¿Qué es Paycom?

¿Cansado del tedioso papeleo de las nóminas? El software de nóminas y HCM todo en uno de Paycom ofrece sólidas herramientas de contratación, nóminas, gestión de talentos y RR. HH. y más, todo en una sola aplicación. La información de los empleados se almacena de forma segura y es fácilmente accesible para procesos importantes de recursos humanos. Ahorra tiempo y estrés sin tener que volver a escribir la información, navegar entre distintas aplicaciones de HCM, buscar formularios o gestionar tareas complejas de nóminas.

¿Quién usa Paycom?

El software de aplicación única de Paycom ayuda a las empresas a automatizar y racionalizar los procesos de nóminas y recursos humanos sin sacrificar los rigurosos estándares de seguridad de datos.

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Paycom

Paycom

4.4 (759)
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Opinones de Paycom

Evaluación media

En general
4.4
Facilidad de uso
4.3
Atención al cliente
4.3
Funcionalidades
4.4
Relación calidad-precio
4.3

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
60%
4
25%
3
10%
2
3%
1
3%
Josh
Biomedical Equipment Technician
Usuario de Linkedin verificado
Hospital y atención sanitaria, 501-1,000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Employee who loves Paycom

5.0 hace 12 meses
Los subtítulos en español están disponibles en el reproductor de vídeo
Orlando
Orlando
Tec Informático en EE. UU.
Usuario de Linkedin verificado
Internet, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Paycom

5.0 hace 4 meses

Comentarios: Excelente software siempre lo sugiero a amigos y conocidos.

Puntos a favor:

El proceso de nómina se ha vuelto mucho más eficiente y en general, es una nómina mucho más fluida. También me encanta que tengamos un representante disponible cuando sea necesario. Si nuestro especialista no está disponible cuando llamo, se aseguran de transferirme a alguien que pueda ayudar.

Contras:

No hay nada en este momento que no me guste de Paycom porque todo me ha sido explicado muy bien. Me gustaría que todas las fechas importantes, como cumpleaños, fechas de contratación y números de seguro social estuvieran juntas. En este momento, debajo de fechas y recursos humanos, el número de seguro social no está en esa sección. Al completar la documentación adicional, creo que tendría más sentido tenerlos juntos. Tener estos números reales juntos facilitaría la experiencia.

Respuesta de Paycom

hace 4 meses

We're glad you're enjoying Paycom and our dedicated service members who work hard to ensure our clients receive great care. Your experience is important to us, and we appreciate you taking the time to leave us your feedback. If you'd like to discuss in further detail, please reach out to us at feedback@paycomonline.com.

Ricky
Ricky
Sr. Manager, Project Management Services en EE. UU.
Usuario de Linkedin verificado
Servicios de información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Human resource management simplified

5.0 hace 5 años

Comentarios: Paycom is a wonderful tool for small to medium organizations looking for a single system to manage Human Resources related tasks and processes. Employees spend less time managing their time, information, and benefits which results in more productivity. Performance management has become more visible organization-wide

Puntos a favor:

Performance management is a key feature that allows me to efficiently track and manage my team's performance. Instead of a one-time, resource consuming performance review cycle, Paycom allows me to add notes throughout the year so end-of-year performance reviews become a snap. We recently implemented Paycom expense which has streamlined submitting and approving team and department expenses. A key feature is the ability to create expense templates for monthly recurring expenses, saving valuable time and energy. Benefits management simplifies what could be a complex process to research, understand, and enroll in company sponsored benefits. In particular, a single dashboard displays all of your employee benefits making it easy to find what you're looking for and make changes along the way.

Contras:

We've recently tapped into Paycom's My Learning module. I'd like to see an investment in content development areas like security and compliance to further leverage Paycom as the main source for employee training. Paycom's UI design and navigation feels outdated compared to similar software.

Respuesta de Paycom

hace 5 años

Ricky, thank you so much for your positive and detailed review of the partnership between your organization and Paycom. We will share your feedback regarding our training content and product development teams. We also recommend the resources on the Paycom blog and the HR Break Room podcast regarding the topics you mentioned. Please reach out to your Paycom specialist if you have any additional questions or feedback.

Gabriel
Circulation Supervisor en EE. UU.
Bibliotecas, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy to Use

5.0 el mes pasado Nuevo

Comentarios: Overall, I love paycom. I highly recommend it, it's detailed, easy to use and efficient.

Puntos a favor:

I like that paycom is very user friendly and easy to use. It makes approving time cards and leave very easy. It's also helpful in tabulating leave. I love that I'm able to see how much leave I'll have by a future date. I love the web page and mobile feature, this is extremely helpful when approving time cards remotely. The kiosk clock in makes it easy for my staff to sign (with their four digit employee ID) in easily instead of signing in through the website login. My staff love that they can see their hourly rate in paycom, update their direct deposit, change their benefits and see a "sample check" of how much they'll get paid.

Contras:

The only thing I don't like about paycom is that once an employee has resigned they still remain in your populated list of employees when you're reviewing timecards.

Respuesta de Paycom

el mes pasado

It's great to know that Paycom has increased visibility to important information and simplified the employee experience for your organization. We appreciate your advocacy and thoughtful feedback. We'd like to learn more at feedback@paycomonline.com. Thank you for your review!

Usuario verificado
Usuario de Linkedin verificado
Recursos Humanos, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: GetApp

Poor Customer Service and Value for Product

1.0 el mes pasado Nuevo

Comentarios: Overall our experience has been negative. Especially for manufacturing - I would not recommend. In switching to a different software that has proven to do everything that Paycom does - we are not only finding it easier and more efficient - but the price tag is around $20,000 less a year. Not including all of the extra feels.

Puntos a favor:

There is very little that we as a company have liked about this product. If I had to choose - I would say that expense management hasn't been bad.

Contras:

This software is very clunky and expensive. There are multiple steps for each action and fees for everything. The customer service is terrible - if you have an issue you get screen shots of information not related to your question. Many times I question if they even read the complete email. There is also no accountability or ownership in their end for Paycom errors. They still put any fees to correct back on the customer.

Respuesta de Paycom

el mes pasado

Hello! The experience you describe does not align with our standards, and we'd like to learn more about your experience. Please email us at feedback@paycomonline.com, and a member of our team will be in touch.

Yara
Human Resources Manager en Jordania
Propiedad inmobiliaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Perfect for managing employee records and automating HR procedures.

5.0 hace 3 meses

Comentarios: Paycom allowed us to perfectly control our databases, as the high-quality automation enabled us to keep the data updates continuous without interruption, and this led to the preparation of payrolls in the required time without any delay, and all other records are always ready upon request.

Puntos a favor:

Paycom helps provide integrated solutions to build a comprehensive database of the organization's employees, and it also works to automate the implementation of operations, especially with regard to payroll, and also helps to find a variety of solutions that meet the requirements of the human resources department. I very much appreciate the intuitive interface of the dashboard, whether it is a web page or a mobile application, as it enables us to use all the tools and access all records and data with complete ease. Filtering and searching options within records are easy, as is reporting.

Contras:

You can't hate Paycom, especially when you deal with their support team, as they are very responsive, and provide appropriate solutions with complete transparency.

Respuesta de Paycom

hace 2 meses

We're thrilled to know that you're enjoying Paycom! We appreciate your advocacy and look forward to our continued partnership with Hogar Properties. Thank you for your review!