--- description: ¿Qué es y para qué sirve ToucanTech? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es ToucanTech? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software CRM para ONGs](/directory/31515/nonprofit-crm/software) > [ToucanTech](/software/140805/toucantech) # ToucanTech Canonical: https://www.capterra.mx/software/140805/toucantech Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.mx/software/140805/toucantech?page=2) > Software inteligente para impulsar la participación de la comunidad > > Veredicto: 151 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ToucanTech? Ideal para escuelas, universidades, empresas y organizaciones benéficas que necesitan un sitio web eficiente, atractivo y asequible que combine CRM y comunidad. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 151 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ToucanTech - **Ubicación**: London, RU - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: USD 8,000.00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - Alertas y notificaciones - Aplicación móvil - Base de datos de clientes - Base de datos de contactos - Base de datos de miembros - Captura y transferencia de datos - Compra de entradas - Comunicación con miembros - Creación de informes y estadísticas - Creación de marca personalizable - Directorio de miembros - Donaciones en línea - Donaciones por móvil - Donación recurrente - Edición de texto - Etiquetado - Gestión de aplicaciones - Gestión de campañas - Gestión de candidatos - Gestión de compromisos de donación - Gestión de contactos - Gestión de contenidos - Gestión de cotizaciones - Gestión de documentos - Gestión de donaciones - Gestión de donantes - Gestión de eventos - Gestión de flujos de trabajo - Gestión de formularios - Gestión de la información - Gestión de la recaudación de fondos - Gestión de membresías - Gestión de pequeños grupos - Gestión de páginas web - Gestión de tareas - Gestión de voluntariado - Herramientas de colaboración - Integración contable - Integración de redes sociales - Modelos personalizables - Moderación - Opciones de publicación de contenidos - Para organizaciones religiosas - Portal de autoservicio - Procesamiento de pagos - Programación de eventos - Renovación de inscripciones - Seguimiento de la participación - Seguimiento por correo electrónico - Tipos de miembros … y 29 características más ## Integraciones (en total: 17) - Apple Pay - Freshchat - GoCardless - Google Cloud - Google Pay - Instagram - Juicer - LinkedIn for Business - Meta for Business - PayPal - Stripe - Stripe Billing - Synergetic - TASS - Twitter/X … y 2 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software CRM para ONGs](https://www.capterra.mx/directory/31515/nonprofit-crm/software) ## Categorías relacionadas - [Software CRM para ONGs](https://www.capterra.mx/directory/31515/nonprofit-crm/software) - [Software de gestión de antiguos alumnos](https://www.capterra.mx/directory/10039/alumni-management/software) - [Software de correo electrónico](https://www.capterra.mx/directory/30553/email-management/software) - [Software para estudiantes](https://www.capterra.mx/directory/31577/student-engagement-platform/software) - [Software para gestión de eventos](https://www.capterra.mx/directory/20030/event-management/software) ## Alternativas 1. [Vaave](https://www.capterra.mx/software/142144/vaave) — 4.8/5 (411 reviews) 2. [Almabase](https://www.capterra.mx/software/133653/almabase) — 4.7/5 (144 reviews) 3. [Raklet](https://www.capterra.mx/software/148555/raklet) — 4.7/5 (93 reviews) 4. [Bitrix24](https://www.capterra.mx/software/113540/bitrix24) — 4.2/5 (1002 reviews) 5. [WildApricot](https://www.capterra.mx/software/76116/wildapricot) — 4.4/5 (556 reviews) ## Opiniones ### "Three years in with Toucantech and it just gets better and better" — 5.0/5 > **Roger** | *20 de marzo de 2023* | Recaudación de fondos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like that you get to know the staff at Toucantech; and that they get to know you as well. This means we all better understand how to deal with problems. > > **Puntos en contra**: Although "glitches" appear in the software from time to time, even this "down arrow issue" is usually dealt with speedily and efficiently. I assume rival software also can have these problems, so I prefer to work on the basis that Toucantech resolves them more quickly than its rivals. > > For this review, I'd like instead to illustrate the answer to this question with how a specific problem was dealt with.Being new to using the fundraising module Toucantech was kind enough to "road test" what we had constructed to ensure it would work. This brought peace of mind.Then shortly afterwards, I felt confident to implement a further measure. This went horribly wrong. I was not sure if it was a problem with the software or something I had done.The team at Toucantech immediately responded to my urgent request for help. Following a 2-hour Zoom call, we worked out what I had done wrong, and Toucantech put it right so that it presented on the website as it was supposed to. (They were gracious enough to say that what I had done wrong could easily be done by other new users of their software, and so were going to improve the instructions for that part of the site.)At no time did I feel embarrassed for getting it wrong, and I was so grateful for their patience in putting things right as part and parcel of their normal, fantastic customer service. ----- ### "Building Stronger Communities with ToucanTech's Solutions" — 4.0/5 > **Philip** | *25 de septiembre de 2024* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Technical support has been excellent and their flexibility and help with website evolution. > > **Puntos en contra**: Getting to grips with the Database. This is probably more me than ToucanTech but I find the search filters difficult to use to create bespoke mailing lists. > > Very positive, they are supportive of your initiatives and work with you on getting the most out the platform to suit your needs ----- ### "Good for medium sized organisations" — 3.0/5 > **Dominic** | *24 de marzo de 2021* | Administración educativa | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Record filter options + galleries interface > > **Puntos en contra**: Design hub for newsletters is a bit clunky > > Amazing customer service ----- ### "Toucan Tech Database, Website, Comms function and so much more\!" — 5.0/5 > **Amy** | *2 de agosto de 2024* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Toucan Tech is an intuitive system to use with an easy interface. The reason I chose to go with TT was because of the multi functionality - comms, payments, website, database all in one. It really is a one stop shop. > > **Puntos en contra**: As with any platform of this nature, there are restrictions on things like images, you need to make sure they are edited correctly before uploading for example - once you get used to it, you just know that they have to be edited first. > > The team at Toucan Tech did everything they could to support our site build. I was very keen to move quicker than perhaps they normally would, but they supported and backed me every step of the way. The support portal is incredibly helpful and I have found the support helpdesk to very responsive on the whole. I have previously used Raiser's Edge, and this database is so much easier to use and understand - I was able to do most of the front facing site alone, and then use the included in person training session to drill down into specific elements. I very much appreciated having one single person looking after our account and knowing that I could email them at any point if I needed clarification, and it was never a problem if it was something trivial or something I had already been told. Any tech issues were escalated quickly. I'm looking forward to using the full functionality of Toucan Tech as the weeks and months go by and the developments they bring. ----- ### "A user-friendly one-stop solution for alumni communications, database, fundraising and website portal." — 5.0/5 > **Carol** | *1 de agosto de 2024* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: ToucanTech has made a huge positive difference on the school’s alumni relations, particularly through the well-designed email templates and database. The filters have a great user interface and are easy to use, especially for anyone with little/no database management experience. There is lots of training available via the support website, online training and events and overall, I’d say using Toucantech is fairly intuitive. > > **Puntos en contra**: I don’t have any negatives. My role is mostly marketing as well as covering alumni/development within a medium-sized school, so given the limitations on my time I’d say the only downside is knowing that there are so many useful modules and features available but I mostly use the basic functionalities. > > ToucanTech is a great product with a user-friendly front-end and back-end interface which is far better than other providers. I enjoy working with the helpful and knowledgeable support and data teams and would recommend Toucantech to anyone looking for a one-stop solution for alumni communications, database management, fundraising and dedicated alumni website portal. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.mx/software/140805/toucantech?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/140805/toucantech) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados