/5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Publicado el 13/2/2020

"Bait and switch, twice"

Comentarios: Bait and switch, twice now. Do not recommend.

Puntos a favor: Client specialist is excellent at responding.

Contras: Beware this is a company that seems to be having some internal changes to its policies and practices. The first sign is when our sales person quit. Upper Management and local sales team members blame others instead of focusing on customer service and doing the right thing. We were absolutely "misled". Twice. We should have gone with Paylocity which was considerably less expensive but chose this company because it had excellent reviews and we were told that our price point would not change, that Paycom does not raise their prices on existing clients. Lie. Just received a notice of a 3.8% after one year. We were told price would only increase if we opted to use any future add on features they developed. We were also misled and told that what we signed on for included all the modules they offered at the time of signing. Another lie. When we went to get training on some of these features, we were told we didn't have them activated even though we provided email proof with our sales person that we were expecting to have access to these modules when we signed on. I do not trust this company. A little over a year with them and we've had two major issues where we've had the bait and switch pulled on us. Software is ok once you're trained. We've experienced payroll glitches with incorrect amounts being shown as being removed from our bank but all three times it was caught and fixed in time thankfully. I cannot recommend this company.

Respuesta de proveedores

por Paycom el 18/2/2020

We're saddened to see this as your experience, as what you have described does not meet our expected standards. We pride ourselves on cultivating strong partnerships with our clients through our commitment to transparent communication. We would love the opportunity to learn more about your feedback and how we can help to improve your experience. Please reach out to us at feedback@paycomonline.com. We look forward to speaking with you, Karissa!

  • Fuente de la reseña 
  • Publicado el 13/2/2020
Armaan D.
Vice President & COO
Restaurantes, 201-500 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 1/5/2020

"Paycom is Incredible and has the best support team!"

Comentarios: Engaging with our employees has been so much more efficient with Paycom! They love the interface and once they got the hang of using it, we began to learn things from them as we made our transition.

Puntos a favor: There are so many features within Paycom that we utilize to make our operations smoother and mainly to communicate messages from the top level all the way to our team members.

Contras: There are still times where you have to jump through certain hoops to get to an end goal, or a particular report is dug down deep somewhere, but for the most part, Paycom has been user friendly and their support team is great.

Respuesta de proveedores

por Paycom el 5/5/2020

Thank you for the 5-star review, Armaan! We're thrilled you have enjoyed working with our sales team and our support specialists! We appreciate your feedback, and we encourage you to continue sharing any enhancements you would like to see from us with your dedicated support team.

  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 1/5/2020