Sprinklr

Evaluación del software Sprinklr: Una solución integral para la gestión de experiencias de marca

Puntos a favor:

Sprinklr es una herramienta de gestión de redes sociales útil para los profesionales de la industria. Me ha gustado especialmente la amplia variedad de funcionalidades que ofrece el software para gestionar y analizar sus cuentas de redes sociales, lo que le permite a las marcas optimizar sus estrategias de marketing y aumentar la visibilidad de la marca. Además, Sprinklr ofrece una excelente integración con otras plataformas, como Facebook, Twitter y Instagram, lo que facilita la sincronización de contenido entre diferentes plataformas.

Contras:

-no ofrece la posibilidad de personalizar los informes generados-a veces puede ser un poco complicado de configurar

My experience with Sprinklr

Comentarios: We're able to promptly and effectively respond to all social media inquiries across all of the social media websites we utilize for our business. Along with this, we can quickly pull analytical insights to determine what it and is not working for us.

Puntos a favor:

How it combines all social media sites. Rather than having to search through each social media platform, potentially missing key comments by users, Sprinklr brings all of those comments into one, easy to use platform. Additionally, Sprinklr allows you to use tagging, which makes for easy analytical reviews with specific campaigns being currently run as well as comparison to previous campaigns.

Contras:

Still working out some glitches. Instagram direct messages do not currently pull through and that would be very helpful if that was resolved.

the world's best enterprise customer experience management solutions.

Comentarios: Sprinklr allows me to create and manage my advertisements in my company, and to finally generate the turnover.

Puntos a favor:

With the Sprinklr app, we can manage our social, marketing, advertising, research, commerce, and healthcare functions right from your phone. in addition it is easy to use

Contras:

Sometimes the app bugs and does not support all carousel images. the integration process with the application was easy

The essential tool to successfully manage my company's social networks

Comentarios: I can schedule and post my content efficiently, monitor interactions with my followers, and respond to their comments and messages in real time.

Puntos a favor:

What I liked the most is its ability to provide an exhaustive analysis of my social networks and the digital channels of my company.

Contras:

I think it would be very beneficial to have better guidance and training to be able to take full advantage of all the features.

I don't like it

Comentarios: I don't usually have to use the software but there are absolutely zero times that I have used 100% correct. Very complex but at the same time does not have all tools I need.

Puntos a favor:

The only thing I like is that I can see all social media account from the company I work for in the same software.

Contras:

I mostly use for Twitter and the search tool is really bad. There are also some content formats, such as poll, that I can't post with the software, something that makes my life pretty hard.