¿Qué es Housecall Pro?
Housecall Pro es una aplicación de gestión de servicios externos basada en la nube que permite a los profesionales de servicios automatizar sus procesos comerciales y flujos de trabajo. La aplicación más valorada es una solución de gestión empresarial todo en uno que permite a los profesionales de servicios administrar y hacer crecer su negocio desde su smartphone. La plataforma incluye una amplia gama de funciones como programación de trabajos, distribución, facturación automática, notificaciones por SMS a clientes, procesamiento de pagos, marketing, reservas online y mucho más.
¿Quién usa Housecall Pro?
Housecall Pro es útil para todos los profesionales de empresas de servicios en las principales categorías del sector: fontanería, electricidad, limpieza de alfombras, climatización, limpieza, mantenimiento, limpiacristales, cerrajería, etc.
¿Dónde se puede implementar Housecall Pro?
Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
Sobre el proveedor
- Housecall Pro
- Ubicado en San Diego, EE. UU.
- Fundada en 2013
- Asistencia telefónica
- Chat
Países disponibles
Canadá, Estados Unidos
Idiomas
inglés
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Sobre el proveedor
- Housecall Pro
- Ubicado en San Diego, EE. UU.
- Fundada en 2013
- Asistencia telefónica
- Chat
Países disponibles
Canadá, Estados Unidos
Idiomas
inglés
Imágenes y vídeos de Housecall Pro
Comparar el precio de Housecall Pro con productos similares
Funciones de Housecall Pro
Alternativas a Housecall Pro
Opinones de Housecall Pro
Ryan
Great software that has really helped us take our remediation business to the next level.
Comentarios: HousecallPro has helped us take our business to the next level and makes dispatching, estimating, and bookkeeping much easier. I've used other competitive products in the past, but nothing has come close to the features of HousecallPro.
Puntos a favor:
Price list flexibility, automated emails, estimate approvals and invoicing, and dispatching to make sure everyone's on the same page.
Contras:
The automated emails should absolutely be tied to job tags, but because they're tied to customer tags, we have to add and remove them vigilantly if we have repeat customers with multiple properties or different service needs. I wish the estimate approval process was more of an eSignature process as opposed to any party just clicking a button.
Respuesta de Housecall Pro
hace 2 meses
Hi Ryan, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
Andy
Alternativas consideradas:
Saves time and Money
Comentarios: Great customer service and functionality
Puntos a favor:
Housecall Pro has been a great addition to our company. We've used several different options in the past and never been satisfied until now. This software has saved us countless hours and made us a more profitable company. Great support
Contras:
There are a few minor hiccups, but they can be easily worked around until the software team makes adjustments to eliminate them.
karen
What were they thinking?!?
Comentarios: Used to be a big supporter. Now feel betrayed. This experience is moving me to look for other solutions. Moving will be a giant expense in time and training and data movement....but i have to work with partners i can trust and believe in. HCP is no longer that partner...I can see that now. Very disappointed. If you plan to grow to more than 5 employees - this is not the solution for you based on their current predatory pricing plan.
Puntos a favor:
Good product- does what it is supposed to do. You can schedule jobs, invoice customers, and develop a nice database of what you did with each customer. It has limitations and its share of glitches Support is mediocre but it is available. I've been a fan for a long time and have brought a number of businesses over to use their software. No more though.
Contras:
If you grow from 5 to 6 employees watch out - its time to move to another software provider in my opinion. The pricing plan allows up to 5 employees for 1 set price. Keep in mind one of those 5 employees is your office staff so you really only get 4 field techs. If you add the 6th employee your HCP monthly price more than doubles the entire cost of the plan. There is now no longer a way to add 1 employee to their mid-tier plan - you have to move to the high tier plan. You can purchase 2 of the mid tier plans for less than the price of their high tier plan - this is just so ill-conceived! Last year we were able to add 1 additional employee for just a set fee per employee which was very reasonable. WHen that employee quit we were back down to 5...so were unaware that in June 2022 they made this change wiping out the ability to add an incremental employee without having to jump to the next tier. I am gobsmacked by how wrong of move this was on their part. The whole point of this software is helping you to grow your business - but apparently as soon as you do grow boy do they punish you for it! Additionally their search function for the "pricebook" leaves a lot to be desired. If you type in a keyword like "flange" and you have multiple items with that keyword in the description you expect all of the items with that keyword to appear. It doesn't. Only some do. No rhyme or reason to it. Uploading photos from field is dodgy and slow. Reports availble are not reliable or accurate
Respuesta de Housecall Pro
hace 2 meses
Hi Karen, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
Andrew
The Best For Less
Comentarios: Outstanding product that has allowed our business to flourish as a top certified partner, providing a valuable scheduling key to our business model.
Puntos a favor:
Houscall Pro offers the power and packaging of a large CRM/FSM at a fraction of the price point. No crazy per user rates, no wild addon costs, just packages that are flat rate, affordable, and well within the budget of even the smallest home services business.
Contras:
Some features when released are generally half finished or in beta when they really need more time to cook, but they are desperate to try and satiate the cravings of their thousands of users
Respuesta de Housecall Pro
hace 3 meses
Hi Andrew, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
Karole
Management Efficiency
Comentarios: It seems to be a great platform. I am actively learning and integrating other activities.
Puntos a favor:
I love HouseCall Pro because it seems to be a one-stop-shop for management. It has the capability to add your Quickbooks which takes care of your taxes; Gusto for Payroll and many other for other required business activities. I am still learning all the additionally features.
Contras:
I dislike the fact that once you create an Estimate and send to client it does not allow for the client to pay a deposit; despite the Estimate having the request for a deposit. Once Estimate is approved, the administrator has to manually convert the Estimate to Job (Copy to Job) then; the administrator must include a "new" deposit request on the Invoice since the request from the Estimate is not even automatically converted. This seems to be backward and retarded of the developers given the additionally impressive features of the software.
Respuesta de Housecall Pro
hace 2 semanas
Hi Karole P., thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at the address provided. Thank you again.
