¿Quién usa 10to8?

Empresas, pequeñas empresas, clínicas, spas, gimnasios, terapeutas, consultores y tutores.

¿Qué es 10to8?

Software de programación de citas y reservas online potente en el que confían más de 50 000 empresas en todo el mundo.

Permite que los clientes reserven sus citas gratuitamente y realicen pagos online. Envía SMS y recordatorios por correo electrónico automáticamente y reduce las ausencias hasta en un 90 %. Supervisa la actividad del cliente y su historial de asistencia.

Evita las reservas duplicadas sincronizando el calendario con Google, iCal y Outlook. Integración con más de 1500 aplicaciones, funciona en cualquier dispositivo y sistema operativo.

Comienza gratis hoy mismo.

Información sobre 10to8

10to8

https://10to8.com

Fundada en 2012

Resumen de precios de 10to8

10to8 dispone de una versión gratuita y ofrece una prueba gratis. La versión de pago de 10to8 está disponible a partir de USD 12.00/mes.

Precio inicial

USD 12.00/mes

Versión gratuita

Prueba gratis

Implementación

En la nube, SaaS, web

Móvil: nativo de iOS

Móvil: nativo de Android

Formación

En persona

En vivo en línea

Seminarios web

Documentación

Asistencia

Horas laborables

En línea

Funciones de 10to8

Herramientas para trabajar en remoto
Acceso remoto
Asistencia remota
Chat de vídeo
Chat en vivo
Colaboración
Conferencias web
Firma electrónica
Gestión de reuniones
Gestión de tareas
Seguimiento de huso horario
Softphone
Supervisión de la actividad de los empleados
Arrastrar y soltar
Citas recurrentes
Conforme con HIPAA
Facturación
Gestión de docentes y personal escolar
Gestión de expedientes de pacientes
Gestión de médicos
Portal de autoservicio
Programación de citas
Programación de llamadas
Seguimiento de incomparecencias
Varias ubicaciones
Chat y mensajería
Directorio de empleados
Encuestas y comentarios
Feed de actividad y noticias
Gestión de calendarios
Gestión de contenidos
Gestión de documentos
Gestión de tareas
Gestión del conocimiento
Uso compartido de archivos
Acceso móvil
Base de datos de clientes
Citas recurrentes
Gestión de reserva de habitaciones
Pagos en línea
Programación automatizada
Programación de grupos
Recordatorios de citas
Reserva en línea
Sincronización de calendario
Varias ubicaciones
Aplicación móvil
Aprendizaje interactivo
Calendario de eventos
Educación superior
Enseñanza primaria y secundaria
Gestión de comunidades
Gestión de grupos de estudio
Gestión de la orientación
Gestión de la seguridad
Herramientas de comunicación
Seguimiento de ubicación
Sondeos y votos
Asignaciones y tests electrónicos
Clases en línea
Clasificación automática
Facturación
Gestión de clientes
Gestión de empleados
Informes de avance
Notas de la lección
Pagos en línea
Planes de aprendizaje
Portal de padres y estudiantes
Programación de citas
Seguimiento de la asistencia

Opiniones de 10to8

Mostrando 5 de 571 opiniones

En general
4.6/5
Facilidad de uso
4.5/5
Atención al cliente
4.6/5
Funcionalidades
4.4/5
Relación calidad-precio
4.7/5
Francesca T.
Metro Academy of Child & Adolescent Development (CAD) Academic Advisor
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    4/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 13/1/2018

"Overall, the 10to8 platform and software has been great and very user-friendly! "

Puntos a favor: What I like most about the software is the two way synchronization. Before getting the paid service, I was trying to find a scheduling system that uses the two way sync. I had trouble finding them as either they didn't sync properly or the software wasn't able to be integrated with MS Outlook. Also another great feature is the ability to indicate different types of appointments, which for me as an academic advisor is huge, because it makes it easy for the student to choose what type of appointment they need. On the actual calendar on the website it shows different colors on what type of appointment is being conducted.

Contras: What I least like about the software is I wish the color coding can be synced over to MS Outlook. Seeing the different colors on the website makes it easier to manage, but not when looking at my Outlook color, it all appears the same color. Another con, not about the software, but more so for the amount of appointments. When I was on the free plan I was limited to 100 appointments per months. However, there was no ability to purchase additional appointments, I had to upgrade my package, but I was satisfied with it and didn't necessarily want to upgrade. Maybe consider having a separate package just for appointments in the event a customer runs out and doesn't necessarily want to upgrade.

  • Fuente de la reseña 
  • Publicado el 13/1/2018
Usuario verificado
Executive Director
Recursos Humanos, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    Sin valoración
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 30/9/2019

"Easiest booking"

Comentarios: I have individual clients booking coaching sessions (both online and face to face.) 10to8 has greatly simplified this process, and with the payment integration and text message reminders -- I'm having fewer no-shows.

Puntos a favor: This is a great booking system to get started with, because the free version has 98% of the features of the paid... the only limitation is a max of 100 appointments scheduled per month, which is ideal for those coaches, counselors, massage therapists, etc. just starting out. It integrates with payment systems, syncs with your calendar(s), and even sends SMS text reminders to your clients ahead of their booked appointment.

Contras: The ability to book an entire sequence of sessions is a bit awkward. Although they are working on this features....

  • Fuente de la reseña 
  • Publicado el 30/9/2019
Pat M.
President
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    Sin valoración
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 9/6/2020

"Great full-feature scheduler"

Comentarios: I really like 10to8. You can't beat the price and it's working really well. People set appointments with us often for different reasons. I've also been able to segregate the reasons so that I know what time I'm to meet someone and for what reason.

Puntos a favor: I like the ability to include calendars for other members of my staff so that they can book their appointments separately. That way, we're aware of whose appointments are whose. This doesn't happen with my currently paid appointment scheduler.

Contras: It's a bit difficult to set up in order to get things the way you want them and that will be 100% clear to people making appointments. I figured out some go-arounds, but others may not be as tech savvy.

  • Fuente de la reseña 
  • Publicado el 9/6/2020
Lisa Z.
Owner
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    1/5
  • Facilidad de uso
    1/5
  • Características y funcionalidades
    1/5
  • Asistencia técnica
    1/5
  • Relación calidad-precio
    1/5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Publicado el 7/5/2019

"False Advertising"

Comentarios: When the rubber met the road it turns out that this software can't do 75% of what they promised it could do, it has been months and months of total frustration. I've wasted more of my time and my admin's time on this​ than I can count and the stress its​ caused has been immeasurable. After all this time I'm still not able to comfortably​ use the software because there have been so many glitches and every time I think I can bring it live something else fails. LOOK ELSEWHERE!

Puntos a favor: To be honest, I'm struggling to find anything I like about this software and am shocked that it's getting 4-5 stars.

Contras: The list is longer than the space provided. My biggest beef with 10to8 is that I was EXTREMELY clear as to what I needed in my scheduling software and their sales team promised that they could do everything I needed with one exception, they also said that it could be set up quickly. This is TOTALLY UNTRUE.

Respuesta de proveedores

por 10to8 el 9/5/2019

Hi Lisa,

Firstly, thank you for taking the time to write your review, we welcome all feedback be it good or bad.

We have since investigated this issue internally, as of course, we take feedback of this nature very seriously; we strive to provide excellent customer service, hence our excellent feedback that you reference.

While our sales team are adamant that they managed expectations, and discussed potential limitations with you, we would like to apologise for any misunderstanding, confusion, and inconvenience that we may have caused.

We always strive to be open and honest, in fact it's not unusual for us to advise prospective customers if we feel our solution would not be a good fit. We're sorry if you feel this was not the case in this scenario.

I would happily put you in contact with our head of sales, and or senior management team, should you wish to discuss this further. We're always endeavour to find amicable solutions where possible.

Kind regards,
10to8

  • Fuente de la reseña 
  • Publicado el 7/5/2019
Rachel J.
School Counselor
Administración educativa, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 19/6/2020

"10to8 appointment scheduling program"

Comentarios: The customer service is truly outstanding. I always get personal replies to any questions within 24 hours. The thing that is so impressive is that I am still using the free version and the customer service is top notch. In the past, when I have used the free version of a product, the customer service quality is horribly or non-existent. I appreciate that the programmers take the time to answer questions from the small customers too.

Puntos a favor: I am working as a school counselor in the virtual setting. As the new school year is approaching, and I am not able to talk with students face to face, I needed to find a way to allow students and parents to self schedule appointments with me so we can discuss high school graduation requirements and classes. My school district has a professional license to use zoom, so I also needed a program that integrates with zoom seamlessly. 10to8, not only allows students and parents to schedule appointments themselves, but the program auto schedules a zoom meeting and sends the zoom link out to them. I love that 10to8 sends out reminders about the appointment as well as allowing me to easily change my schedule if needed. I can communicate with students/parents easily inside the program as email addresses and phone numbers are collected when appointments are made. Sometimes people have difficulty logging in and its nice that their phone number is handy so I can call to offer assistance. I also appreciate that I can keep track of who was a "no show", who cancelled or who showed up. So many fantastic options. I am a relatively new user (only 2 months now) but I hope to keep learning more about 10to8 as I know there are still many features I have not had time to explore yet.

Contras: This program is absolutely fabulous. There is not one problem I have had so far that has any merit. I am looking forward to the time when 10to8 is housed as a US system just for the silly reason that the way words are spelled are sometimes different from country to country. The 10to8 website is easy to access from a mobile device and the website does not distort information or become less useful like some websites do when being accessed from a mobile device. It would be nice to have an app on my phone I could use one day, rather than having to navigate to the website, but for now, I am just thrilled I have found a program that will allow me to do so many things, is reasonably priced, and has such fabulous customer service.

  • Fuente de la reseña 
  • Publicado el 19/6/2020