--- description: ¿Qué es y para qué sirve AxisCare? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es AxisCare? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software para atención médica domiciliaria](/directory/10036/home-health-care/software) > [AxisCare](/software/135068/non-medical-homecare-scheduling) # AxisCare Canonical: https://www.capterra.mx/software/135068/non-medical-homecare-scheduling Página: 1 de 30\ Siguiente: [Página siguiente](https://www.capterra.mx/software/135068/non-medical-homecare-scheduling?page=2) > Sistema basado en la web diseñado teniendo en mente el flujo de trabajo de la agencia. Incluye marketing, programación, integración de facturación/nómina y más. > > Veredicto: 729 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa AxisCare? Se atiende al mercado de cuidados en el hogar no médico y privado, incluidas las agencias que cobran a Medicaid. Los clientes de AxisCare mejoran el flujo de trabajo, simplifican la facturación y la nómina de pago y tienen grandes capacidades para la creación de informes. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 729 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: AxisCare - **Ubicación**: Waco, EE. UU. - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: USD 200.00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, inglés - **Países disponibles**: Australia, Bahamas, Canadá, Estados Unidos, Honduras, Malta, México, Reino Unido ## Funciones - Acceso móvil - Citas recurrentes - Conforme con HIPAA - Creación de informes y estadísticas - Cuidados geriátricos - Facturación - Gestión de calendarios - Gestión de citas - Gestión de clientes - Gestión de empleados - Gestión de evaluaciones - Gestión de expedientes de pacientes - Gestión de la conformidad - Gestión de planes de cuidado - Gestión de reclamaciones - Para cuidado a largo plazo - Portal de autoservicio - Programación - Recordatorios - Third-Party Integrations - Varias ubicaciones ## Integraciones (en total: 22) - ApplicantStack - Apploi - CardConnect - CareAcademy - Caribou Rewards - ClearStar - Google Maps - HCP Reputation Management - HCP Training - Hireology - Home Care Pulse | Experience Management - Keap - PLACED - Paylocity - QuickBooks Online … y 7 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica ## Categoría - [Software para atención médica domiciliaria](https://www.capterra.mx/directory/10036/home-health-care/software) ## Categorías relacionadas - [Software para atención médica domiciliaria](https://www.capterra.mx/directory/10036/home-health-care/software) - [Software para cuidados en el hogar](https://www.capterra.mx/directory/30812/home-care/software) - [Software para programación de citas médicas](https://www.capterra.mx/directory/30027/medical-scheduling/software) - [Software para cuidados de larga duración](https://www.capterra.mx/directory/30109/long-term-care/software) ## Alternativas 1. [Carecenta](https://www.capterra.mx/software/140368/carecenta) — 4.5/5 (64 reviews) 2. [AlayaCare](https://www.capterra.mx/software/147424/alayacare) — 4.1/5 (188 reviews) 3. [WellSky Personal Care](https://www.capterra.mx/software/126968/non-medical-private-pay-system) — 4.4/5 (271 reviews) 4. [Caretime](https://www.capterra.mx/software/129445/caretime) — 4.0/5 (55 reviews) 5. [Therap](https://www.capterra.mx/software/124101/therap) — 4.7/5 (77 reviews) ## Opiniones ### "Best option to run my office\!" — 5.0/5 > **Pamela** | *29 de agosto de 2018* | Hospital y atención sanitaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Easy to use across all platforms. Allows staff, clients and providers to keep updated about any schedule change. New features of the calendar are great\! it is easy to use and very fast to update and change providers and scheduled hours. > > **Puntos en contra**: Cannot move a calendar schedule in mobile platform from one date to another. The AVD that has to be filled by the providers everyday could be improved to be more friendly with mobile platforms. Can't use the SMS notifications with Mexican numbers. The Daylight Saving is not the same in all countries, and can't be configured differently. > > I would like to have the options to update many calendar start and end hours because sometimes schedules change and I have to do it 1 by 1. I would like to be able to make queries and download reports that can be imported to my specific accounting system (Mexico). ----- ### "Highly Recommend AxisCare for Home Healthcare Agencies" — 5.0/5 > **Rich** | *9 de agosto de 2022* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It is obvious when you first join AxisCare that their onboarding and training teams have designed well-thought-out content and continue to develop knowledge bases and support via ZenDesk. They listen to us when we make enhancement requests and their customer support and speedy follow up are outstanding. > > **Puntos en contra**: There are two primary opportunities for improvement and they both revolved around the applicant tracking software system and database transfer of completed application forms directly into AxisCare. Our state requires over 30 specific forms in the application process. This requires us to be able to upload over 30 specific images and PDFs and the AxisCare System currently requires us to upload each one separately, which is extremely tedious and a large dedication of time for each applicant. We have yet to hear back from the development team on when this is going to address. I have to imagine that this is a must-have for every HR Department of each of their clients and this seems to me to be such a basic development request. Secondly, our current Caregiver Applicant Process is facilitated by Apploi (third-party) and Apploi's Third-Party vendor, HelloWorks. We currently capture all 30 forms via data entry from primary caregivers' mobile phones and this data is stored on the servers of Apploi, but there is no current data map that updates all of the data from HelloWorks to AxisCare. This is a significant data mapping disconnect, as we have to update hundreds of data fields in AxisCare for each caregiver applicant. There has to be a better solution for each of their clients than being told that this is not possible. > > Overall, the folks at AxisCare have done an outstanding job of continually developing the AxisCare System and they are excellent at updating us and continuing to update their knowledge base and training support. I highly recommend them to anyone looking for a good solution for their home healthcare business. ----- ### "So far okay, but still learning" — 4.0/5 > **Cressida** | *27 de agosto de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: We like how we can hold lots of information on clients, caregivers and applicants. How you can jump from client to caregivers. > > **Puntos en contra**: We are still finding little glitches, with visit times that end and start at the same time, if a CG has accepted a broadcast. Creating forms and tying to figure out why it isn't fillable by email. Thought we had the signature fixed, but no the CG can sign both parts, even when it says OFFICE STAFF. > > Support staff are excellent, learning the system was good, some could be a little simpler to navigate, but then some tools are very useful. ----- ### "Working with options" — 5.0/5 > **Niccole** | *20 de marzo de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: AxisCare houses all the information in one place with many options to use and share it. Our staff and caregivers all have access to the same information. > > **Puntos en contra**: The constant refreshing when the system is idle. I would like to be able to turn that feature off. It messes up when we are uploading information. > > System works well and has lots of options that we will be exploring. Sitting in on the trainings was very good to see what is new. ----- ### "the cutomer support and billing is terrible" — 2.0/5 > **Usuario verificado** | *7 de noviembre de 2019* | Hospital y atención sanitaria | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The prodcut itself is not bad for the money but the service is terrible > > **Puntos en contra**: The prodcut itself is not bad but they way the tickets are not handled, there is no trail t follow up. the forms dont work properly and they change our setting and funtions with out telling us causing issues for us and causing us to lose money. When we call and ask for a supervisor they will do everything to keep you from letting anyone know. I also have concerns about the billing and how its handled. They bill when they want to, no set dates and rep. is always off with sick kids and then has the nerve to put warnings that we have not paid and not take off after we pay and refuse to help our staff because we had a past balance and had payments scheduled and prmised to pay as soon as the benk allowed. Really concered about the direction that this company is going with the poor service and lack of polocies except making rules up as they go. Also the customer service reps are very rude and really dont want to hear what we say but just get us off the phone as soon as possible. > > We feel for the price this could be a great product but the way the service is being handled has our company very concerned and we actually are looking for other products to replace this company. ----- Página: 1 de 30\ Siguiente: [Página siguiente](https://www.capterra.mx/software/135068/non-medical-homecare-scheduling?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/135068/non-medical-homecare-scheduling) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados