--- description: ¿Qué es y para qué sirve Bloomerang? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Bloomerang? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de recaudación de fondos](/directory/20047/fundraising/software) > [Bloomerang](/software/131207/bloomerang) # Bloomerang Canonical: https://www.capterra.mx/software/131207/bloomerang Página: 1 de 53\ Siguiente: [Página siguiente](https://www.capterra.mx/software/131207/bloomerang?page=2) > Gestión de donantes basada en la nube para una recaudación de fondos moderna. > > Veredicto: 1287 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Bloomerang? Organizaciones sin ánimo de lucro centradas en la recaudación de fondos individuales. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 1287 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Bloomerang - **Ubicación**: Brentwood, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: USD 125.00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Acceso móvil - Base de datos de miembros - CRM - Contabilidad - Creación de informes y estadísticas - Donaciones en línea - Donaciones por móvil - Donación recurrente - Gestión de abogados - Gestión de antiguos alumnos - Gestión de campañas - Gestión de compromisos de donación - Gestión de contactos - Gestión de donantes - Gestión de eventos - Gestión de formularios - Gestión de inscripción - Gestión de la comunicación - Gestión de la recaudación de fondos - Gestión de membresías - Gestión de recibos - Gestión de subvenciones - Gestión de voluntariado - Herramientas de colaboración - Integración de redes sociales - Marketing por correo electrónico - Procesamiento de pagos - Recordatorios ## Integraciones (en total: 36) - Aplos - Apple Pay - Benchmark Email - Bloomerang Fundraising - BombBomb - Cognito Forms - Constant Contact - Donately - Donorbox - Emma by Marigold - Eventbrite - Givebutter - GivingFuel - Gmail - Google Forms … y 21 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de recaudación de fondos](https://www.capterra.mx/directory/20047/fundraising/software) ## Categorías relacionadas - [Software de recaudación de fondos](https://www.capterra.mx/directory/20047/fundraising/software) - [Programas de donaciones](https://www.capterra.mx/directory/30548/donation-management/software) - [Software para asociaciones sin ánimo de lucro](https://www.capterra.mx/directory/30805/nonprofit/software) - [Software CRM para ONGs](https://www.capterra.mx/directory/31515/nonprofit-crm/software) - [Software de gestión de subvenciones](https://www.capterra.mx/directory/30567/grant-management/software) ## Alternativas 1. [DonorPerfect](https://www.capterra.mx/software/2698/donorperfect-fundraising-software) — 4.5/5 (1415 reviews) 2. [Donorbox](https://www.capterra.mx/software/156860/donorbox) — 4.8/5 (625 reviews) 3. [DonorSnap](https://www.capterra.mx/software/97513/donorsnap) — 4.6/5 (414 reviews) 4. [Neon CRM](https://www.capterra.mx/software/102088/neoncrm) — 4.3/5 (618 reviews) 5. [Little Green Light](https://www.capterra.mx/software/123954/little-green-light) — 4.8/5 (316 reviews) ## Opiniones ### "Customer Support is HANDS DOWN the best." — 5.0/5 > **Kristine** | *25 de marzo de 2021* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I am a sole user of our agency's donor/constituent software. I'm stubborn and like to try to figure things out before asking for help, BUT Bloomerang's customer service team is outstanding. I've never been on hold or had to wait long at all for support. Plus, you get a real person that also helps you implement things that come about during your conversation. There are also many avenues you can contact them. AND, their webinars with other community partners are always so insightful, and fun\! > > **Puntos en contra**: I'm hoping that we can, down the line, make online donation forms--for general donations and events--a little more visually inviting (easier to read). Also, more like a menu with a shopping cart for check out, instead of working with an outside vendor that integrates with Bloomerang. > > Wonderful. That is all. ----- ### "The Best Little Fundraising CRM Money Can Buy" — 5.0/5 > **Usuario verificado** | *15 de julio de 2021* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to implement. Great customer service. Robust reporting features. Great user interface. Best in class features. Just upgraded email marketing features\! > > **Puntos en contra**: Not a lot of options for online fundraising campaigns (vs a regular donation page), and online forms are limited. > > Great control over how I set up and manage the database to meet most fundraising needs. Love the best in class reporting functionality; they are doing stuff no one else is doing in that realm. ----- ### "Limited Options and Poor Customer Support" — 1.0/5 > **Fernette** | *22 de marzo de 2016* | Organización cívica y social | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: We sought this vendor because of its simple platform and reduced cost. > > **Puntos en contra**: There are so many negative experiences, it's hard to identify what I liked least. 1. Revolving door customer support. Sales was very attentive, but after we purchased, we had difficulty getting ahold of our customer support. At one point she said she only worked 2 days a week, and then she called from a noisy street. Customer support didn't know about integrations with other products or setting the platform for automation, so it took weeks to allow her to put me in contact with engineering. He answered in a helpful email that took 5 minutes. Constant Contact support is much better than this - it doesn't matter to me who I get on the phone if they are knowledgeable and nice. Other platforms definitely have their support personnel better trained to answer questions. 2. Inadequate documentation for support - Videos, no Texts. As is common I think for startup companies, Bloomerang filmed short videos, but neglected proper text documentation. Our donation director would watch videos, then have trouble finding appropriate parts if she had any questions. Good tutorial documentation has text (that can be searched) and also screenshots to help people know what to do. 3. Poor default donation forms - the donation forms were ugly and not what someone would expect for a donation software. We had to go with MailChimp anyway and so there was the added cost. Bloomerang is definitely not a good option for emailing your list (others have mentioned). 4. Poor search of the donation database. If you wanted to select a list by a certain demographic - like donors of a certain amount or from a different state and some other feature and then email them, then Bloomerang couldn't do it. Although they will take some customization of the donor entry, we often found that adding different client details couldn't be searched. What is the point of adding more details if you can't find them later? We had used another platform with better search capabilities. 5. They do not search for duplicates or common typographical errors. As a result, you may be charged for a much higher number of people that are not truly in your database. Other mail lists like Constant Contact search for duplicates and also make corrections in email addresses (like a missed period between gmail and com). Nothing like that in Bloomerang. 6. They do not stand by their product. There is no customer satisfaction guarantee. Although we stated a desire to cancel the product entirely after the first year and asked the rep not to process our direct deposit, she did it anyway. Bloomerang told me that their policy is not to refund any money even though we will not be using their product at all. I was not contesting the 1 year that we already paid into, what I didn't want to do was pay for the future year because we would not use it because it had so many missing needs. Just using an integration with Mail Chimp would serve us better than Bloomerang. The communication piece with Bloomerang is extremely weak. ----- ### "Excellent for Most Non-Profits" — 5.0/5 > **Jeff** | *14 de noviembre de 2019* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Bloomerang is intuitive and easy to use. Creating and reporting with custom field has never been easier and really allows you to customize it to your needs rather than using a standard field for something else. The ability to create embedded forms is a lifesaver. The integrated email capabilities save me from having to purchase another solution like Constant Contact. Plus, these interactions are automatically recorded in the donor/prospects data file. The integrated DonorSearch option is convenient, useful and cost-effective. > > **Puntos en contra**: If my organization ran a ton of events, I'm not sure this would be my optimal solution. Currently, there is only one level of access - so I can't let a Board Member in to look around because any accidental changes they make would be permanent. I know that Bloomerang is working on this though. > > At a prior non-profit, I switched them from Raiser's Edge (desktop) to Bloomerang. I gained a ton of features and saved quite a bit. The conversion was painless. I've only had to contact support a few times and they have always been extremely helpful. In my current role, I set them up with Bloomerang as their first database. I have also recommended it on multiple occasions. ----- ### "Great Database for Smaller Organizations" — 5.0/5 > **Usuario verificado** | *16 de diciembre de 2020* | Recaudación de fondos | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Bloomerang is very easy to use and very easy to set up, they also have a ton of resources and videos so if you can't figure something out right away, you'll be able to figure it out soon. The interface is very simple with all the options on the left hand side. The dashboard gives a lot of good data and its very, very easy to build either custom reports or use their canned report templates. Imports are also very easy. Household records are only counted as 1 record against your limit, which is nice. > > **Puntos en contra**: The donation pages leave a lot to be desired. There's only a few things you can edit or customize unless you self host and know how to code html, css and java-script. The dashboard on the home page isn't customizable either, though it does give pretty good data by itself, it would be better if it were customizable. > > Bloomerang is easy to use for the majority of people, but you do give up some customization options to get that ease of use. I think its a good database for smaller organizations, especially ones that don't have the staff or the time for a database administrator. ----- Página: 1 de 53\ Siguiente: [Página siguiente](https://www.capterra.mx/software/131207/bloomerang?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/131207/bloomerang) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados