¿Quién utiliza este software?

Proveedores de viajes o experiencias. Se brinda servicio a empresas como campamentos de surf, retiros de yoga, agentes turísticos y hoteles con actividades y servicios extras.

Valoración media

60 opiniones
  • En general 4.5 / 5
  • Facilidad de uso 4.5 / 5
  • Atención al cliente 5 / 5
  • Funcionalidades 4.5 / 5
  • Relación calidad-precio 5 / 5

Detalles del producto

  • Precio inicial USD 110.00/mes
    Ver precios
  • Versión gratuita
  • Prueba gratis Sí, consigue una prueba gratuita
  • Implementación En la nube, SaaS, web
  • Formación En persona
    En directo en línea
    Documentación
  • Asistencia Horas laborables
    En línea

Datos del proveedor

  • TimTim BV
  • http://www.bookinglayer.com
  • Fundada en 2013

Sobre Bookinglayer

Sistema de gestión de propiedades de hostelería para pequeñas y medianas empresas. Administra tu propiedad, inventario, finanzas y personal, en un solo sistema. Acepta reservas directas a través de un formulario de reserva directa en tu sitio web y acepta pagos a través de las diversas opciones de pago disponibles. Las características incluyen: formulario de reserva directa, gestión de inventarios, administración de personal, calendario todo en uno, actualizaciones en tiempo real, correos electrónicos automáticos, pagos en línea, creación de informes financieros, listas de llegada y salida, programador de actividades.

Funciones de Bookinglayer

  • Alertas y notificaciones
  • Gestión de reserva de habitaciones
  • Planificación de instalaciones
  • Planificación de personal
  • Programación a tiempo real
  • Programación automatizada
  • Programación de citas
  • Programación de cursos
  • Programación de grupos
  • Programación de recursos
  • Varias ubicaciones
  • Comprobación de crédito
  • Gestión de impuestos
  • Gestión de páginas web
  • Gestión de vacantes
  • Pagos en línea
  • Portal de arrendatarios
  • Tenant Tracking
  • Asistencia al cliente
  • CRM
  • Gestión de promociones
  • Gestión de reserva de habitaciones
  • Gestión de tasas
  • Notas de reserva
  • Reserva de actividades
  • Reserva de terceros
  • Reservas de grupo
  • Base de datos de propiedades
  • Declaraciones del propietario
  • Gestión de clientes potenciales
  • Gestión de contactos
  • Gestión de gastos y comisiones
  • Gestión de pedidos de trabajo
  • Gestión de proveedores
  • Gestión de reservas
  • Gestión de tareas domésticas
  • Procesamiento de pagos
  • Reseñas y valoraciones de los invitados
  • Facturación
  • Gestión de asistencia
  • Gestión de clientes
  • Gestión de inscripción
  • Gestión de personal
  • Gestión de programas
  • Gestión de servicios de alimentación
  • Gestión médica
  • Inscripción en línea
  • Para campamentos de verano
  • Portal de padres
  • Programación
  • Facturación a proveedores de agua/gas/electricidad
  • Gestión de alquileres
  • Gestión de permisos
  • Gestión de recursos
  • Gestión de reservas de acampada
  • Mapas de sitio
  • Punto de venta (POS)
  • Registro de llegada y de salida
  • Reserva en línea
  • Varias ubicaciones
  • Gestión de inventarios
  • Gestión de personal
  • Pagos en línea
  • Planificación de instalaciones
  • Alquiler vacacional
  • Automatización de marketing
  • CRM
  • Catering
  • Contabilidad integrada
  • Estancia prolongada
  • Gestión de empleados
  • Gestión del mantenimiento
  • Integración de GDS y OTA
  • Programa de fidelización
  • Propiedad única
  • Punto de venta (POS)
  • Reserva en línea
  • Varias propiedades
  • Creación de itinerarios
  • Gestión de clientes
  • Gestión de presupuestos
  • Gestión de promociones
  • Gestión de proveedores
  • Gestión de páginas web
  • Gestión de reservas
  • Gestión del precio y de márgenes
  • Integración de GDS y OTA
  • Paquetes personalizados
  • Procesamiento de pagos
  • Reserva de actividades
  • Reserva de alojamiento
  • Reserva de autocaravanas
  • Sistema central de reservas

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Las opiniones más útiles de Bookinglayer

Game Changing

Publicado el 4/10/2019
Theresa P.
Owner
Hostelería, 13-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
5/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I'm happy that the process to book guests, is seamless and efficient. I appreciate the reports and the emails so that I may implement the best strategy for my business.

Puntos a favor: The functionality and applications for my business. By automating so many of the tasks that I had previously been doing myself or having my assistant perform, I have freed up time to focus on other aspects of my business. My developer worked closely with a member of the BL team and was able to get answers to his questions easily and quickly.

Contras: A few of the features uses and locations are non-intuitive (to me). Even after several months of using and implementing, I'm not 100% on every functionality that I use. Most, but not all. The help articles are just ok. I don't get my questions answered every time.

We have had a great experience with Bookinglayer - I would highly rate the support which we received

Publicado el 1/8/2017
Niall C.
Owner
Hostelería, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
5/5
En general
4 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: - confidence about our booking engine
- no need to build our own
- quality suport when we needed it
- working with a company who clearly care about their product and their customers
- lots of front and back office functionality
- ability to grow into the software functionality as we scale our business

Puntos a favor: 1. Support - very good quality support was made available to us from day one. At all times the Bookinglayer team have been very attentive to our specific requirements and have made some bespoke amendments for us, which is greatly appreciated.
2. Functionality - there is a lot of really good functionality included as part of the Bookinglayer product. In fact, we are probably only using a proportion of whats available to us, but its good to know that we can expand into the product as we grow out business.
3. User interface - the user interface is very well designed and integrates really well with our website. Customer feedback to date has been excellent, with limited or no problems with the booking engine (which is probably rare).

Contras: 1. Set up time - I guess it is a feature of all software, but there was more set up and configuration time required than I had anticipated.
2. Features - as the software has clearly been designed for activity based properties (such as surf camps) it took a little bit of work to configure it correctly for a property like ours (which is a small boutique style accommodation without onsite activities). I needed to use a few work-arounds to suppress some of the standard functionality which wasn't appropriate for us.

Bookinglayer experience since the beginning.

Publicado el 26/10/2015
Anna B.
Administration
Fuente de la reseña 
4/5
En general
4 / 5
Facilidad de uso
Características y funcionalidades
5 / 5
Asistencia técnica
Relación calidad-precio

Comentarios: We started with booking layer as one of the first. In general we are happy with booking layer. Of course, as with any system, there are advantages and disadvantages to it: Some advantages are: * Good customer management
* Good overviews with regards to the bookings
* Email templates to quickly answer your customers and save time
* Really clear booking form and procedure, changed this year to meet the newest internet hypes etc.
* Lots of options for payments and good control of payments
* Allows you lots of detailed info about how your bookings are going compared to previous seasons.
* Keeps being updated to the newest standards and is always developed further to meet the newest trends. (can also be a disadvantage of course as relatively frequent changes are made)
* The owner is very helpful if there is a problem or if you are not happy with something, need a tailored solution etc. and tries to think with all of us to find the best solutions for us all.
That already brings me to one of the disadvantages: * It is a product for many camps, therefore not everything might be the way you would do it if you would buy/make your own bookingssystem and there might be a few features which are not interesting to you (we, for instance, do not use the option to also plan the surflessons with it but still do that by hand, so have no experience with that). At the same time it might not be possible to implement some solutions which are important for you or the focus will be on something else at the time since you are the only one asking for it.
* For us BL is not yet detailed enough when it comes to making bills. We still use a different system for that, as regulations in France are quite difficult. Therefore we still need other software for some solutions. Of course it is hard to say how that would be for you.
Like I said, for us bookinglayer works well and it was definitely a good choice to start working with it. We are happy with it, however it is hard to say how it would tailor to your business.
From our experience the owner is always happy to look at it together with you and will try to honestly tell you if his solution will be suited for you or not.

Love it!

Publicado el 8/10/2019
Thoams H.
Office Manager / Surf & Sup Coach
Deportes, 13-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: amazing!

Puntos a favor: Easy to use & the fact that its growing and improving so regularly. You guys have made something that works and that's where most people would stop. but you have been pumping out updates and new features on the reg and thats why I wouldn't change for someone else.

Contras: Are some features that havent been available but with support from your team and feedback by us are being worked on or added in the future and that's not a negative at all this above anything is something I'm most stoked about. so that's not too shabby for a con ;)

Our experience with Bookinglayer

Publicado el 28/3/2017
Sarah O.
Business Development Manager
Salud, bienestar y deporte, 13-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: We have had exceptional service from start to finish (and ongoing!) with Bookinglayer. The team could not be more helpful and what we are currently loving about them is that they are continually developing their software, so anything we feel we need to work differently for our unique market - a quick chat and they look at ways to find solutions. I have worked with many booking management packages over the years, but in a new role as Business Development manager for a Retreat business in Ibiza, I put Bookinglayer to the test. My product and packages are not the easiest to decipher, or formulate, but the team at Bookinglayer made it beautifully simple and massively effective. I highly recommend you invest in the set-up package they offer. We had Daniel - one of their 'Support Heros' to come and stay with us on site, and the way he grasped our business model and made it work for us within the programme was exemplary. So much so that I have other friends in other rental / reservation businesses on the island of Ibiza that now want to go with Bookinglayer. Don't buy some 'off the shelf' reservation package with minimal after-care or post purchase support. These guys are great, and I am so happy I have used them (and am continuing to use them) for their after-care service and excellent online 'Knowledge Base' to move my business forward in such a stress-free and friendly way. No hesitation in singing their praises so highly!!!

Puntos a favor: Adaptibility

Contras: Nothing so far!

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