--- description: ¿Qué es y para qué sirve ServiceTrade? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es ServiceTrade? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software administrador de los servicios de campo](/directory/10009/field-service-management/software) > [ServiceTrade](/software/132690/servicetrade-commercial) # ServiceTrade Canonical: https://www.capterra.mx/software/132690/servicetrade-commercial Página: 1 de 15\ Siguiente: [Página siguiente](https://www.capterra.mx/software/132690/servicetrade-commercial?page=2) > Las aplicaciones móviles y web de ServiceTrade coordinan el personal de la oficina y los técnicos de campo para ofrecer una muy buena experiencia del cliente. > > Veredicto: 341 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ServiceTrade? Contratistas de servicios comerciales en sectores que brindan servicios recurrentes. Protección contra incendios, mecánica, climatización, lavado a presión, conductos de aire, extracción de aire de cocinas, equipos para alimentos, puertas y servicios médicos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 341 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ServiceTrade - **Ubicación**: Durham, EE. UU. - **Constitución**: 2013 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Acceso móvil - Alertas y notificaciones - Aplicación móvil - Base de datos de clientes - Base de datos de contactos - Base de datos de subcontratistas - Cobro de pagos en el terreno - Creación de informes y estadísticas - Enrutamiento - Facturación - Firma electrónica - GPS - Gestión de calendarios - Gestión de clientes - Gestión de contratos o licencias - Gestión de documentos - Gestión de expediciones - Gestión de facturas - Gestión de inventarios - Gestión de la conformidad - Gestión de la disponibilidad - Gestión de pedidos de trabajo - Gestión de trabajos - Gestión de técnicos - Historial de servicios - Mantenimiento preventivo - Pagos electrónicos - Para comerciales o contratistas de la industria eléctrica - Portal de autoservicio - Presupuestos y estimaciones - Programación - Programación del mantenimiento - Real-Time Data - Real-Time Updates - Recordatorios - Seguimiento de tiempo en línea - Seguimiento de trabajos - Seguimiento del tiempo - Third-Party Integrations ## Integraciones (en total: 15) - Acumatica Cloud ERP - ComputerEase - FOUNDATION - Google Calendar - Microsoft Excel - NetSuite - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sage 100 - Sage 300 - Sage Accounting - Sage Intacct - WordPress - Zapier ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software administrador de los servicios de campo](https://www.capterra.mx/directory/10009/field-service-management/software) ## Categorías relacionadas - [Software administrador de los servicios de campo](https://www.capterra.mx/directory/10009/field-service-management/software) - [Software de asignación de personal](https://www.capterra.mx/directory/30059/service-dispatch/software) - [Software de climatización](https://www.capterra.mx/directory/30107/hvac/software) - [Software de gestión de órdenes de trabajo](https://www.capterra.mx/directory/30785/work-order/software) - [Programas para electricistas](https://www.capterra.mx/directory/31006/electrical-contractor/software) ## Alternativas 1. [FieldPulse](https://www.capterra.mx/software/153475/fieldpulse) — 4.6/5 (428 reviews) 2. [Jobber](https://www.capterra.mx/software/127994/jobber) — 4.6/5 (1456 reviews) 3. [Connecteam](https://www.capterra.mx/software/153140/connecteam) — 4.6/5 (5150 reviews) 4. [Service Fusion](https://www.capterra.mx/software/135788/service-fusion) — 4.3/5 (308 reviews) 5. [ServiceTitan](https://www.capterra.mx/software/150053/servicetitan) — 4.3/5 (325 reviews) ## Opiniones ### "Great scheduling Tool\!" — 4.0/5 > **Darlena** | *24 de enero de 2025* | Construcción | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The ease of using the system. Being able to see the technician in real time, their location and on site and off site times. Quoting is also made simple thru Service Trade as well. > > **Puntos en contra**: That it can lag at times, and that you cannot access the email from the pop up. > > It's a great experience. I love trying new apps and this is a great tool for our business. ----- ### "ServiceTrade Review" — 5.0/5 > **Shannon** | *19 de julio de 2025* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It's critical to have a good Field Service Management system when working in a service industry. ServiceTrade is an excellent product that eases the day-to-day burden of managing our customer's needs. In addition, ServiceTrade is continually approving their product. > > **Puntos en contra**: If I had to pick something it would have to be that occasionally I lose connection, and the pesky emu pops up. > > I love this product from reoccurring service management, to job creation/completion to invoicing. In addition, ServiceTrade has an amazing customer support team behind the scenes if needed. ----- ### "Don't trust this software with your business's vital processes" — 1.0/5 > **Paul** | *7 de septiembre de 2022* | Construcción | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: This software is user friendly. Your field staff will like the UI- either through the cell phone or a tablet. Very customer friendly. Automated emails with custom links is terrific. Overall their product looks great on the surface, and the presentation is top notch. > > **Puntos en contra**: This software is EXPENSIVE. There are much more cost efficient alternatives that perform just as well. Major updates are frequently rolled out without notice, and have a huge impact on your processes. Each update results in more bugs, and have a cumulative negative result on the performance of the software. Updates also effect the app, so field staff are constantly having issues, and have to delete/reinstall the software. Data is extremely difficult to mine (and yes, it costs extra to access that data). Determining how your techs perform, gross profit for projects, sales numbers are almost impossible to gather, and is often inaccurate once you figure out how to run the report. This software does not handle different tax rates, and will result in you charging the wrong rates to your customers, costing you money. Every feature costs more money- and the features frequently do not work as intended. (Timecards, recurring invoicing are major disappointments) > > We used ServiceTrade for over 6 years for all aspects of our fire alarm business. It was a great software at the beginning. That being said, they have made too many updates that were not properly tested, and the end result is a software that just doesn't work anymore. They are no longer a high quality product, but continue to charge as if they were. If you use ServiceTrade for all of your business's processes- installation, work order tracking, recurring service work, invoicing, profitability tracking, timecards, inventory management- you will be extremely disappointed in the result. ----- ### "Satisfied Service Trade User" — 5.0/5 > **John** | *1 de octubre de 2025* | Construcción | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Customer service is top notch. The efficiency of the software has increased profits. Dispatch board is helping with scheduling and keeping track of technicians and jobs > > **Puntos en contra**: Software favours US based companies and we are in Canada. Could use more customization of work acknowledgments and assets. > > Wonderful. Easy to learn and use. Service trade staff are always there to help with any issues. Prompt replies and friendly attitudes. ----- ### "Service Trade review from Sterling Fire" — 5.0/5 > **Jerry** | *1 de abril de 2025* | Servicios para instalaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: With ST we are able to fully run our business with the easy of customer locations, ticket prep, quoting and invoicing all in the same place. > > **Puntos en contra**: The field techs with non-ios mobile devices have some minor problems with the mobile app, but we manage work-arounds for them. > > We are a huge fan of ST. I continually push this product to other fire service providers that I know as well as other field service providers. It has been the greatest addition to our business. ----- Página: 1 de 15\ Siguiente: [Página siguiente](https://www.capterra.mx/software/132690/servicetrade-commercial?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/132690/servicetrade-commercial) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Datos estructurados