¿Quién utiliza este software?

Fleets of all sizes spanning industries from trucking to field services use KeepTruckin to manage assets and simplify operations.

Valoración media

38 opiniones
  • En general 4/5
  • Facilidad de uso 4/5
  • Atención al cliente 3.6/5
  • Funcionalidades 3.9/5
  • Relación calidad-precio 3.8/5

Detalles del producto

  • Precio inicial USD 20.00/mes
  • Detalles de precios per vehicle
  • Versión gratuita
  • Prueba gratis
  • Implementación En la nube, SaaS, web
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación Seminarios web
    Documentación
  • Asistencia En horario ininterrumpido (atiende un representante)

Datos del proveedor

  • KeepTruckin
  • http://keeptruckin.com

Sobre KeepTruckin

KeepTruckin is the #1 fleet management platform trusted by over 500,000 drivers and 55,000 fleets. Track vehicles, trailers, and any other asset with real-time GPS. Protect your business with driver safety scorecards and fully-integrated dashcams. Simplify compliance with the #1 rated ELD solution. Increase operational efficiency and reduce costs with robust, intuitive KPI reporting.

Funciones de KeepTruckin

  • Búsqueda de datos
  • Horario de empleados
  • Para conductores
  • Para pilotos
  • Permisos de acceso de usuarios
  • Registros de auditoría
  • Seguimiento de activos
  • Seguimiento de infracciones
  • Enrutamiento
  • Facturación
  • Facturación de contuctores
  • Gestión de conductores
  • Gestión de expediciones
  • Gestión de vehículos
  • Gestión del mantenimiento
  • Optimización de cargas
  • Presupuestos y estimaciones
  • Programación
  • Registro de desplazamientos
  • Seguimiento del kilometraje
  • Búsqueda por número de bastidor (VIN)
  • Creación de informes de incidentes
  • Enrutamiento
  • Gestión de carburante
  • Gestión de empleados
  • Gestión de expediciones
  • Gestión de inspecciones
  • Gestión de inventarios
  • Gestión de neumáticos
  • Gestión de pedidos de trabajo
  • Gestión del mantenimiento
  • Parque móvil
  • Seguimiento GPS
  • Seguimiento del kilometraje
  • Alertas y notificaciones
  • Creación de informes históricos
  • Enrutamiento
  • Gestión de conductores
  • Gestión del territorio
  • Seguimiento de activos
  • Seguimiento de estado
  • Seguimiento de personas
  • Seguimiento de vehículos
  • Seguimiento en tiempo real
  • Seguimiento móvil

Las opiniones más útiles de KeepTruckin

The easiest and best ELD Tracking

Publicado el 6/9/2018
Leslieann G.
Safety Manager
Transporte/transporte en camión/ferrocarril, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Puntos a favor: It's super easy to use and easy for your drivers to adapt to. Everything you need is just a few clicks away. You can see all your trucks in one place and get all the logs you need. It's super intuitive.

Contras: Can take a few clicks to get what you need and reports take a bit to download

CUSTOMER SUPPORT

Publicado el 22/11/2018
Amish P.
MANAGER
Transporte/transporte en camión/ferrocarril, 13-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña 
4/5
En general
4/5
Facilidad de uso
3/5
Características y funcionalidades
1/5
Asistencia técnica
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: We been trying to contact the company for our contract and representative always tell us someone will contact you within 24 hrs and we are still waiting. It's a bad business if you can't even answer or return your phone call to your customers. They better not renew my contract without calling me. I think they are trying to renew the contact by saying that we never contact them in a time frame. Please don't renew my contract without calling us.

Puntos a favor: We been trying to contact the company for our contract and representative always tell us someone will contact you within 24 hrs and we are still waiting. It's a bad business if you can't even answer or return your phone call to your customers. They better not renew my contract without calling me. I think they are trying to renew the contact by saying that we never contact them in a time frame. Please don't renew my contract without calling us.

Contras: We been trying to contact the company for our contract and representative always tell us someone will contact you within 24 hrs and we are still waiting. It's a bad business if you can't even answer or return your phone call to your customers. They better not renew my contract without calling me. I think they are trying to renew the contact by saying that we never contact them in a time frame. Please don't renew my contract without calling us.

Respuesta de proveedores

por KeepTruckin el 5/12/2018

Hi Amish,

We want to apologize for the inconvenience you experienced and appreciate your patience during this time. We strive to provide our customers with an outstanding experience. One of our representatives reached out to you over the phone, but it went straight to voicemail. Please know that your request has been noted and we'll assist to resolve your matter at the highest priority.

In the meantime, should you need additional assistance, please do not hesitate to contact our 24/7 support line at 855-434-3564.

Easy and Functional

Publicado el 8/1/2020
Brandon S.
Owner/Operator
Logística y cadena de suministro, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
3/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Good, except that customer service on more than one occasion has told me they would do something when I needed an issue taken care of and every single time I’ve never heard from them again.

Puntos a favor: The software is easy to use and edit. It works reliably with my Iphone 7S Plus. I also love the feature that now allows one to have IFTA fuel and miles all printed on the same sheet which means less headache and paperwork for me. Just enter your fuel stops and at the end of the quarter the report is generated for you electronically.

Contras: Nothing really. The software works very well and I haven’t had any big issues with it. A glitch or two over a two year period but nothing major.

Respuesta de proveedores

por KeepTruckin el 21/1/2020

Hi Brandon, thank you for writing and sharing your thoughts with us. We're glad to know that you like using KeepTruckin. In regards to your concerns for the customer service, we'll personally look into it and improve for loyal users like you.

Terrible Customer service

Publicado el 14/12/2018
Shaun W.
President
Transporte/transporte en camión/ferrocarril, 13-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña 
3/5
En general
2/5
Facilidad de uso
2/5
Características y funcionalidades
1/5
Asistencia técnica
1/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: The customer service is truly terrible. Their ifta reports have shown our trucks in states that they have never been to.
When made aware of the problem they first blamed it on our driver and then tried to blame it on us.
Since proving that it was a problem with their product they haven't bothered to try and solve the problem.
As soon as our contract is up we will be removing every unit we have and going with a new supplier.
It's too bad their customer support is so bad because the product it's self is very good.

Puntos a favor: Easy to install
Easy to navigate the interface

Contras: Terrible customer support.
Terrible technical support.

Respuesta de proveedores

por KeepTruckin el 23/12/2018

Hi Shaun,

Thank you for your valuable feedback. We really appreciate your time and patience with us and apologize for any inconvenience we may have caused you. Please believe that we strive to provide our customers with an outstanding experience. Our goal is to educate them on the best way to leverage our product and service for their fleets. One of representative reached out to you and was informed that you would not be available till December 23rd so a call back from a senior support representative has already been scheduled for you.

We hope that you will accept our apology and give us the opportunity to turn your experience around.

In the meantime, should you need additional assistance, please do not hesitate to contact our 24/7 support line at 855-434-356.

Regards,
KeepTruckin

Simply the best

Publicado el 10/9/2019
Dale S.
Driver
Transporte/transporte en camión/ferrocarril, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I have been using KT for over 5 years, and haven't had any issues that would require me to contact CS.

Puntos a favor: Ease of use, adding/correcting errors. I have used it as an AOBRD and ELD and as a simple DDL. it is very intuitive software to use.

Contras: Not a real issue with the software/App itself, I don't like using any apps on my phone, so I choose to use this on a Tablet instead, easier to read and manipulate, and I keep my info separate from the tablet.

Respuesta de proveedores

por KeepTruckin el 11/9/2019

Hi Dale,

Thank you for the wonderful review. We're glad that you find our app useful. Please help spread the word!

Regards,

KeepTruckin Inc.

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