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¿Qué es Pabau?
Pabau es una completa aplicación de gestión de clínicas utilizada por cientos de profesionales de la salud en todo el mundo. Gestiona horarios, notas de tratamientos, facturas, pagos, marketing y mucho más. Es útil para clínicas de todos los tamaños, desde grandes equipos hasta profesionales independientes.
¿Quién usa Pabau?
Pabau es una completa aplicación de gestión de consultas utilizada por miles de profesionales de la salud de todo el mundo.
¿Tienes dudas sobre Pabau?
Compara con una alternativa popular
Pabau
Otras alternativas interesantes a Pabau
Opinones de Pabau
This is going to be awesome!
Puntos a favor:
Definitely worth getting on board with P2; despite the teething issues and occasional bugs (which the support team are always aiming to help with) the overall functionality is going to be amazing 🤩
Contras:
Some areas remain in development in Pabau 2 but on the whole having a positive experience
Respuesta de Pabau
hace 6 meses
Thanks for the review Allan - I know you are a great user of our system and we value you as a client. Make sure you have checked our new lessons on https://academy.pabau.com and remember you can book 121 success meetings to make sure you are getting the most out of our system anytime here:- https://support.pabau.com/meetings/pabau/success-meeting https://support.pabau.com/meetings/pabau/success-meeting-us For anyone else considering switching from Clinko - check out https://pabau.com/compare/cliniko/
Alternativas consideradas:
Lots of workarounds
Comentarios: It's ok. I am not thrilled about the move to pabau 2 as have had to chase to ensure items are included and am getting very little communication back
Puntos a favor:
It is a one stop shop and allows us to manage bookings, records and finances all in one place
Contras:
We have to use lots of workarounds to track progress so we have many spreadsheets running alongside it and the reporting function is sub par to really get proper detail about what's happening in the business without paying extra for custom reports
Respuesta de Pabau
hace 3 meses
Hi Elizabeth, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To maximize your Pabau 2 account (including expert help around reporting), book a 1:1 success meeting: - https://support.pabau.com/meetings/pabau/success-meeting - https://support.pabau.com/meetings/pabau/success-meeting-us Additionally, explore these resources available 24/7: Pabau Academy (200+ lessons) - https://academy.pabau.com/ Knowledge Base (500+ articles) - https://support.pabau.com/en/pabau2/ You can also get instant support via https://pabau.com/support-centre/ Thank you again. Your feedback helps us improve. Best regards, Alex Product Marketing Manager P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/
[sensitive content hidden] deserves a pay rise!
Comentarios: Difficult with the technical side but have had a great experience with [sensitive content hidden]
Puntos a favor:
A lot of the automated features such as consent, medical, reminders, follow ups, reviews
Contras:
Difficult to learn how to use the system, but [sensitive content hidden] has been amazing and very supportive
Respuesta de Pabau
la semana pasada
Hi Natasha, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! On top of the support you've been receiving, to maximize your Pabau account, we would recommend booking a 1:1 success meeting (if you haven't already): - https://support.pabau.com/meetings/pabau/success-meeting - https://support.pabau.com/meetings/pabau/success-meeting-us Additionally, explore these resources available 24/7: Pabau Academy (300+ lessons) - https://academy.pabau.com/ Knowledge Base (600+ articles) - https://support.pabau.com/en/pabau2/ You can also get instant support via https://pabau.com/support-centre/ Thank you again. Your feedback helps us improve. Best regards, Alex Product Marketing Manager
Pabau 2 is not working properly and causing lots of damage
Comentarios:
I was happy with Pabau 1.However Pabau 2 was mandatory for all clinics and I was pushed to change it to it.
The software doesn’t work properly.Emails are disappearing from patients cards,you have to create services couple of time in order them to show in the software.I did create service myself 5 times and it still not possible to add it on the invoice.There are lots times when it is simply just not opening ,you have to reload page 10 times in order it to work.Absolutely horrible software.Contacted customer support lots of times,sent video about issues,since July no improvements.It cause massive disruption at work .Very disappointing.
Puntos a favor:
Pabau 1 was good and easy. There is nothing I like in Pabau 2 because it still needs to have lots of improvement
Contras:
Software Pabau 2 is no working properly.It had tonnes of mistakes in day to day work
Respuesta de Pabau
la semana pasada
Hi Galina, sorry to hear you have been having problems. I would love you to have a meeting with one of our senior leadership team to discuss these issues. Please email viktorc@pabau.com and arrange a 121, and we will endeavor to turn this around. You can also get instant support via http://support.pabau.com and log a ticket for anything outstanding via http://mytickets.pabau.com. Our support customer satisfaction is over 90% this quarter. Additionally, you can explore these resources available 24/7 - https://pabau.com/support-centre/ Thank you for reaching out, your feedback is very valuable to us and helps us constantly improve. Best regards, Alex Product Marketing Manager P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/
Alternativas consideradas:
Excellent crm
Comentarios: Good customer service, easy to use setup, easy to find information
Puntos a favor:
It’s got mostly everything I need minus few features that are coming soon
Contras:
A few features aren’t ready that I thought were already functioning
Respuesta de Pabau
hace 3 meses
Hi Ellen, Thank you so much for your review - we are thrilled to have you onboard! We're constantly rolling out new features and updates – keep an eye for our newsletter! As a reminder, you can book a call with our Success team anytime to make sure you are getting the most out of our system: UK hours: https://support.pabau.com/meetings/pabau/success-meeting US hours: https://support.pabau.com/meetings/pabau/success-meeting-us Best wishes, Thiago
