--- description: ¿Qué es y para qué sirve TouchBistro? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es TouchBistro? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Sistemas de punto de venta para restaurante](/directory/30603/restaurant-pos/software) > [TouchBistro](/software/140677/touchbistro) # TouchBistro Canonical: https://www.capterra.mx/software/140677/touchbistro Página: 1 de 18\ Siguiente: [Página siguiente](https://www.capterra.mx/software/140677/touchbistro?page=2) > TouchBistro ha sido diseñado por y para el mundo del restaurante, para cubrir las necesidades únicas de tu negocio de restauración. > > Veredicto: 414 usuarios lo han valorado con **3.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa TouchBistro? TouchBistro POS es perfecto para cualquier negocio de servicio completo o servicio rápido que busca reducir los costos, aumentar la eficiencia y mejorar su experiencia con el cliente. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.8/5** | 414 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.3/5 | Basado en las opiniones generales | | Funciones | 3.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: TouchBistro - **Ubicación**: Toronto, Canadá - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: USD 69.00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (local), Linux (local), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Acceso móvil - Alertas y notificaciones - Control de inventario - Controles o permisos de acceso - Controles por separado - Creación de informes y estadísticas - Creación de informes/análisis - Cuentas de clientes - Facturación - Gestión de consejos - Gestión de descuentos - Gestión de empleados - Gestión de entrega - Gestión de ingresos - Gestión de inventarios - Gestión de pedidos - Gestión de recibos - Gestión de reservas - Gestión de tablas - Gestión de tarjetas de regalo - Gestión de tesorería - Informes de ventas - Integración contable - Kitchen/Menu Management - Pagos electrónicos - Pagos en línea - Pedidos en línea - Programa de fidelización - Punto de venta (POS) - Punto de venta para restaurantes - Registro de pedido ## Integraciones (en total: 17) - 7shifts - Craftable - Deliverect - EVO Payments - MarginEdge - Marketman - Optimum Control - Ordermark - PayPal - Push Operations - QuickBooks Online Advanced - Sage Intacct - Square Point of Sale - Square for Retail - WISK.ai … y 2 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Sistemas de punto de venta para restaurante](https://www.capterra.mx/directory/30603/restaurant-pos/software) ## Categorías relacionadas - [Sistemas de punto de venta para restaurante](https://www.capterra.mx/directory/30603/restaurant-pos/software) - [Software para restaurantes](https://www.capterra.mx/directory/20026/restaurant-management/software) - [Software de punto de venta para bares](https://www.capterra.mx/directory/30897/bar-pos/software) - [Software de punto de venta para iPad](https://www.capterra.mx/directory/30915/ipad-pos/software) - [Software de entrega de alimentos](https://www.capterra.mx/directory/30861/food-delivery/software) ## Alternativas 1. [Restroworks](https://www.capterra.mx/software/142877/Restroworks) — 4.9/5 (663 reviews) 2. [Toast POS](https://www.capterra.mx/software/136301/toast-pos) — 4.1/5 (554 reviews) 3. [Lavu](https://www.capterra.mx/software/118828/lavu) — 4.2/5 (259 reviews) 4. [Epos Now](https://www.capterra.mx/software/152638/epos-now) — 3.8/5 (727 reviews) 5. [Clover](https://www.capterra.mx/software/166759/clover) — 3.8/5 (580 reviews) ## Opiniones ### "Horrible experience" — 1.0/5 > **Yonatan** | *18 de agosto de 2026* | Alimentación y bebidas | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Software is well developed That is the reason we were interested to work with them Unfortunatly the company is the oposite of how good the software is. > > **Puntos en contra**: Horrible experience with TouchBistro We ran TouchBistro in our restaurant and it was an expensive mistake. This company's business model is to lock you into endless contracts, and they don't follow or respect Mexican law. They charge IVA tax but never issued a CFDI, the invoice required by Mexican law. What the salesperson told us about cancelling is not what the contract says. No adhesion contract registered with PROFECO, the Mexican consumer authority. The contract names TouchBistro Inc. in Toronto as the provider, but the charges come from TouchBistro Mexico. They changed the terms and conditions in the middle of our contract. We cancelled in writing and on time. They refused it and kept invoicing. The model is a 24 month lock-in with automatic renewal, and you pay the rest of the term if you want out. Read the whole contract before you sign anything with them. Better yet, look elsewhere. The software is not worth the headache. > > Not good, Shady sales practices, questionable ethics and values. Does not follow local regulations in Mexico ----- ### "Bang for your buck" — 4.0/5 > **Stephane** | *10 de febrero de 2023* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Can't beat the price. user friendly. menu management is a breeze. > > **Puntos en contra**: For larger organizations integration with other software needs to be easier. reports could be better. seperating reports by time periods is a problem > > The support team was on top of installation and on-boarding. the owner was present. ----- ### "TouchBistro for Resorts" — 5.0/5 > **Emily** | *18 de agosto de 2023* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: We love TouchBistro to manage room charges and the mass amount of listed items that we sell from our fine dining restaurant to our gift shop. > > **Puntos en contra**: One of the biggest challenges we've found with TouchBistro is the technology issues whenever updates are needed. It's often something that can't be fixed in house and that's down time we can't afford to lose. > > Overall - we've found TouchBistro to be the most robust, yet easy to use program on the market. While other POS might be simpler, TB fulfills more functions than most, while still be easy to navigate. ----- ### "Not recommended for full-service restaurant" — 1.0/5 > **Cindy** | *27 de mayo de 2025* | Restaurantes | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: TouchBistro is iPad based and almost all-wireless system. It's very convenient to walk around with the POS system. > > **Puntos en contra**: Customer Service is the worst I have ever encountered in any setting or in any industry. No response or resolution to most problems. > > Poor customer service from the beginning. Mislead by sales rep. Inadequate training through Zoom. Missing/Unusable equipment. Calls not returned; advised to use email but no response to those either. ----- ### "Owner operator" — 5.0/5 > **Bellal** | *13 de enero de 2026* | Restaurantes | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: I really like their customer support. They always have the right answers for me and I like how easy their system is to work. > > **Puntos en contra**: I feel like they give you too much information even though a lot of information is good a lot of it is also nonsense > > Overall, I like Touch Bistro because it is user friendly, and the customer support makes it very easy to use. ----- Página: 1 de 18\ Siguiente: [Página siguiente](https://www.capterra.mx/software/140677/touchbistro?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/140677/touchbistro) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados