--- description: ¿Qué es y para qué sirve Accelo? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Accelo? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Sistema CRM](/directory/2/customer-relationship-management/software) > [Accelo](/software/135686/accelo) # Accelo Canonical: https://www.capterra.mx/software/135686/accelo Página: 1 de 8\ Siguiente: [Página siguiente](https://www.capterra.mx/software/135686/accelo?page=2) > Accelo, la solución de ventas más inteligente, se sincroniza automáticamente con tu bandeja de entrada, calendario y teléfono para que puedas concentrarte en hacer el trabajo que amas. > > Veredicto: 178 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Accelo? Cualquier organización de servicios profesionales que atiende a clientes. La plataforma está diseñada para agilizar todos los procesos de atención al cliente en un solo lugar, administrando tanto el personal como el trabajo. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 178 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Accelo - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2011 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Canadá, Dinamarca, Estados Unidos, Finlandia, Groenlandia, Irlanda, Islandia, Islas Feroe, Islas Vírgenes de EE. UU., Islas Åland, Nueva Zelanda, Reino Unido, Suecia ## Funciones - Base de datos de contactos - Búsqueda/filtro - Comentarios/notas - Contabilidad - Contactos compartidos - Control de procesos de aprobación - Control/Acceso remoto - Creación de informes financieros - Creación de informes y estadísticas - Creación de informes/análisis - Cálculo de impuestos - Facturación - Facturas personalizables - Generación de clientes potenciales - Generación de propuestas - Gestión de bandeja de entrada - Gestión de capacidades - Gestión de clientes potenciales - Gestión de comisiones - Gestión de control de horas - Gestión de empleados - Gestión de facturas - Gestión de flujos de trabajo - Gestión de incidentes - Gestión de proyectos - Gestión de tickets de soporte - Gestión del pipeline - Herramientas de colaboración - Informes de ventas - Métricas de rendimiento - Para propiedades inmobiliarias - Planificación de proyectos - Planificación y programación de proyectos - Presupuestos y estimaciones - Procesamiento de facturas - Procesamiento de pagos - Programación de recursos - Real-Time Updates - Seguimiento de estado - Seguimiento de gastos - Seguimiento de horas de proyecto - Seguimiento de interacciones - Seguimiento del avance - Seguimiento del proyecto - Seguimiento del tiempo - Sub-Task Management - Tablero kanban - Task Editing - Varias divisas - Varios proyectos … y 61 características más ## Integraciones (en total: 38) - Azure DevOps - Azure DevOps Server - BambooHR - ConnectWise Cybersecurity Management - Expensify - GitLab - Google Analytics 360 - Google Calendar - Google Workspace - HiBob - HubSpot CRM - Ignition - Jira - Kaseya VSA - Microsoft 365 … y 23 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Sistema CRM](https://www.capterra.mx/directory/2/customer-relationship-management/software) ## Categorías relacionadas - [Sistema CRM](https://www.capterra.mx/directory/2/customer-relationship-management/software) - [Programas de automatización de servicios profesionales](https://www.capterra.mx/directory/16/professional-services-automation/software) - [Software de gestión de proyectos](https://www.capterra.mx/directory/30002/project-management/software) - [Herramientas de gestión de tareas](https://www.capterra.mx/directory/10030/task-management/software) - [Herramientas para controlar tiempo y gastos](https://www.capterra.mx/directory/30080/time-and-expense/software) ## Alternativas 1. [monday AI Work Platform](https://www.capterra.mx/software/147657/monday-com) — 4.6/5 (6134 reviews) 2. [Asana](https://www.capterra.mx/software/120550/asana-pm) — 4.5/5 (13779 reviews) 3. [Jira](https://www.capterra.mx/software/19319/jira) — 4.4/5 (15781 reviews) 4. [Trello](https://www.capterra.mx/software/1010321/trello) — 4.5/5 (23647 reviews) 5. [Clockify](https://www.capterra.mx/software/169607/clockify) — 4.8/5 (9276 reviews) ## Opiniones ### "Helps me stay on top of things and simplify my workload" — 4.0/5 > **Jessica** | *29 de mayo de 2022* | Software informático | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: One of the nicest features is the ability to attach email threads to specific clients or projects inside a company. In our previous program, we had to duplicate task lists and pray we didn't mess anything up by not being able to create project templates. > > **Puntos en contra**: To have a good overview of the billing dashboard, you presently have to rely on the usage of filters, which isn't enough. At a glance, I'd want to know if an invoice has been delivered, received, and paid. The mobile app comes in second, but it falls well short of the online version in terms of functionality and is in desperate need of some love and care. > > Accelo helps me keep track of existing projects and give assignments to the right people. What I like most about it is how easy it is to see what the current status is at any given time. Having access to our company's email is a benefit to us as well, since we use the email integration. ----- ### "All in one machine\!" — 4.0/5 > **Harry** | *7 de noviembre de 2025* | Marketing y publicidad | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Accelo has become one of the integral cogs in our team. We all use it daily and it helps to power projects and information seamlessly while remaining secure. > > **Puntos en contra**: The user interface isn't necessarily as 'fancy' as some of it's competitors. But you can't fault it's functionality and that outweighs the cons for me. > > Easy to use, and a really powerful tool to manage more than just projects and time tracking. It's an 'all in one' kind of tool to prevent you needing more. ----- ### "Accelo is packed with features and customizations, but still falls short" — 3.0/5 > **Keyana** | *25 de abril de 2018* | Internet | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The UI is actually not so bad; it's bright and modern, and menu options are well-placed. (That is, most items are located exactly where you'd think they should be.) This is extremely helpful when building complex projects within the platform. Even novices are comfortable using Accelo after about a week, in most cases. > > **Puntos en contra**: The sync with QuickBooks Online is awesome in theory, as my company requires that connection for invoices that are attached to projects within Accelo. However, that sync tends to break more often than it should. This is typically an issue when modifying ledger items and our chart of accounts in QuickBooks Online... Which, we HAVE to make the changes in QBO first, rather than the other way around. As a company with MANY products and services offerings that are updated around the beginning of every year, this is generally a nightmare. ----- ### "Accelo is the perfect tool for our projects" — 4.0/5 > **Denise** | *17 de julio de 2022* | Marketing y publicidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I appreciate how flexible it is, since we are able to make changes to things like invoicing, branding, reports, and marketing campaign templates. It offers a full invoicing section where we can make our own invoices and modify existing ones, as well as invoice online and connect to Xero. The Gantt chart allows us to see the status of each work and the amount of time it takes in real time, and it makes it easy to create, assign, and track tasks for team members. > > **Puntos en contra**: All of the software's modules have received glowing recommendations from the many departments that have used them. This is because the software is user-friendly and straightforward, easily adjusting to the specific requirements of each business and each project. > > Accelo is used to manage the whole project lifecycle, from creating tasks and allocating them to team members to tracking time and expenses. This program is great since it allows us to organize all of our customer information in one place, including notes, invoices, payments, and open tasks. When used together with other applications, such as Xero, Salesforce's sales cloud, PayPal, MailChimp, and social media platforms, it allows for optimal project growth. ----- ### "Opitimized and Automated our Workflow" — 5.0/5 > **James** | *11 de septiembre de 2020* | Recursos Humanos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We switched to Accelo after using other inferior products for 18 years. We have been pleased with the front-to-back automation that is now seamlessly running critical portions of our business. With Accelo, we have been able to place several business functions on one platform, where before, we had to use several products to accomplish the same thing - with little or no automation. We are now more automated and productive. Our team loves the product\! With the current COVID pandemic, we have found ourselves having to do more with less. To meet these new challenges, we are taking full advantage of Accelo's Expert Services Program and have partnered with an Accelo Implementation Manager. The benefits to our team and bottom-line were immediate. When this crisis is over, we will recover quicker and grow our business with more confidence using the software. > > **Puntos en contra**: We love the software. As others have stated, we wish that we had been using it years ago. > > Automated our business process from sale, to project, to billing. All of our team can interface and contribute seamlessly at any stage of the project. The price point is perfect and the Accelo support has been amazing. ----- Página: 1 de 8\ Siguiente: [Página siguiente](https://www.capterra.mx/software/135686/accelo?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/135686/accelo) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados