Orders2.me

Orders2.me

Por Orders2Me

¿Quién usa Orders2.me?

Restaurantes de servicio rápido con comida para llevar y entrega a domicilio.

¿Qué es Orders2.me?

Sistema de marketing y pedidos online que permite a los restaurantes recibir pedidos mediante web, móvil y Facebook usando sus sistemas de pago existentes.

Información sobre Orders2.me

Orders2Me

http://orders2.me/

Fundada en 2013

Resumen de precios de Orders2.me

Orders2.me está disponible a partir de USD 89.00/mes. Orders2.me no está disponible en versión gratuita y no ofrece prueba gratis. Consulta más información sobre precios de Orders2.me a continuación.

Precio inicial

USD 89.00/mes

Versión gratuita

No

Prueba gratis

No

Implementación

En la nube, SaaS, web

Formación

En directo en línea

Seminarios web

Documentación

Asistencia

Horas laborables

En línea

Funciones de Orders2.me

Software de entrega de alimentos
Creación de informes/análisis
Enrutamiento
Food Delivery Dispatching
Gestión de menús
Gestión de pedidos
Gestión de tarjetas de regalo
Live Tracking
Para restaurantes
Pedidos en línea
Programa de fidelización

Opiniones de Orders2.me

Mostrando 5 de 27 opiniones

En general
4.6/5
Facilidad de uso
4.6/5
Atención al cliente
4.7/5
Funcionalidades
4.4/5
Relación calidad-precio
4.5/5
Terry C.
Business Technology Advisor
Restaurantes, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 24/7/2018

"Seamless Solution to Online Ordering"

Comentarios: Customers have been asking for an online ordering facility. Rather than trying to reinvent the wheel, O2M has given us a much more robust solution. We still anticipate using some of their social media and loyalty program tools. Team is very knowledgeable and easy to work with.

Puntos a favor: These orders go directly to our POS -- that is, when the customer places the order, it prints up on the KITCHEN printer and the HOST printer, so the Kitchen can get on it ASAP, and the Host is notified, and therefore prepared when the customer comes in the door looking for the order. That's really pretty turnkey and seamless... and very cool.

Contras: I would prefer an API to make the online ordering may transparent to our website. We have to jump to the O2M site to actually take the order. I would prefer to have that exist within a Web Frame or other structure so that the Order can still be taken with our headers and footers, and thus give the customer a less confusing experience.

  • Fuente de la reseña 
  • Publicado el 24/7/2018
Nicole K.
Marketing
Restaurantes, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 3/4/2018

"Completely customize-able on-line ordering system "

Comentarios: Improved customer satisfaction
Improved order accuracy
More repeat ordering

Puntos a favor: If I want to only sell an item on Wednesday from 4-10pm I can do that with this system. Each feature has so many customization options that it makes programming it a breeze. Order2me is very user friendly for both the company and our customer. I receive daily sales totals and customer feedback which helps pinpoint what products are doing well and where we need to improve on. I can break down reporting by items, by customer or so much more. It provides a wealth on information on the back end. One of the best features they have is each time an order is placed they call to confirm receipt. This has come in handy on more than a few occasions. I would highly recommend it for restaurants who want personalized features that fit to their needs.

Contras: Only issue is some times the customer doesn't' wait to receive order confirmation. The must wait to receive an order confirmation but occasionally we have some that get distracted and do not wait for the confirmation.

  • Fuente de la reseña 
  • Publicado el 3/4/2018
Alex M.
Owner
Restaurantes, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 27/3/2020

"Great support, highly recommend!"

Comentarios: Exceptional!

Puntos a favor: I would like to thank Orders2.me for an extraordinary job they have done for my company. I am the owner of Rovali's Ristorante Italiano and the staff at Orders2.me have gone beyond the call of duty to address issues quickly during this crisis. With restaurants having to close down or be reduced to take-out; it became clear that they had to do things quickly. They were looking forward and anticipating the changes they would have to make to empower their clients to stay in business during this unprecedented time. I called tech support and they addressed my requests while I was on the phone! I literally had my solutions in mere minutes, because of the urgency of the situation. I am giving Order2.me 1 million stars for their commitment to the industry! GREAT WORK GUYS!! Alex
Rovali's Ristorante Italiano

Contras: No real cons. They have fixed any real problems I may have had.

  • Fuente de la reseña 
  • Publicado el 27/3/2020
Sarah L.
Owner
Alimentación y bebidas, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    3/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    1/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    2/5
  • Probabilidad de recomendación
    5/10
  • Fuente de la reseña 
  • Publicado el 24/7/2018

"Wish there were more options"

Comentarios: They are great to work with, excellent response time, just wish the things they told me were coming, actually came

Puntos a favor: Used for a few years, but had to make a change. Needed options like gift cards, abandoned cart, etc. no updates to software In the 2 years I was with them.

Contras: Lack of options to add on and make it work like I needed it to.

  • Fuente de la reseña 
  • Publicado el 24/7/2018
Nicole C.
Marketing
Restaurantes, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    7/10
  • Fuente de la reseña 
  • Publicado el 27/3/2018

"Highly recommended "

Comentarios: Less mistakes due to communication errors. Improved customer satisfaction because they don't have to wait for food. Good ROI. Excellent feedback system. Allows us to communicate easily with customers.

Puntos a favor: It's customization features are great. Ease of use. Ability to get a live person on the phone quickly to resolve issues. Currently working with out POS team to integrate with POS.

Contras: We wish we could have two separate sites for our locations. Occasionally Customers will enter an order at the wrong store. They did offer website design support but any changes we make to our site the previous work gets deleted.

  • Fuente de la reseña 
  • Publicado el 27/3/2018