¿Quién utiliza este software?

Para startups, pymes y clientes empresariales que buscan vender productos en línea.

Valoración media

156 opiniones
  • En general 4.3/5
  • Facilidad de uso 4.2/5
  • Atención al cliente 4.2/5
  • Funcionalidades 4.1/5
  • Relación calidad-precio 4.1/5

Detalles del producto

  • Precio inicial USD 29.95/mes
  • Versión gratuita No
  • Prueba gratis
  • Implementación Instalado: Mac
    En la nube, SaaS, web
    Instalado: Windows
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia En horario ininterrumpido (atiende un representante)
    Horas laborables
    En línea

Datos del proveedor

  • Bigcommerce
  • http://www.bigcommerce.com
  • Fundada en 2009

Sobre Bigcommerce

BigCommerce es la plataforma de comercio electrónico de más rápido crecimiento en el mundo, con más de 95 000 tiendas. Obtendrás todo lo que necesitas para crear una tienda electrónica exitosa, incluido un sitio alojado de forma segura, un carrito de compra, un catálogo de productos, entre otros/as. Los temas y las características de diseño de apuntar y hacer clic facilitan la construcción de un sitio magnífico sin ninguna habilidad técnica o de diseño, mientras que las potentes herramientas integradas de optimización de marketing y conversión te ayudan a promover tu negocio y vender más.

Funciones de Bigcommerce

  • Acceso móvil
  • CRM
  • Equipamiento
  • Gestión de SEO
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de opiniones
  • Gestión de promociones
  • Gestión de varias tiendas
  • Marketing multicanal
  • Marketing por correo electrónico
  • Modelos
  • Seguridad de datos
  • Configurador de productos
  • Control de inventario
  • Gestión de catálogos
  • Gestión de descuentos y de cupones
  • Gestión de envíos
  • Gestión de impuestos
  • Gestión de ingresos
  • Gestión de reembolsos
  • Procesamiento de tarjetas de crédito
  • Relanzar cestas abandonadas
  • Valoraciones y reseñas de productos
  • Carro de compra
  • Comercio móvil
  • Comercio social
  • Gestión de SEO
  • Gestión de canales
  • Gestión de catálogos
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de pedidos
  • Gestión de promociones
  • Integración del mercado
  • Marketing por correo electrónico
  • Sincronización de datos
  • Carro de compra
  • Comercio móvil
  • Configurador de productos
  • Cuentas de clientes
  • Gestión de SEO
  • Gestión de canales
  • Gestión de catálogos
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de pedidos
  • Gestión de promociones
  • Marketing por correo electrónico
  • Programa de fidelización

Las opiniones más útiles de Bigcommerce

Among the best ecommerce solutions for growing businesses

Publicado el 4/9/2019
Nathan K.
Marketing Manager
Artículos deportivos, 13-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
5/5
En general
4/5
Facilidad de uso
4/5
Características y funcionalidades
5/5
Asistencia técnica
4/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: We initially transitioned from Lightspeed eCom over to Bigcommerce because their platform offered greater scalability and entry-level features than what Lightspeed offered. Because we use Lightspeed POS, however, integrating product data between the systems was a challenge and a lengthy process. It also takes some effort to maintain the connection (via a third-party service using their API).

Puntos a favor: Bigcommerce offers some of the most inclusive features in their entry-level product options, making them excellent for small businesses. Their level of customer support and transparency about service issues and new features in development are excellent and perhaps one of the main reasons why we've kept using Bigcommerce instead of switching to a platform that meets other essential features that we are still awaiting from Bigcommerce. The availability of third-party apps (including shipping and logistics integrations) has been great to work with so far.

Contras: Storefront development is currently very lackluster and it can be difficult to get a truly customized website without hiring a developer or investing in web development skills of your own. This is also true of their e-mail features. If you don't have more than a basic understanding of HTML, it will be next to impossible to customize their system e-mails without a third-party solution. Also, while their entry-level features are among the most plentiful in the industry, a few features (such as Google Reviews integrations and Abandoned Cart Recovery) are reserved only for higher-tier plans, which doesn't make sense from a financial standpoint as their costs to support these features should be minimal.

Almost everything you need right out of box to run ecommerce

Publicado el 25/11/2019
Usuario verificado
President
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña 
5/5
En general
4/5
Facilidad de uso
5/5
Características y funcionalidades
Asistencia técnica
4/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Overall, it is nice platform that offers all the essentials (even on lowest plan). However, due to sales limitations on each tier, it may not be the best choice for fast growing businesses or those who already have many orders coming in. In the end, we chose to go opensource instead. However, I still see value and time savings with bigcommerce and it is my top 2 choice among non-opensource ecommerce options.

Puntos a favor: I like the amount of features that come right out of the box, even on the lowest plan. For example, the amount of option combinations possible for variation listings allows much more than shopify. This is good for products with many configurations or built products that come with many parts. The SEO features in bigcommerce also seem pretty good and you are not stuck with certain meta words that cannot be removed like the seo in shopify. There is a decent developer community as well just in case more functions are needed. However, the majority of what you need comes stock which adds alot of value. The available templates (both stock and ones on the marketplace) are very trendy, professional, and modern looking. Bigcommerce is a good choice for those with little to no coding experience. There may be a slight learning curve, but definitely still beginner friendly in my opinion.

Contras: The developer community may not be as robust as shopify, but this isnt too big of an issue since there are so many tools that are already readily available. I do not like how each plan only comes with a certain amount of allowed sales before it automatically bumps you up to the next plan. I also do not like much the stock templates look alike and how the abandon cart feature is not currently available on the lowest plan.

Great platform to built your own website

Publicado el 30/11/2019
Usuario verificado
E-commerce Fraud and Payments Management
Internet, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña 
4/5
En general
4/5
Facilidad de uso
4/5
Características y funcionalidades
Asistencia técnica
4/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Bigcommerce is a good platform to built websites. It offers separate plans with very different features so it allows you to find what works for you.

Puntos a favor: Bigcommerce is a great platform for small businesses or businesses in general that do not have a great budget to start developing their e-commerce. We have adopted this solution for a couple of our clients. The main features we have encountered so far are:Very easy to set up and to use. The dashboard is very easy to understand so people with little knowledge on the backend can work with it without difficulties.There are no limits on the products you can list on the online store so it works well for business for multiple skus.When building the online store, you have multiple templates to choose from and many options as different payment getaways in order to personalize your online store.The standard plan is ok and comes with nice features as the giftcard options

Contras: The main con is that the plan prices are slightly higher than similar tools. There are some features that might worth the cost but when considering options check if they might be useful for your business, otherwise a cheaper alternative might be a better option
Templates are ok, but just a few ones are for free. 

Easy to make basic sites, difficult to do more

Publicado el 18/11/2018
Chad W.
Front-End Developer
Internet, 13-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
3/5
En general
3/5
Facilidad de uso
1/5
Características y funcionalidades
4/5
Asistencia técnica
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: It does the basics well, but there are plenty of e-commerce platforms out there that outperform BigCommerce. In my experience Shopify is better than BigCommerce is every way. I even prefer WordPress with WooCommerce to this.

Puntos a favor: BigCommerce does make it easy to list and sell products online. The product manager is pretty comprehensive, and most of the pages are made for you - including the home page. It includes several SEO features out of the box, which encourages users to make higher quality listings that will sell easier. There are many custom themes for Bigcommerce, and most of them look great. The interface has gotten a much needed facelift in the past few years.

Contras: If you're trying to do more than the basics, Bigcommerce (BC) is difficult to work with. App extensions are present, but nowhere close to the breadth and depth of functionality available to WordPress. They do have a theme editor, but it requires tricky setup and command-line actions to update. Compared to Shopify's theme editor which is all in-browser, the BC theme editor is lacking. Documentation is available, but I found myself scrounging around on forums for many basic features not listed in the docs. The in-browser theme editor is buggy and unreliable. For editing static pages, BC's WYSIWYG editor is meager and unnecessarily strict. The linter strips out perfectly valid code (like blank divs), and there's no way to include CSS on a page – meaning that any @media queries or breakpoints have to clutter up the main CSS file. There are very limited options editing your home page, and almost no options to edit your shop pages. And maybe it's just the theme we started using, but the pages load VERY slowly. It takes several seconds to asynchronously load the page content, so javascript running on a product page may not run for 3-4 seconds after the user lands! Not ideal The email editor is painful. We found ourselves designing in mailchimp and copy/pasting into BC when done. There's no way to send a test email either, do you have to complete an order each time you want to see that updated order email. I mentioned the interface is better, but it's still quite buggy.

Some Ups and Downs, but I'm a Loyal User All the Same

Publicado el 19/12/2019
Ron C.
Manager
Arte y artesanía, 13-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
4/5
En general
5/5
Facilidad de uso
4/5
Características y funcionalidades
3/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I signed up when they were fairly new to the market, and have seen the company change hands, grow, and make changes to the product. It's not been a perfect experience, but I've never really considered changing platforms because of any issues I've had. At the end of the day, BigCommerce lets me run my site without having to think too much about the web-side of things.

Puntos a favor: I love the general ease of use on the front end, while having a massive amount of control on the back end. Pricing has gone up over the years, but has always been fair in my opinion. With BigCommerce, I was able to single handedly set up my own online shop, add products, design the site based on their templates, and then stop back and focus on the day-to-day tasks of running a business.

Contras: Their inability to have a robust iPhone app or even a truly useable mobile admin site is inexcusable in 2019. Customer service is usually good, but I've also had some fairly rough experiences.

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