ServiceBox

ServiceBox

4.5 / 5 62 reseñas

¿Quién utiliza este software?

ServiceBox is designed for Service Companies specifically. We spent months in the trenches, testing and experimenting with service companies to make the software work specifically for your needs.


Valoración media

62 reseñas
  • 4.5 / 5
    En general
  • 4 / 5
    Facilidad de uso
  • 4.5 / 5
    Atención al cliente
  • 4 / 5
    Características
  • 4.5 / 5
    Relación calidad-precio

Detalles del producto

  • Versión gratuita
    No
  • Implementación
    En la nube, SaaS, web
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación
    En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia
    Horas laborables
    En línea

Datos del proveedor

  • Jobbox Software
  • http://www.jobboxsoft.com
  • Fundada en 2011

Información sobre este software

ServiceBox is the solution for Work Orders as they lead flawlessly into job assignment, scheduling and more. Recurring Orders allow you to manage preventive maintenance, scheduling and repeating. Onsite check-ins make time tracking easy and usable for invoicing and timesheets. The workflow is seamless and your company can manage its entire operations.
Credit card payments on site and integration with Quickbooks and Sage 50 (Canada) managing your operations has never been easier.


Funciones de ServiceBox

  • Billing & Invoicing
  • Control de inventario
  • Customer Database
  • Dispatch Management
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Contract Management
  • Control de inventario
  • Customer Database
  • Gestión de centros de atención telefónica
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Control de inventario
  • Customer Database
  • Dispatch Management
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Firma electrónica
  • Gestión de inventario
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Contract Management
  • Control de inventario
  • Customer Database
  • Dispatch Management
  • Job Management
  • Preventive Maintenance
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Task Management
  • Billing & Invoicing
  • Calibration Management
  • Control de inventario
  • Dispatch Management
  • Key & Lock Management
  • Mobile Access
  • Planning Calendar
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Seguimiento de activos
  • Service History Tracking
  • Technician Management
  • Work Order Management

Últimas reseñas disponibles sobre ServiceBox

Traducción realizada automáticamente. Mostrar la reseña original

User friendly and they were able to customize it to our needs

4/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidad
4 / 5
Asistencia al cliente
4 / 5
Relación calidad-precio

Comentarios: Here are some reviews from our employees who use Service Box everyday; -Haven't had any issues. -Sb is easy to use, however, I think it would be easier if we had more search options. For example, I would like to search for WOs that have attachments, Also, even being on a desktop computer, I feel that its slow at times, it only crashes every now and again but that may not be services box as opposed to the internet crashing. Lastly, for the purposes of deleting unused WOs, it would be nice if I could check multiple ones before deleting them as opposed to deleting them one by one, it would save some time. Overall, I don¿t think the program is bad, it just needs some adjustments. -I enjoy using SB, it's always been really easy & convenient to use for me. More helpful for me to describe any issues on a WO than writing it on a bench sheet. -It¿s easy to use. No problems at all -Always glitchy on phone app , very user friendly via computer/laptop - I feel pretty good with service box except where sometimes it won't register when I hit check in on a work order. For example I will check in at 7 am then when I go to check out at 9 am it will say I never checked in. Other than that I like it! -Service box works fine for me. I haven't had too many issues. Occasionally, load times will be long, but that about the worst experience I've had with it. -I like how it's working so far. The only thing I don't car for is when I open service box it always pops up to a work order from 10/12/16. But other than that it's working good. -Haven't had any issues -It's been a helpful tool -Haven't had many issues, sometimes it lags but that's about it, I give it an 8 out of 10 -I don't like how service box rounds the time incorrectly even though it has been mentioned multiple times, other than that I feel it is a very helpful tool for the company.

Traducción realizada automáticamente. Mostrar la reseña original

Dealing with people at ServiceBox has been very good.

4/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
3 / 5
Relación calidad-precio

Puntos a favor: That it developed in Saskatchewan, Canada. Integrates with Canadian taxes, and when there is a question the support team understands the Canadian aspect, which almost non-existent for American developed products.
We can track all the equipment on various sites and attach notes, pictures, and details as it pertains to each individual piece of equipment.

Puntos en contra: The check sheets that we developed are not as user friendly as we would like. This might be our own issue that we are not using the software as well as we could but though.
Would like the maintenance scheduling for equipment to be a little more robust, would like to have manufactures check sheets built into the maintenance scheduling so that at certain times of the year different checks are done on that same piece of equipment. Would like to be able to have more than one pic for the identification of a piece of equipment but this might be a little over kill.
In the "to-dos" I would like a date and stamp on each entry that is made. When i send a to-do and they reply it still only gives the original date that the to-do was created. I would like all replies tracked from the person that replied. On that same to-do i would like to be able to send the same to-do to more than one person, this does not happen very often but it would be handy to have this as an option.
Would like to use it to it's full capabilities but that is not necessarily a con on ServiceBox but on me not using it to it's full capabilities.