--- description: ¿Qué es y para qué sirve ComplianceQuest? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es ComplianceQuest? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Programas para control de calidad](/directory/30099/quality-management/software) > [ComplianceQuest](/software/136111/compliancequest) # ComplianceQuest Canonical: https://www.capterra.mx/software/136111/compliancequest Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.mx/software/136111/compliancequest?page=2) > EQMS 100 % basado en la nube e incorporado en Force.com; el conjunto de soluciones de CQ agiliza la gestión de calidad, cumplimiento, contenido y colaboración. > > Veredicto: 112 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ComplianceQuest? Los clientes varían desde clientes de fabricación muy regulados, como los del sector de ciencias biológicas, y comidas y bebidas, hasta sectores manufactureros generales y especializados, como el sector automotriz, aeroespacial y defensa, petróleo y gas, alta tecnología y bienes de consumo envasados (CPG \[consumer packaged goods\]). ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 112 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ComplianceQuest - **Constitución**: 2013 ## Contexto comercial - **Precio inicial**: USD 30.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, danés, español, finés, francés, hebreo, húngaro, indonesio, inglés, irlandés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, tailandés, turco, ucraniano, árabe - **Países disponibles**: Alemania, Arabia Saudita, Australia, Austria, Baréin, Brasil, Bélgica, Canadá, Catar, China, Corea del Sur, Costa Rica, Dinamarca, Emiratos Árabes Unidos, Estados Unidos, Finlandia, India, Irlanda, Israel, Italia y 17 más ## Funciones - Acciones preventivas y correctivas (CAPA) - Alertas y notificaciones - Alerts/Escalation - Análisis de causa raíz - Codificación y control de documentos - Control de calidad - Control de versiones - Creación de informes de incidentes - Creación de informes y estadísticas - Creación de informes/análisis - Gestión de auditorías - Gestión de comentarios - Gestión de documentos - Gestión de equipos - Gestión de incidentes - Gestión de inspecciones - Gestión de la calidad - Gestión de la conformidad - Gestión de la formación - Gestión de proveedores - Gestión de proyectos - Gestión de quejas - Gestión de requisitos - Gestión de riesgos - Gestión de tareas - Gestión del cambio - Gestión del ciclo de vida - Gestión del diseño - Gestión del mantenimiento - Herramientas de colaboración - Mantenimiento de registros OSHA - Nomenclaturas - Priorización - Seguimiento de disconformidades - Seguimiento de problemas ## Integraciones (en total: 10) - 1CRM - Accounting ASAP - NetSuite - Oracle CRM On Demand - Professional Services Cloud - Rootstock Manufacturing ERP - SAP Customer Experience - Salesforce Platform - Salesforce Sales Cloud - Salesforce Service Cloud ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Programas para control de calidad](https://www.capterra.mx/directory/30099/quality-management/software) ## Categorías relacionadas - [Programas para control de calidad](https://www.capterra.mx/directory/30099/quality-management/software) - [Software de gestión de quejas](https://www.capterra.mx/directory/30674/complaint-management/software) - [Software de gestión de EHS](https://www.capterra.mx/directory/10015/ehs-management/software) - [Sistemas de gestión de seguridad y salud en el trabajo](https://www.capterra.mx/directory/31299/safety-management/software) - [Software para control de documentos](https://www.capterra.mx/directory/31197/document-control/software) ## Alternativas 1. [QT9 QMS](https://www.capterra.mx/software/97557/qt9-quality-management) — 4.8/5 (118 reviews) 2. [MasterControl Quality Excellence](https://www.capterra.mx/software/148577/mastercontrol) — 4.5/5 (534 reviews) 3. [KAWAK](https://www.capterra.mx/software/211071/kawak) — 4.6/5 (331 reviews) 4. [Isolocity](https://www.capterra.mx/software/148633/isolocity) — 4.6/5 (63 reviews) 5. [Ideagen Quality Management](https://www.capterra.mx/software/155354/Ideagen-Quality-Management) — 4.5/5 (178 reviews) ## Opiniones ### "CQ : our QMS best friend" — 5.0/5 > **Andrea** | *13 de septiembre de 2023* | Dispositivos médicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I have been using CQ for +2 years. Since the first time that I started using it, I loved how easily you can understand performing all your transactions. In addition, it allows you to migrate different physical documents or records into the platform without losing any traceability. A highlight for us was electronic signatures 21 CFR compliant.Through this software, we accomplish on of our goals of having a 100% electronic QMS, Can't wait for the latest revision to include as part of this effort, the digital SOPs as a way to release or revise new docs. > > **Puntos en contra**: Probably the way the permissions sets works. The software in general is very user friendly. Nevertheless, this aspect can be improved regarding the details associated with the permissions sets to understand the impact on your transactions. > > In general, great support and platform to structure your QMS ----- ### "CQ Document Control, CAPA, and Audits" — 4.0/5 > **Elizabeth** | *17 de diciembre de 2024* | Biotecnología | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: 21 CFR Part 11 compliance built-in is extremely useful, especially for document approvals and training. Workflows can be customized, and we have integrated our existing objects with CQ. > > **Puntos en contra**: Audit trails are sometimes difficult to discern, as the user, time, and field are available, but not always the original and changed content. > > Overall, far superior to a paper-based QMS. ----- ### "Compliance Quest - Pros and Cons" — 3.0/5 > **Steve** | *19 de diciembre de 2024* | Construcción | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: It is built on Salesforce which is highly customizable. > > **Puntos en contra**: They have to include your customizations in their package for updates. > > We are working through implementation still. Their product is ideally built for a standard process which we do not fit. It is customizable, but there is some complexity there. ----- ### "ComplianceQuest eQMS+ EH\&S" — 5.0/5 > **Johnny** | *14 de agosto de 2024* | Maquinaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The solution is well thought out and feature rich. > > **Puntos en contra**: We have not experienced any issues with ComplianceQuest. > > Excellent experience with the entire ComplianceQuest Team. Sales, Training, and Technical Resources are outstanding. ----- ### "Great Overall Quality system" — 5.0/5 > **Laura** | *1 de noviembre de 2023* | Dispositivos médicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The CQ quality system is a full suite of products used for tracking all quality objects. I use Training, Complaints, NCs, CAPAs and Equipment module. With CQ being built on Salesforce, from the beginning we had much better visibility to our data for users and managers alike, creating dozens of dashboards utilizing SF power, from every module, literally at the click of some buttons and drag and drop functionality. This is light years ahead of our last eQMS, and one of the major selling points for us to move to CQ. Our users are able to easily train in CQ and managers can see their employee's metrics for training easily. The equipment module is simple and clean to use and we have taken advantage of the calibration and equipment event schedules to track those tasks. Our NC users have a CAPA request type to easily recommend what needs to become a CAPA, and when escalated a workflow creates that CAPA record for us, bringing over data already entered on the NC. We also did the same with SF Cases, bringing over relevant data to Complaints at the click of a button. This has reduced creation of these types of records so users have more time to investigate the issue, then they have to spend documenting it. CAPA/SCAR records are easy to create, investigate and recommend plans and actions, and follow up with VOE at the appropriate time. > > **Puntos en contra**: As with all systems, CQ has some things to improve, as far as giving the users direction on the next action to take, making the workflow easier to track and understand from a coordinators view. Version 13 that just came out, will address some of those issues our users and coordinators still find a little frustrating. > > The CQ team has been great to work with. Over all they are responsive and follow up with questions readily. I have seen that tech support and development teams were slow at first, but are coming up to speed now as the company scales. Overall a great quality system that we are happy we chose. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.mx/software/136111/compliancequest?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/136111/compliancequest) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados