Smartcare

¿Quién usa Smartcare?

Smartcare es útil para padres, maestros y directores/propietarios de centros de cuidado infantil/guarderías, centros de aprendizaje temprano, programas de enriquecimiento, centros Montessori, preescolares religiosos y mucho más.

¿Qué es Smartcare?

Smartcare es una solución de software de administración de centros de cuidado infantil fácil de usar que cambia la forma en que se relacionan los propietarios, directores, maestros y padres de los centros de cuidado infantil. Fácil facturación y procesamiento de pagos. Incluye asistencia, mantenimiento de registros y seguimiento de clientes potenciales. Este software fácil de usar hace el trabajo arduo por ti para que puedas centrarte en lo que más importa... ¡los niños! Smartcare es adecuado para centros con más de 20 niños, centros con múltiples ubicaciones y agencias de servicios compartidos.

Información sobre Smartcare

Smartcare

https://smartcare.com

Fundada en 2014

Vídeo de Smartcare
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Resumen de precios de Smartcare

Smartcare no está disponible en versión gratuita y no ofrece prueba gratis. La versión de pago de Smartcare está disponible a partir de USD 3.00/mes.


Precio inicial

USD 3.00/mes

Versión gratuita

No

Prueba gratis

No

Smartcare: implementación y asistencia

Asistencia

  • Horas laborables
  • En línea

Implementación

  • En la nube, SaaS, web
  • Móvil: nativo de iOS
  • Móvil: nativo de Android

Formación

  • En persona
  • En vivo en línea
  • Seminarios web
  • Documentación

Funciones de Smartcare

  • Autopréstamo y autodevolución
  • Base de datos de miembros
  • Facturación
  • Gestión de calendarios
  • Gestión de empleados
  • Gestión de inscripción
  • Gestión de las comunicaciones
  • Gestión de listas de espera
  • Informes diarios
  • Portal de padres
  • Procesamiento de pagos
  • Seguimiento de comidas
  • Seguimiento de inmunización y alergias

Lista completa de Software para cuidado infantil

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Opiniones de Smartcare

Todas las opiniones

Calificación general

3.8/5

Evaluación media

Facilidad de uso 3.6
Atención al cliente 4.1
Funcionalidades 3.4
Relación calidad-precio 3.7

Evaluar software

Comparte tus experiencias con otros compradores de software.

¡Escribe una reseña!
Stephanie G.
Regional Director
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 10/7/2018

"My experience with SmartCare has improved for the better."

Comentarios: The main benefit that a user would get from this product is all the child and family information in one place and easily accessible. Another amazing feature is the ability to print reports for attendance, billing, and other items.

Puntos a favor: I enjoy the real-time updates within the center, teacher and parent apps. I can also appreciate that there is always someone in customer service with anything that needs to be addressed. Lastly, I enjoy that there are always constant improvements based off of suggestions that actual users have suggested.

Contras: Thankfully, there have been so many improvements since the release of the program that there are not too many cons to mention. The only improvement that I can suggest is the ability to print out individual balance reports for families.

Respuesta de proveedores

por Smartcare el 25/7/2018

Stephanie,

Thank you so much for your fantastic feedback!
We are so glad to hear that you have had a wonderful experience with our software and our customer service has been outstanding for you.

We're positively elated to be able to provide our Customers with all of the features we offer and continue to improve week by week - with updates and new features! Smartcare is happy to be able to deliver our software to your Center and we appreciate your business and we expect to continue to update our software to meet your needs.

Warm Regards,
Collette Hull | chull@smartcare.com
Smartcare - Director of Sales Enablement & Marketing

  • Fuente de la reseña 
  • Publicado el 10/7/2018
Becca D.
Head of School
Administración educativa, 11-50 empleados
Ha utilizado el software durante: Más de un año
  • Calificación global
    5 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    5 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 14/7/2020

"Review"

Comentarios: Smartcare continues to answer and support every aspect of their product. The customer support team is always available and in no rush to move on to the next customer. They will stay on the phone until the problem has a solution or they will find the solution and call us back with the answers we need.

Puntos a favor: Smartcare is a product that continues to be enhanced to serve the needs of the consumer.

Contras: The parent connection lacks the desired functionality that would be used by my teachers.

  • Fuente de la reseña 
  • Publicado el 14/7/2020
Tara O.
Director
Administración educativa, 11-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    4 /5
  • Facilidad de uso
    4 /5
  • Características y funcionalidades
    3 /5
  • Asistencia técnica
    5 /5
  • Relación calidad-precio
    5 /5
  • Probabilidad de recomendación
    6/10
  • Fuente de la reseña 
  • Publicado el 19/1/2021

"It is all in one"

Comentarios: It gave my parents what they wanted. And I don't have to pay for cc transactions any more.

Puntos a favor: I liked that it is 1 price a month. I don't have to add anything in to get everything they offer. My families have been happy since we moved.

Contras: It needs a teacher app. Every day I hear about how my teachers have a hard time with the web based site.

  • Fuente de la reseña 
  • Publicado el 19/1/2021
Katherine S.
Administrator
Administración educativa, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
  • Calificación global
    3 /5
  • Facilidad de uso
    2 /5
  • Características y funcionalidades
    2 /5
  • Asistencia técnica
    4 /5
  • Relación calidad-precio
    3 /5
  • Probabilidad de recomendación
    2/10
  • Fuente de la reseña 
  • Publicado el 17/7/2018

"Not an easy transition from Child Care Manager"

Puntos a favor: We like the parents ability to set up accounts and manage funds on their own. I like the reports of children not signed out of the school and the employees not signed out of the school. I like the ability to log on and see our data anywhere.

Contras: This system does not feel very streamlined. It feels cut and paste. When you are dealing with children and families, you should be able to go to the parents last name see.the children, the accounts, etc and do your functions - adding credits, changing billing items, making notes...all in one place. One stop shop. Not ten clicks to see it all and to do what you need to do. With the transition from CCM to Smart Care some of the functions needed additional finesse to get working - the primary /secondary sponsor was a huge issue. It would be better if the parents when signing up could choose the family sponsor. Instead of us finding billing issues because this was not configured right from CCM. Reports - Smart Care assumes everyone is going to be on tablets but unfortunately this is not the case with all preschools including ours. We need to be able to generate paper copies of all reports like we did in CCM. The reports are not as professional looking as those in CCM. Door Access not yet an option - waiting. Text Message notification - not everyone has the app or will put it on their phone. We need this function to work for mass text messaging. Grandparents can get texts they haven't all embraced the app. All searches and displays should be the same. I prefer families and children listed by last name so siblings will be underneath siblings. Also, a search bar should be on every single page.

Respuesta de proveedores

por Smartcare el 2/10/2018

It is our pleasure to assist you in locating our Online Resources for you and your Staff!

We have an array of Tutorial Videos and User Guides available to our Smartcare Clients, on our Smartcare Website that can be accessed here:

Tutorial Videos
https://smartcare.com/videos/

User Guides
https://smartcare.com/user-guides/
*Tutorial Videos and User Guides are Password Protected - please use the password provided to you by your Customer Success Manager.

We also host LIVE Webinars you and your staff could attend - or sign up for recorded sessions by checking out our all new Smartcare University at http://offers.smartcare.com/smartcare-university

Finally, should you need additional assistance, please do not hesitate to reach out to our Support Team at support@smartcare.com - or by giving us a call at (844) 762-7837.

Warm Regards,

Collette Hull
Director of Marketing

  • Fuente de la reseña 
  • Publicado el 17/7/2018
Kaliani C.
case manager
Práctica de la abogacía, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
  • Calificación global
    4 /5
  • Facilidad de uso
    5 /5
  • Características y funcionalidades
    4 /5
  • Asistencia técnica
    Sin valoración
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 9/10/2020

"Keeps you up do date with children"

Comentarios: As mentioned above, it is super convinient and one is able to keep up with childrens progress while at childcare center

Puntos a favor: The main reason why i love this app i because i can always check in on my children while at daycare and im at work. The teachers are able to share pictures and child's progress via app which is super convenient. Being able to also see who signs children in and out with a unique code and or pin. I also love that you can also pay your co-pay through the app. All in one stop for me!!

Contras: The only issue i have notice with the app is that it does sometimes lag and updates will post late. Other than that i personally love the app.

  • Fuente de la reseña 
  • Publicado el 9/10/2020