AxisCare

¿Quién usa AxisCare?

Se atiende al mercado de cuidados en el hogar no médico y privado, incluidas las agencias que cobran a Medicaid. Los clientes de AxisCare mejoran el flujo de trabajo, simplifican la facturación y la nómina de pago y tienen grandes capacidades para la creación de informes.

¿Qué es AxisCare?

Diseñado para agencias de servicio privado y Medicaid, el sistema basado en la web de AxisCare es la solución más personalizable del mercado. No hay dos agencias iguales, entonces ¿por qué cambiar tu procedimiento para acomodar un software rígido? Con una programación completa, una aplicación móvil GPS, facturación automática, integraciones de facturación/nómina, formularios personalizados y creación de informes, AxisCare es el software de programación más flexible y fácil de usar en el sector de los cuidados en el hogar.

Información sobre AxisCare

AxisCare Software

http://axiscare.com/

Fundada en 2011

Resumen de precios de AxisCare

AxisCare no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de AxisCare está disponible a partir de USD 200.00/mes.

Vídeo de AxisCare
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Precio inicial

USD 200.00/mes

Versión gratuita

No

Prueba gratis

Implementación

En la nube, SaaS, web

Móvil: nativo de iOS

Móvil: nativo de Android

Formación

En persona

En vivo en línea

Seminarios web

Documentación

Asistencia

En horario ininterrumpido (atiende un representante)

Horas laborables

En línea

Funciones de AxisCare

  • Acceso móvil
  • Facturación
  • Firma electrónica
  • Gestión de expedientes de pacientes
  • Gestión de la conformidad
  • Gestión de nóminas
  • Gestión de planes de cuidado
  • Gestión de reclamaciones
  • Programación
  • Seguimiento del tiempo por cliente

Lista completa de Software para atención médica domiciliaria

  • Acceso móvil
  • Caregiver Scheduling
  • Facturación
  • Gestión de clientes
  • Gestión de nóminas
  • Gestión de planes de cuidado
  • Gestión de seguros

Lista completa de Software para cuidados en el hogar

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Opiniones de AxisCare

Read all reviews

Overall rating

4.7/5

Average score

Facilidad de uso 4.5
Atención al cliente 4.5
Funcionalidades 4.3
Relación calidad-precio 4.5

Review software

Share your experiences with other software buyers.

¡Escribe una reseña!
Usuario verificado
Social Worker
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: Más de un año
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    Sin valoración
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 9/9/2019

"Makes Scheduling a Breeze"

Comentarios: AxisCare makes home care business a breeze. From scheduling to plan of care updates to billing everything is seamless.

Puntos a favor: AxisCare is wonderful all around, but what I like most about it is the ease of scheduling clients. I am able to schedule sessions, change/cancel sessions, add in notes for those scheduled visits and so forth. AxisCare also allows users to easily set up and alter clients plans of care, alerts on birthdays, shows gaps in scheduling for clients and so forth. I have used many different types of software designed for home care agencies and AxisCare is one of the easiest ones to learn in my opinion. The customer service is also phenomenal.

Contras: AxisCare occasionally runs slowly, but those days are few and far in between. Other than that there are no cons for me.

  • Fuente de la reseña 
  • Publicado el 9/9/2019
Katrina B.
Regional Manager
Hospital y atención sanitaria, 501-1000 empleados
Ha utilizado el software durante: Más de un año
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 21/10/2020

"AxisCare: A company that exceeds the common standards of customer service"

Comentarios: Integration was seamless. My branch was the pilot branch for Family Resource Home Care. [SENSITIVE CONTENT HIDDEN] made the trip here personally (Moscow, Idaho- Spokane, WA) to assist with our go live. [SENSITIVE CONTENT HIDDEN] are professional, knowledgeable and extremely friendly. I would highly recommend AxisCare not only for it's features, but also because the team behind Axis Care is exceptional.

Puntos a favor: AxisCare offers a user friendly interface and at the same time enables users to do a deeper dive with a range of comprehensive reports.

Contras: As we find features we may want to add or that could be useful, AxisCare works with us on adding enhancements. The cons are only that it takes time to get several features up and running.

  • Fuente de la reseña 
  • Publicado el 21/10/2020
Usuario verificado
OWNER
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    2 /5
  • Facilidad de uso
    3 /5
  • Características y funcionalidades
    3 /5
  • Asistencia técnica
    1 /5
  • Relación calidad-precio
    3 /5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 7/11/2019

"the cutomer support and billing is terrible"

Comentarios: We feel for the price this could be a great product but the way the service is being handled has our company very concerned and we actually are looking for other products to replace this company.

Puntos a favor: The prodcut itself is not bad for the money but the service is terrible

Contras: The prodcut itself is not bad but they way the tickets are not handled, there is no trail t follow up. the forms dont work properly and they change our setting and funtions with out telling us causing issues for us and causing us to lose money. When we call and ask for a supervisor they will do everything to keep you from letting anyone know. I also have concerns about the billing and how its handled. They bill when they want to, no set dates and rep. is always off with sick kids and then has the nerve to put warnings that we have not paid and not take off after we pay and refuse to help our staff because we had a past balance and had payments scheduled and prmised to pay as soon as the benk allowed. Really concered about the direction that this company is going with the poor service and lack of polocies except making rules up as they go. Also the customer service reps are very rude and really dont want to hear what we say but just get us off the phone as soon as possible.

Respuesta de proveedores

por AxisCare Software el 13/11/2019

Thank you for your review. I'm sorry to hear about your negative experience. We're normally known in the industry for our exceptional customer service, and we regret that we have not met your expectations. We always endeavor to answer calls and emails as they come in, and if we miss a call during normal business hours due to a high volume of calls, we try to return any voicemails left as quickly as possible.

Our Tech Help Desk personnel are trained to escalate any calls which request a supervisor to our Customer Support Director or escalate it further, as needed. If you have any issues with the tone of a call or email interaction you have had, please let us know immediately and we will be happy to look into it, address it, and resolve the issue thoroughly and quickly.

We are sorry to hear you have had a difficult experience with our billing policies. If you'd like to discuss this further, please call 800-528-6201 and ask for me, Micah Key, Director of Client Experience.

  • Fuente de la reseña 
  • Fuente: GetApp
  • Publicado el 7/11/2019
Hannah H.
Scheduling Manager
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    3 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 20/10/2020

"Very good software system so fast paced work environment"

Comentarios: AxisCare has been great. We switched from another software in Dec 2019 and so far I do not have any complaints. This has been a drastic improvement from our previous software.

Puntos a favor: AxisCare is so easy to use and my click time has decreased dramatically since switching to this software system. I love they have a caregiver app and how user friendly scheduling is. It makes my life as a scheduling manager much easier!

Contras: I do wish there was a way for caregivers to confirm the shifts on their schedule so you know they are checking their schedules and there are no conflicts.

  • Fuente de la reseña 
  • Publicado el 20/10/2020
Tim C.
Co Founder
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 21/10/2020

"If you want great software with great customer service, choose AxisCare"

Comentarios: It's been great. I have a team who I trained on it but now entrust the AxisCare support team to answer all their questions.

Puntos a favor: This is difficult to say because the software does so much. I moved from a competitor of theirs and I'd say the mobile app ease of use for Caregivers was the top reason.

Contras: We have different billing scenario needs but the support team ended up solving the problem with a custom solution. They will be working hard on the CRM module which needs work but is not why most people use AxisCare.

  • Fuente de la reseña 
  • Publicado el 21/10/2020