Onspring

Comentarios: We need to maintain close relations with our vendors across every aspect of our business. With Onspring we can easily flex their out-of-the-box solution to fit our business processes instead of having to change the way we work. We were up and running quickly with Onspring. Our implementation allows for complete visibility to all our vendors and customize information specific to our industry (food). We run management processes, track products / costs, and maintain dashboards of key metrics. We like Onspring so much, we're building out most of our business processes on the platform. This solution goes way beyond Vendor Management to fit our core operating needs.

Puntos a favor: Ease of use, flexibility, and the ability to quickly customize the platform to our business - without having to write code or pay out the nose for consultants. Just some basic training and we're up and running. Also, Onspring's support is outstanding for any issue, big or small, that we run into.

Contras: We haven't discovered many points of friction.

Comentarios: I cannot say enough great things about Onspring. I have been using the product for a little over one year now, and it has transformed the way I operate. It is incredibly flexible and easy to customize to any needs you have. Making changes involves no programming, no need for technical experience, and no need to ask Onspring to do it for you. There are no startup fees to worry about. There are no long term contracts to worry about. I continue to find more uses for this often, adding another custom module as recently as this morning. The customer support is outstanding. I am probably one of Onspring's smallest clients, but you wouldn't know it from how I am treated.

Puntos a favor: Easily customizable. I can do virtually anything I want with it exerting very little effort to do so.

Contras: I cannot think of anything.

Comentarios: I have had a fully immersed experience in Onspring. I came in knowing nothing and now i'm told (by Onspring support staff) that i'm one of the most experienced admins they have. It took less than a year to become a SME. Once you understand how to use the system and it's capabilities, it's pretty simple to use. It has given me the ability to automate so much more than I ever planned!

Puntos a favor: Almost anything that I wanted to do, could be done. Even if I couldn't figure it out myself, the support staff would always find a way.

Contras: I like that you can use multiple tabs while configuring/testing, but I hate that if you change one tab to test in a different role, then toggle back to another tab, all of the tabs have changed to that role.

Puntos a favor: Cutting edge technology with a great user interface and reporting tools. The system is easy to use and configure and you don't need to be a DBA to use it. For the money, you'll be hard pressed to find anything close to the feature set and capability.

Contras: Because Onspring can be rolled out initially as a blank slate, it was hard for me to wrap my head around what I was buying. Onspring can really track and report on just about anything and it has a library of canned 'apps' that you can start with. I just needed to use it to understand what it truly is.

Puntos a favor: Onspring is easy to use and you do not need to be an IT expert to configure it. That means you have a lot of flexibility to modify your solution as your business and processes change, rather than be held hostage by your software. It also means that you can leverage your investment in Onspring for a myriad of uses -- it's not a just a one trick pony. And if you aren't comfortable doing it yourself, Onspring is happy to do it for you. The choice is yours.

Contras: Onspring has better reporting capabilities than other, more well-known solutions, but still has room for improvement with respect to supporting more heavy calculations and offering more elegant 'printed' reporting.