---
description: ¿Qué es y para qué sirve HubSpot Sales Hub? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
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title: ¿Qué es HubSpot Sales Hub? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Software de asistente de ventas con IA](/directory/34135/ai-sales-assistant/software) > [HubSpot Sales Hub](/software/140219/hubspot-saleshub)

# HubSpot Sales Hub

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> Ofrece seguimiento de correo electrónico, búsqueda de bases de datos de clientes potenciales, intercambio de presentaciones en tiempo real y marcador automático con grabación y registro de llamadas.
> 
> Veredicto: 506 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa HubSpot Sales Hub?

Más de 52 000 clientes en más de 100 países usan el galardonado software HubSpot para atraer, involucrar y deleitar a sus clientes.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.5/5** | 506 Opiniones |
| Facilidad de uso | 4.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.2/5 | Basado en las opiniones generales |
| Funciones | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: HubSpot
- **Ubicación**: Cambridge, EE. UU.
- **Constitución**: 2012

## Contexto comercial

- **Precio inicial**: USD 15.00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, español, francés, inglés, italiano, japonés, neerlandés, portugués
- **Países disponibles**: Estados Unidos

## Funciones

- Alertas y notificaciones
- Almacenamiento de documentos
- Arrastrar y soltar
- Automatización de procesos empresariales
- Base de datos de clientes
- Búsqueda/filtro
- CRM
- CRM Integration
- Captura de clientes potenciales
- Configuración de flujos de trabajo
- Creación de informes/análisis
- Cualificación de leads
- Distribución automática de llamadas
- Entrada de datos
- Generación de clientes potenciales
- Gestión de actividad de ventas
- Gestión de calendarios
- Gestión de campañas
- Gestión de centros de atención telefónica
- Gestión de clientes potenciales
- Gestión de comisiones
- Gestión de contactos
- Gestión de correo electrónico
- Gestión de documentos
- Gestión de flujos de trabajo
- Gestión de oportunidades
- Gestión de reuniones
- Gestión de tareas
- Gestión del pipeline
- Gestión del pipeline de ventas
- Gestión del territorio
- IA y aprendizaje automático
- IVR
- Informes de ventas
- Informes personalizables
- Inteligencia conversacional
- Lead Scoring
- Métricas de rendimiento
- Panel de actividades
- Panel de comunicaciones
- Para equipos/organizaciones de ventas
- Plantillas de correo electrónico
- Priorización
- Programación
- Real-Time Notifications
- Recordatorios
- Reserva en línea
- Seguimiento de clics
- Seguimiento por correo electrónico
- Sincronización de calendario

… y 9 características más

## Integraciones (en total: 171)

- 3CX
- Absorb
- Agentforce
- Aircall
- Airtable
- Aloware
- Amazon QuickSight
- Apollo.io
- Applied Epic
- Arrows
- Asana
- Asana for Gmail for G Suite
- AskElephant
- Avoma
- Bird

… y 156 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de asistente de ventas con IA](https://www.capterra.mx/directory/34135/ai-sales-assistant/software)

## Categorías relacionadas

- [Software de asistente de ventas con IA](https://www.capterra.mx/directory/34135/ai-sales-assistant/software)
- [Software para pronóstico de ventas](https://www.capterra.mx/directory/30930/sales-forecasting/software)
- [Software para VoIP](https://www.capterra.mx/directory/30940/voip/software)
- [Software para call center](https://www.capterra.mx/directory/30007/call-center/software)
- [Herramientas de email tracking](https://www.capterra.mx/directory/31325/email-tracking/software)

## Alternativas

1. [HubSpot CRM](https://www.capterra.mx/software/152373/hubspot-crm) — 4.5/5 (4491 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.mx/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.mx/software/61368/salesforce) — 4.4/5 (18811 reviews)
4. [Zoho CRM](https://www.capterra.mx/software/155928/zoho-crm) — 4.3/5 (7002 reviews)
5. [Pipedrive](https://www.capterra.mx/software/132666/pipedrive) — 4.5/5 (3062 reviews)

## Opiniones

### "Great product that needs small touches" — 4.0/5

> **Jerguz** | *25 de marzo de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I like HubSpot Sales Hub for its detailed features when it comes to dividing up contacts and seeing the activities done in each and every contact and company. This makes it valuable as I can see and organize all the contacts we have.
> 
> **Puntos en contra**: It needs  a feature where you don't have to click on each individual contact to get to the next one. You shouldn't have to go backwards. If there could be a next contact button, it would make going to the next company or the next employee in the list more seamless. It would make it easier to reach out to multiple ones, reducing the time and making it more efficient.
> 
> Its a great tool for what we need it for but it has a lot of areas of improvement. Easier to flip from one contact card to another would be a good start

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### "Hubspot Embraces Sales Hub and becomes Sales Focused" — 4.0/5

> **Nolan** | *7 de abril de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue and upcoming, but do find the Guided Actions to be my favorite part. Hubspot helps sort recommended actions based on Deals and Prospecting, allowing myself and team to stay prepared for meetings.
> 
> **Puntos en contra**: The layout took some getting used to. I had actually preferred the Prospecting Hub Layout before that was replaced. It doesn't flow as well when opening specific leads in Hubspot Sales Hub.
> 
> Overall, it's a great improvement to Hubspot, where my prior critiques have been based on it not being a sales persons CRM. It's definitely made an impact in organizational outreach for us, and has allowed us to reduce CTA and time to convert because we don't miss on Follow-Ups.

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### "Expensive but not the best one out there" — 3.0/5

> **Sara Gabriela** | *13 de abril de 2025* | Servicios medioambientales | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: While it is very helpful to receive, track, and organize leads; you can also get live notifications, replies, or changes made.
> 
> **Puntos en contra**: The Workflows does not always work; there are delays, and almost every week, there's an issue with something.
> 
> I think it is the most expensive CRM, but there are some issues, some delays, and some problems that take a while to get solved on the support side.

-----

### "Positive overall experience with HubSpot Sales Hub" — 5.0/5

> **Stacy** | *6 de julio de 2026* | Ingeniería industrial o mecánica | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The ease of use and intuitive interface stand out immediately. It centralizes all sales activities—contact management, deal tracking, email communication, and reporting—into one platform, which significantly improves visibility and efficiency. The seamless integration with marketing tools and automation features helps streamline the entire sales pipeline, making it easier to nurture leads and close deals faster.
> 
> **Puntos en contra**: While powerful, some of the more advanced features (like custom reporting and automation workflows) can have a learning curve and may require additional setup time. Additionally, costs can increase quickly as you scale or add premium features, which may be a consideration for growing teams.
> 
> Our overall experience with HubSpot Sales Hub has been very positive. It has become the central platform for managing our sales pipeline, customer interactions, and reporting, giving our team greater visibility into every stage of the sales process. The integration with our marketing efforts and Genius ERP has improved communication between departments, reduced manual data entry, and helped create a more seamless workflow from lead generation through project execution. The platform is intuitive, reliable, and continually adds new features that help our team work more efficiently and make better data-driven decisions.

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### "Easy to Use: Very Intuitive Layout" — 5.0/5

> **Usuario verificado** | *16 de enero de 2026* | Construcción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The HubSpot Sales Hub is an essential to HubSpot's spoke of products. Being able to easily and quickly follow up with prospects, deals, and clients makes the hub worth the investment.
> 
> **Puntos en contra**: The implementation of workflows is tedious and can necessitate a HubSpot expert to be employed. However, once everything is in place, it is a dream to use.
> 
> I've been using HubSpot Sales Hub for over 3.5 years and it has changed how I interact with my prospects. It has also greatly increased my volume of deals.

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## Enlaces

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