AxisCare

AxisCare

Por AxisCare Software

¿Quién usa AxisCare?

Se atiende al mercado de cuidados en el hogar no médico y privado, incluidas las agencias que cobran a Medicaid. Los clientes de AxisCare mejoran el flujo de trabajo, simplifican la facturación y la nómina de pago y tienen grandes capacidades para la creación de informes.

¿Qué es AxisCare?

Diseñado para agencias de servicio privado y Medicaid, el sistema basado en la web de AxisCare es la solución más personalizable del mercado. No hay dos agencias iguales, entonces ¿por qué cambiar tu procedimiento para acomodar un software rígido? Con una programación completa, una aplicación móvil GPS, facturación automática, integraciones de facturación/nómina, formularios personalizados y creación de informes, AxisCare es el software de programación más flexible y fácil de usar en el sector de los cuidados en el hogar.

Información sobre AxisCare

AxisCare Software

http://axiscare.com/

Fundada en 2011

Resumen de precios de AxisCare

AxisCare no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de AxisCare está disponible a partir de USD 99.00/mes.

Precio inicial

USD 99.00/mes

Versión gratuita

No

Prueba gratis

Implementación

En la nube, SaaS, web

Móvil: nativo de iOS

Móvil: nativo de Android

Formación

En persona

En vivo en línea

Seminarios web

Documentación

Asistencia

Horas laborables

En línea

Funciones de AxisCare

Software para atención médica domiciliaria
Acceso móvil
Facturación
Firma electrónica
Gestión de expedientes de pacientes
Gestión de la conformidad
Gestión de nóminas
Gestión de planes de cuidado
Gestión de reclamaciones
Programación
Seguimiento del tiempo por cliente
Comunicación sobre el terreno
Facturación
Gestión de clientes
Gestión de cuidadores
Gestión de nóminas
Gestión de planes de cuidado
Gestión de seguros
Programación
Verificación de visitas

Opiniones de AxisCare

Mostrando 5 de 502 opiniones

En general
4.7/5
Facilidad de uso
4.5/5
Atención al cliente
4.5/5
Funcionalidades
4.3/5
Relación calidad-precio
4.5/5
Usuario verificado
Social Worker
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    Sin valoración
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 9/9/2019

"Makes Scheduling a Breeze"

Comentarios: AxisCare makes home care business a breeze. From scheduling to plan of care updates to billing everything is seamless.

Puntos a favor: AxisCare is wonderful all around, but what I like most about it is the ease of scheduling clients. I am able to schedule sessions, change/cancel sessions, add in notes for those scheduled visits and so forth. AxisCare also allows users to easily set up and alter clients plans of care, alerts on birthdays, shows gaps in scheduling for clients and so forth. I have used many different types of software designed for home care agencies and AxisCare is one of the easiest ones to learn in my opinion. The customer service is also phenomenal.

Contras: AxisCare occasionally runs slowly, but those days are few and far in between. Other than that there are no cons for me.

  • Fuente de la reseña 
  • Publicado el 9/9/2019
Page C.
Owner
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 27/5/2020

"AxisCare is BY FAR the very BEST VALUE, it is the MOST VERSATILE, and BEST CUSTOMER SERVICE SOFTWARE"

Comentarios: I could not be happier! I love this software, and my team members in all three offices do as well. New team members have been able to learn this system incredibly fast. I can't imagine us ever using anything else!

Puntos a favor: I love that it meets our needs in every way. It is easy to use. It is cloud based so it's function both inside and outside of the office. It's versatile and easy to customize. It's a great value. The customer service is off the charts incredible. I can't say enough good about it!

Contras: I want more reports... that's about it. They are continually surprising us as they adapt and grow, making it better and better all the time!

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 27/5/2020
Usuario verificado
OWNER
Hospital y atención sanitaria, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    2/5
  • Facilidad de uso
    3/5
  • Características y funcionalidades
    3/5
  • Asistencia técnica
    1/5
  • Relación calidad-precio
    3/5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 7/11/2019

"the cutomer support and billing is terrible"

Comentarios: We feel for the price this could be a great product but the way the service is being handled has our company very concerned and we actually are looking for other products to replace this company.

Puntos a favor: The prodcut itself is not bad for the money but the service is terrible

Contras: The prodcut itself is not bad but they way the tickets are not handled, there is no trail t follow up. the forms dont work properly and they change our setting and funtions with out telling us causing issues for us and causing us to lose money. When we call and ask for a supervisor they will do everything to keep you from letting anyone know. I also have concerns about the billing and how its handled. They bill when they want to, no set dates and rep. is always off with sick kids and then has the nerve to put warnings that we have not paid and not take off after we pay and refuse to help our staff because we had a past balance and had payments scheduled and prmised to pay as soon as the benk allowed. Really concered about the direction that this company is going with the poor service and lack of polocies except making rules up as they go. Also the customer service reps are very rude and really dont want to hear what we say but just get us off the phone as soon as possible.

Respuesta de proveedores

por AxisCare Software el 13/11/2019

Thank you for your review. I'm sorry to hear about your negative experience. We're normally known in the industry for our exceptional customer service, and we regret that we have not met your expectations. We always endeavor to answer calls and emails as they come in, and if we miss a call during normal business hours due to a high volume of calls, we try to return any voicemails left as quickly as possible.

Our Tech Help Desk personnel are trained to escalate any calls which request a supervisor to our Customer Support Director or escalate it further, as needed. If you have any issues with the tone of a call or email interaction you have had, please let us know immediately and we will be happy to look into it, address it, and resolve the issue thoroughly and quickly.

We are sorry to hear you have had a difficult experience with our billing policies. If you'd like to discuss this further, please call 800-528-6201 and ask for me, Micah Key, Director of Client Experience.

  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 7/11/2019
Eileen H.
Owner / DIrector of Client Services
Salud, bienestar y deporte, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 14/5/2020

"Long Term User-Very Satisfied"

Comentarios: Overall they are great about adding new features, quick to respond to issues- although we are in different time zone so i have found that sometimes they are responding after we have closed for the day.

Puntos a favor: It is an intuitive product - easy to teach and use. Love the Call log feature as I can check on what's going on in the office when I am not there.

Contras: Creating new forms is not as user friendly. Would like the ability to add or subtract from existing forms they create and have the ability to have a feature which enables us to send forms remotely like a DocuSign product

  • Fuente de la reseña 
  • Publicado el 14/5/2020
Matthew C.
Executive Director
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 21/8/2018

"Fantastic Home Care Software! Scheduling Genius!!!"

Comentarios: AxisCare was easy for our agency to get started with and has been the best, safe, secure, and customizable solution we have seen. It has allowed our management, caregivers and our client families to all stay on the same page. AxisCare software helps add a modern professional edge to our Home Care agency.

Puntos a favor: The scheduling features and functions are outstanding. For such an incredibly powerful software soulution, AxisCare is extremely intuitive and user friendly. We can have new scheduling managers up to speed in a short amount of time. The dashboard overviews allows management to track just about every detail you could possibly imagine or want.
The app, which is both Apple & Android compatible, is wonderful. It allows caregivers to clock in and out using a single tap. As an agency we can be confident that our caregivers are on site and ready to perform their duties (clients homes are geofenced, so they can only clock in at the house). The app works on both new and really old phones - a huge plus! The app also shows all the ADL’s which are tapped to indicate completion and the caregivers add their care notes directly into the app, which can then be verified online. We have so many caregivers comment how easy this system is compared to other agencies they have worked with.

Contras: Since we have been using AxisCare, there are continued improvements that have been added. Most I wouldn’t have thought of, but really appreciate them once they are released. By keeping on top of things and making upgrades, there are no cons we can report.

  • Fuente de la reseña 
  • Fuente: SoftwareAdvice
  • Publicado el 21/8/2018