--- description: ¿Qué es y para qué sirve FreshMail? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es FreshMail? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de email marketing](/directory/30013/email-marketing/software) > [FreshMail](/software/139511/freshmail) # FreshMail Canonical: https://www.capterra.mx/software/139511/freshmail Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.mx/software/139511/freshmail?page=2) > FreshMail es una herramienta de marketing por correo electrónico para crear, enviar y rastrear campañas que funcionan. > > Veredicto: 44 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa FreshMail? Se ofrecen soluciones de marketing por correo electrónico para empresas de todos los tamaños y presupuestos que deseen abrir un canal de marketing potente, comunicación y ventas directas para impulsar los ingresos a través de estrategias en línea. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 44 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: FreshMail - **Constitución**: 2008 ## Contexto comercial - **Precio inicial**: EUR 12.00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPad (móvil) - **Idiomas admitidos**: inglés, polaco - **Países disponibles**: Alemania, Australia, Brasil, Canadá, Estados Unidos, India, México, Reino Unido ## Funciones - A/B Testing - Acciones activadas por evento - Análisis de campañas - Automatización de marketing - Autoresponders - CAN-SPAM Compliance - CRM - Campañas de goteo - Campos personalizables - Creación de informes/análisis - Editor WYSIWYG - Gestión de campañas - Gestión de contactos - Gestión de modelos - Gestión de suscriptores - Marketing por correo electrónico - ROI Tracking - Segmentación de clientes - Seguimiento de conversión ## Integraciones (en total: 31) - Adobe Commerce - Capsule - Eventbrite - FreshBooks - Freshdesk - Getsitecontrol - Gmail - GoTo Webinar - Google Analytics 360 - Google Contacts - Highrise - Jira - Joomla - KickoffLabs - Landingi … y 16 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Herramientas de email marketing](https://www.capterra.mx/directory/30013/email-marketing/software) ## Categorías relacionadas - [Herramientas de email marketing](https://www.capterra.mx/directory/30013/email-marketing/software) - [Herramientas de automatización de marketing](https://www.capterra.mx/directory/6/marketing-automation/software) - [Software de correo electrónico](https://www.capterra.mx/directory/30553/email-management/software) ## Alternativas 1. [Gmail](https://www.capterra.mx/software/202338/gmail) — 4.8/5 (13327 reviews) 2. [Brevo](https://www.capterra.mx/software/132996/brevo) — 4.6/5 (3408 reviews) 3. [Mailchimp](https://www.capterra.mx/software/110228/mailchimp) — 4.5/5 (17572 reviews) 4. [Constant Contact](https://www.capterra.mx/software/31898/constant-contact) — 4.3/5 (2912 reviews) 5. [MailerLite](https://www.capterra.mx/software/136603/mailerlite) — 4.7/5 (2256 reviews) ## Opiniones ### "Excellent Tool for Email Marketing Support" — 5.0/5 > **Carlos Felipe** | *1 de agosto de 2021* | Construcción | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: This help our company a lot on email marketing campaigns, specially when we wanted to get new customers on new Atlanta area. > > **Puntos en contra**: Only the interface aspect, something more comfortable for the user. ----- ### "The best platform for sending personalised newsletters" — 5.0/5 > **Peter** | *12 de agosto de 2016* | Internet | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Freshmail Designer is what I like most. You can select templates or create your own from scratch and add whatever elements you want with one click. Everything looks really professional when you’re done. The other thing worth mentioning is automation with Google Analytics. It’s easy to send autoresponders to subscribers who complete goals that i set in google like “visit price page” and that person will get a message from me. Putting a small discount offer in that messages get really good results. > > **Puntos en contra**: The integration with Google Analytics wasn’t easy for me but once I got the hang of it I could figure it out and set up new autoresponders with a few clicks. > > I’ve tested a few different vendors and after using Mailchimp for a long time I switched to Freshmail. At first it mostly for cost reasons but it turns out that their customer support really impressed me. I really like being able to write or call and get quick answers for everything. ----- ### "Great User Interface, Not So Great Everything Else" — 3.0/5 > **Dale** | *1 de octubre de 2018* | Música | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: The thing that attracted me to Freshmail's email marketing platform was that, to me, it seemed to give more flexibility in terms of getting creative with the interface than other alternatives such as Mailchimp. The templates seem to have more personality and, design-wise allowed a greater level of creative freedom. > > **Puntos en contra**: Here's the problem - I just don't think Freshmail has the cleanest servers. Unfortunately, we had issues with emails being marked as spam and had difficulties with the Freshmail customer service team in resolving this. Also, there were a few language barriers at times as they are based out of Poland and you'd find the software having random splashes of Polish now and then. > > Due to the server issues, we did move on from Freshmail to Mailchimp, but I wouldn't say Freshmail is all that bad, they just need to do a little housekeeping, tidy up those servers and consider making English the first language of the business. ----- ### "I enjoy using FreshMail and find it easy and useful in its price category." — 5.0/5 > **Artur** | *17 de noviembre de 2017* | Marketing y publicidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Many high-quality templates Easy to use A/B testing feature Good interface Clear campaign wizard Grouping messages and subscribers Good insights > > **Puntos en contra**: The offer says otherwise, but from my experience messages filtered to spam are more common than a business would usually accept The templates are good, but the differences between how they are viewed within campaign wizard and in particular email clients is very big. > > Good insights about my subscribers database and possibility to clean it up from bouncing emails. ----- ### "Easy to learn and easy to use\!" — 5.0/5 > **Harriet** | *3 de septiembre de 2017* | Estudios de mercado | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like how user friendly Freshmail is. The template designer has a lot of pre-made templates and I created mine by just tweaking the one I really liked. All my contacts are easy to manage and to organize. I’m building my email list with their plugin for Wordpress and that works fine as well. > > **Puntos en contra**: Free plan don’t have a possibility to create drip campaigns, I had to upgrade to enable this feature. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.mx/software/139511/freshmail?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/139511/freshmail) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados