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a elegir el mejor software
Motive
¿Qué es Motive?
KeepTruckin es una plataforma de gestión de flotas en la que confían más de 500 000 conductores y 55 000 flotas. Rastrea vehículos, remolques y cualquier otro activo con GPS en tiempo real. Protege el negocio con tarjetas de puntuación de seguridad del conductor y cámaras en el salpicadero totalmente integradas. Simplifica el cumplimiento con una excelente solución ELD (dispositivo de registro electrónico, por sus siglas en inglés). Aumenta la eficiencia operativa y reduce los costes con creación de informes de KPI sólidos e intuitivos.
KeepTruckin ayuda a gestionar un negocio de manera más eficiente, segura, inteligente y fiable.
¿Quién usa Motive?
Flotas de todos los tamaños y sectores, desde camiones hasta servicios externos, usan KeepTruckin para administrar sus activos y simplificar las operaciones.
¿Tienes dudas sobre Motive?
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Motive
Opinones de Motive
Dishonesty
BUENA RECOMENDABLE
Puntos a favor:
ES FACIL DE USAR , COMODO
Contras:
ME GUSTARIA QUE LA CAMARA ESTE A TIEMPO REAL
Respuesta de Motive
el año pasado
Hi Miguel, thank you for the positive rating and we will consider your feedback in upcoming product updates. We are glad you are satisfied and would appreciate it if you could spread the word. Keep on trucking!
Revolutionizing Fleet Management with Motive
Comentarios: A pesar de estos inconvenientes, mi experiencia general con Motive ha sido positiva. Los beneficios de usar la plataforma superan con creces cualquier problema menor que haya encontrado. Se ha convertido en una herramienta indispensable en la gestión de mi flota, y la recomiendo a otros en las industrias de camiones, logística, construcción y otras industrias que dependen de la gestión de flotas.
Puntos a favor:
El hardware de IoT y las aplicaciones impulsadas por IA agilizan el seguimiento de vehículos, la seguridad del conductor y el cumplimiento, lo que facilita la gestión de activos y la reducción de costos.
Contras:
Sin embargo, experimenté algunos problemas menores con la configuración inicial y la integración, que tomó más tiempo de lo esperado.
Respuesta de Motive
hace 2 años
Wow, thank you so much for your kind words! 🎉 We're thrilled that you're enjoying our service. If you have any friends who might also benefit from what we offer, please feel free to share the love! And if you need anything else, don't hesitate to reach out to us at support@gomotive.com or give us a call at (855) 434-3564. Our 24/7 Support Line is always here to help. Thanks again! 🤗
Keeptruking
Comentarios: Muy buena
Puntos a favor:
Es muy práctico y lo puedo traer siempre en mi teléfono si algo se me olvida puedo acceder desde mi tel.
Contras:
Pues de momento no tengo comentarios de esa pregunta
Respuesta de Motive
hace 3 años
Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.
Reseña
Comentarios: En general es buen producto
Puntos a favor:
Me gusta el funcionamiento del equipo y sus cámaras son muy buenas
Contras:
Qué no se puede editar facilmente eso es lo unico
Respuesta de Motive
hace 2 años
Thank you for your valuable feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. In regards to log editing, please email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.
He tenido muy buena experiancia, cuando me ayuda aresolver problemas.
Puntos a favor:
LO que mas me gusto es que muy facil de conectar el producto al camion, la faculidad de explicar a los operadores como funciona. y
Contras:
Que se activa imnediatamente el manejo.
Respuesta de Motive
hace 3 años
Hi Claudia, Thank you for your feedback. We are glad to hear that you enjoyed using KeepTruckin services. If you have any queries or concerns please send us an email at support@keeptruckin.com or reach us out on our 24/7 Support Helpline (855) 434-3564 and we will be more than happy to assist.
Servicio
Puntos a favor:
Buen servicio y solución de los problemas
Contras:
Todo bien muy buena atención a cliente .
Respuesta de Motive
hace 3 años
Hi Miguel, thank you so much for the positive review. We really appreciate it.
Keep trucking
Comentarios: Muy bueno por el momento!
Puntos a favor:
Simple, good service, excellent product!
Contras:
Es un poco complicado al principio! Pero el servicio al cliente lo compensa!
Respuesta de Motive
hace 3 años
Thank you for the 5-star review Ruben. We're glad that you like our services. Safe rides!
Excelente
Comentarios: Buena
Puntos a favor:
Su versatilidad en el software Tiene sporte tecnico en Español
Contras:
Los fines de Semana no hay soporte technicolor en español
Respuesta de Motive
hace 4 años
Thank you, Lionzo. We're glad that you like using our service. We value your input and feedback very much. Keep on Truckin!
Prueba eld
Puntos a favor:
Es fácil de utilizar y entender me estoy acostumbrando
Contras:
En ocasiones es difícil que me contesten y ayuden en español
Respuesta de Motive
hace 4 años
Hi Fredy, thank you for your feedback. Glad to know that you enjoyed using our services. Keep on Truckin! Please note or Spanish team is available for your assistance Monday to Friday from 6AM-3PM PST.
hasta el momento estamos empezando bien
Puntos a favor:
la instalacion es facil y la persona que me ayudo a hacer la instalacion fue muy amable y coordial
Contras:
todo bien fue facil de instalar y lo bueno que tiene las instrucciones en español
Respuesta de Motive
hace 3 años
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@keeptruckin.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.
terrific
Puntos a favor:
ease of use. the simplest and best ELD and GPS on the market
Contras:
cant think of anything negative truthfully
Respuesta de Motive
hace 3 años
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@keeptruckin.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.
Alternativas consideradas:
Motive to Move
Comentarios: Motive was easy to set up with our client specialists, and great support during the set up of the program for our company. Any questions or concerns they answer as best as they can, and if it is a new issue they work on resolving it ASAP.
Puntos a favor:
Great customer support 24/7. They also have a community board where other users can discuss issues or concerns that they ran into on Motive, and how they solved the issue. Motive is active on this as well, answering any concerns as well as they can.
Contras:
The only concern i would say about motive is that it is not a satellite telematics service. In long haul trucking we travel to a lot of areas where there is no cell service, and this leads to issues/concerns with tracking the unit.
Respuesta de Motive
hace 9 meses
Thank you for the fantastic review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗
Poor customer service
Comentarios: Multiple people pro active calling to sell you what you don’t need but won’t help you when you need to cancel what you don’t use
Puntos a favor:
Works when it works good, however the customer service is terrible. They will not help you cancel boxes you no longer use
Contras:
Would not cancel boxes we don’t use, surprise billing. Read up on BBC about them. Awful
Respuesta de Motive
hace 3 meses
Hey Raychell, We hope you are doing well. Our sincere apologies for the inconvenience. This is to inform you that we have shared your details with our concerned team for an audit. Once they complete the audit according to your request, they will reach out to you with further details. Meanwhile, your patience is highly appreciated! Regards, Gary Smith Motive Support
Motive is easy
Comentarios: I have had motive for 4 yrs now and overall its been easy to navigate and edit .
Puntos a favor:
Easy to edit time when you forget, many times i forget to log my trips but i find easy to edit and get my logs correct.
Contras:
Sometimes it disconnects from the unit inside the truck.
Respuesta de Motive
hace 4 meses
Thank you so much for your kind words, Devlin! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Regards, Russell Cook Motive Support
Alternativas consideradas:
Motive is a great tool to manage your fleet!
Comentarios: Overall we are very impressed with Motive and will continue using it to boost our Preventative Maintenance program, lone worker program, and help us to remain compliant with regulations.
Puntos a favor:
We like that we can see details such as speeds, infractions, hazards, and maintenance items all in one place. Motive helps us to keep our drivers safe, while remaining compliant with regulatory bodies. Our preventative maintenance program has been greatly improved with the notifications of mechanical issues that may arise.
Contras:
The only con to Motive would be when the GPS signal drops. Unfortunately operating out of northern Canada, it can get patchy with reception and occasionally that does affect the performance of the GPS.
Respuesta de Motive
el año pasado
Thank you for the fantastic review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗
Mavis My Way
Comentarios: It's been a good experience so far. The web runs smooth
Puntos a favor:
I like the fact I can put in the destination address and it gives me the ETA
Contras:
The look of the app and website is just dull, with not much color
Respuesta de Motive
hace 5 meses
Thank you for the wonderful review, Mr. David! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
Alternativas consideradas:
Good and bad
Comentarios: I have been their customer for almost 2 years. They call me many times and Thats how I got their ELD and Dashcam. Unfortunately trucking business is went to a bad situation and I had to close down my business. Even if I was a good customer and I explained what is going on they didn’t even refund anything. I pay yearly and now they are saying I am in contract with 3 years and I have to pay next year also again because they can’t help anything with. I am advising everyone before you sign up with this company. They are not user friendly as you think. They give lots of wonderful words to make you sign with them but once you signed up they act differently. Beware about this matter please
Puntos a favor:
Service and functionality is good. It never got stuck in between.
Contras:
About price and contract. Little bit pricey and once we signed with them they are not flexible or user friendly as we think.
Respuesta de Motive
el año pasado
"Hi There, we are sorry to hear that you did not have a great experience. Can you please send us a note at Support@gomotive.com or on our 24/7 Support Helpline (855) 434-3564 so that we may connect and provide you with a timely resolution. Thank you.
Only because I have too
Comentarios: There are things that could make it easier like the inspection where you have to check off each individual thing that’s nonsense
Puntos a favor:
It settles my requirement for the DOT. Otherwise I don’t think I have it.
Contras:
As an administrator sometimes when I would check to see where a driver was, the system was incorrect that may have been fixed, but I don’t trust it still
Respuesta de Motive
el año pasado
We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
Owner Operator using the app.
Comentarios: Like I said it's very easy to use and the logbook never glitches and the camera always has quality and easy to get a video when you need one
Puntos a favor:
The app and the devices never give me any problems as long as been using it. I prepaid for two years and now I don't have to worry about any monthly payments.
Contras:
My old app use to let me change the status from driving or to pc. Motive makes u stop for like 2 seconds before you change toys status.
Respuesta de Motive
el año pasado
Wow, thank you for the great review! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at support@gomotive.com or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!
Safety Director
Comentarios: Decent. Gave me what we needed for right then but not long term.
Puntos a favor:
An electronic option for paper logs to help drivers feel in everything that they are supposed to.
Contras:
Customer Service and the fact that they are still working on a lot of features.
Respuesta de Motive
hace 5 meses
Hey Stephanie! We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564. Thank you!
Motive and the value it brings
Puntos a favor:
How it accurately tracks your progress, hours of service, safety violations,and the truck routes to shippers and receivers.
Contras:
Its a great product. There's nothing to not love about Motive
Respuesta de Motive
hace 7 meses
Thank you for your glowing review! We're thrilled to hear that you value Motive's accuracy in tracking progress, hours of service, safety violations, and truck routes to shippers and receivers. It's wonderful to know that you find our product meets your needs so well. If you have any further questions or need assistance, please don't hesitate to contact us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564. We're always here to help!
Motive Review
Comentarios: It's been pretty good. I was the one being watched on the camera and am now watching people on the camera. Each side has been good
Puntos a favor:
Ease of use. It is easy to hop on and find a certain individual
Contras:
Kills our Fleet batteries. We constantly have to charge the batteries after sitting for 1 week
Respuesta de Motive
hace 5 meses
Hey Dagan! Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
Overall great company
Comentarios: Overall good experience, responsive customer service and user friendly website
Puntos a favor:
it makes it easy to keep up with multiple drivers across multiple departments and states.
Contras:
the changing algorithm and lack of communication about it.
Respuesta de Motive
hace 5 meses
Hey Chelsey! Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
Motive Can Be Helpful
Comentarios: It could be better, so far, no major issues
Puntos a favor:
Motive is a convenient way to report defects
Contras:
There is a lot of lag. Real time tracking is off at times.
Respuesta de Motive
hace 5 meses
Hey Cora! Thank you for the wonderful review! It's great to hear that you appreciate our service. We do understand that a Lag or Tracking issue sometimes causes issues for our customers. We take your feedback very seriously and are always working on it to improve customer experience. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
Motive review
Comentarios: Overall I didn't have many issues , just sometimes when glitches occur and you have to restart.
Puntos a favor:
Motive is pretty basic and easy to navigate
Contras:
Sometimes glitches occur but mainly it works good.
Respuesta de Motive
hace 3 meses
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.