---
description: ¿Qué es y para qué sirve Zoho Inventory? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas.
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title: ¿Qué es Zoho Inventory? - Reseñas, precios y funciones - Capterra México 2026
---

Breadcrumb: [Inicio](/) > [Sistema de inventario](/directory/30006/inventory-management/software) > [Zoho Inventory](/software/146241/zoho-inventory)

# Zoho Inventory

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> Gestión de inventario y pedidos para empresas en crecimiento.
> 
> Veredicto: 423 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Zoho Inventory?

Empresas de comercio electrónico, vendedores en línea, comercios minoristas, mayoristas, pequeñas y medianas empresas.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.5/5** | 423 Opiniones |
| Facilidad de uso | 4.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.3/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funciones | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Zoho
- **Constitución**: 1996

## Contexto comercial

- **Precio inicial**: USD 39.00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: alemán, chino, español, francés, hindi, indonesio, inglés, italiano, japonés, malayo, neerlandés, portugués, portugués de Brasil, tailandés, vietnamita, árabe
- **Países disponibles**: Albania, Alemania, Andorra, Anguila, Antigua y Barbuda, Arabia Saudita, Argentina, Aruba, Australia, Austria, Bahamas, Bangladés, Barbados, Baréin, Belice, Bermudas, Bielorrusia, Bolivia, Bosnia y Herzegovina, Brasil y 130 más

## Funciones

- Alertas y notificaciones
- Barcode/Ticket Scanning
- Base de datos de contactos
- Búsqueda/filtro
- Control de inventario
- Creación de informes y estadísticas
- Creación de informes/análisis
- Códigos de barras/RFID
- Etiquetas de envíos
- Facturación
- Gestión de almacén
- Gestión de asignaciones
- Gestión de cadena de suministro
- Gestión de clientes
- Gestión de comercio electrónico
- Gestión de entrega
- Gestión de envíos
- Gestión de facturas
- Gestión de ingresos
- Gestión de inventarios
- Gestión de la conformidad
- Gestión de muelles de carga
- Gestión de pedidos
- Gestión de proveedores
- Gestión de renovaciones de pedidos
- Gestión de órdenes de compra
- Herramientas de colaboración
- Importación y exportación de datos
- Panel de actividades
- Presupuestos y estimaciones
- Previsión
- Previsión de la demanda
- Real-Time Data
- Recogida y enrutamiento
- Seguimiento de costes
- Seguimiento de inventario
- Seguimiento de pedidos
- Third-Party Integrations
- Tratamiento de pedidos
- Varias ubicaciones

## Integraciones (en total: 10)

- QuickBooks Online
- Shopify
- WooCommerce
- Xero
- Zoho Analytics
- Zoho Billing
- Zoho Books
- Zoho CRM
- Zoho Commerce
- Zoho Desk

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Sistema de inventario](https://www.capterra.mx/directory/30006/inventory-management/software)

## Categorías relacionadas

- [Sistema de inventario](https://www.capterra.mx/directory/30006/inventory-management/software)
- [Software de gestión de almacenes](https://www.capterra.mx/directory/30005/warehouse-management/software)
- [Sistema de gestión de pedidos](https://www.capterra.mx/directory/30225/order-management/software)
- [Software de gestión de la cadena de suministro](https://www.capterra.mx/directory/4/supply-chain-management/software)
- [Software de control de inventarios](https://www.capterra.mx/directory/30106/inventory-control/software)

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4. [NetSuite](https://www.capterra.mx/software/135757/netsuite) — 4.2/5 (2082 reviews)
5. [Odoo](https://www.capterra.mx/software/135618/odoo) — 4.2/5 (1338 reviews)

## Opiniones

### "Zoho Inventory review" — 4.0/5

> **Lisa** | *18 de noviembre de 2024* | Alimentación y bebidas | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: It is very affordable, Includes sale and purchase orders, It uses fifo, extensive shipping
> 
> **Puntos en contra**: It has no bill of material, Pick list or Bid ID, no forecast
> 
> My overall experience with Zoho Inventory is great. I have a small business, and with Zoho Inventory, I can use the free version, which is great for my small business. Their free version offers 20 online, 20 Offline orders a month, and 20 shipping labels. Its software is very user-friendly, and they have a 30-day free trial.

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### "Zoho Inventory\*- ready for robust use" — 4.0/5

> **María Fernanda** | *20 de marzo de 2026* | Marketing y publicidad | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: updates in the last years have been great. it is a robust tool for inventory management integrated int othe zoho ecosystem
> 
> **Puntos en contra**: production processes are not there yet. this is still not part of an ERP system, those types of features need a bit of work.

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### "Easy to use Inventory tool for small business" — 5.0/5

> **Lynette** | *10 de septiembre de 2026* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Zoho's inventory was simple to set up. I easily imported my existing inventory items from QuickBooks in minutes. Once that was done, I could enter my new orders easily.
> 
> **Puntos en contra**: When adding pictures, if one needs to be rotated, I would need to edit it locally to correct the image, then re-upload it. This seems clunky given the technology available today.
> 
> Overall, Zoho Inventory is an invaluable tool for my company.  It helps to keep our inventory in order, ensuring we don't run out.

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### "It's a good bit of kit but very technical compared to other options" — 4.0/5

> **Andrew** | *13 de mayo de 2026* | Comercio minorista | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: It keeps everything in a neat format, easy to reference and search, easy to manage stock, costs, etc
> 
> **Puntos en contra**: I couldn't figure out how to automate stock management so we had to spend a lot of time doing admin to update stock levels.
> 
> I really like the software but there's a lot of room for improvement, I've stopped using it as I've found a better alternative that works out of the box but I do like how well Zoho integrates into other products.

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### "Good User Interface, but Significant Gaps in Healthcare Inventory Management" — 2.0/5

> **Karthik** | *11 de octubre de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: The only aspect I genuinely liked about Zoho Inventory was its user interface and compatibility across devices.&#10;&#10;We used it at First Response Healthcare, where our nurses were responsible for billing medications and medical consumables.&#10;&#10;The application worked well on laptops, Android phones, iPhones, Android tablets and iPads. The interface was simple, easy to navigate and convenient for staff.&#10;&#10;From a UI and accessibility perspective, I have no complaints. However, a good interface alone does not make it a good inventory management system.
> 
> **Puntos en contra**: My biggest concern with Zoho Inventory is that the implementation did not adequately address the operational requirements of healthcare inventory management.&#10;&#10;We faced limitations in managing critical information such as HSN codes, expiry dates, pricing and discounts. Medication-specific details, including generic names, brand names, strengths, LASA identification and high-alert medication flags, were also not adequately supported.&#10;&#10;Expiry management was a major concern. A medical inventory system should identify medications approaching expiry, particularly within the next three months, and provide proper batch-level traceability.&#10;&#10;Multi-location inventory management was another challenge. Our requirement was to have one central warehouse supplying multiple healthcare centres. Instead, individual nurses were configured as separate stores, making stock allocation, transfers and reconciliation unnecessarily complicated.&#10;&#10;User access controls were also poorly configured. Most users had access to functions beyond their responsibilities, and we could not effectively enforce role-based discount limits.&#10;&#10;The implementation affected billing workflows, stock accuracy and inventory reconciliation.&#10;&#10;During a separate diagnostic laboratory IT assessment, I also identified gaps in the standard Zoho Inventory setup for reagent kit management, component-level expiry tracking, in-use stability, temperature monitoring and daily reagent consumption.&#10;&#10;Overall, the system did not meet the healthcare-specific operational requirements we needed it to support.
> 
> I have experience using Zoho Inventory in healthcare operations and evaluating its suitability for diagnostic laboratory inventory management.&#10;&#10;At First Response Healthcare, we implemented Zoho Inventory for medication and consumable billing across multiple centres.&#10;&#10;The product initially looked promising because of its simple interface and accessibility across devices. However, once we started using it for daily operations, several limitations became evident.&#10;&#10;The main challenges were medication identification, expiry management, user permissions, stock reconciliation, multi-location inventory control and billing.&#10;&#10;One of the biggest issues was the inventory structure. We needed a central warehouse supplying multiple healthcare centres, with authorised staff managing stock within their respective locations. Instead, nurses were configured as individual stores, which made inventory management unnecessarily complicated.&#10;&#10;We also faced challenges with discount controls. Different users should have different authorisation limits, but our setup allowed discounts without the required role-based restrictions.&#10;&#10;The product was primarily selected because Finance was already using Zoho Books. The intention was to simplify financial reporting, invoicing and stock reconciliation. Unfortunately, the implementation did not deliver the expected operational benefits.&#10;&#10;More recently, during an IT assessment for a diagnostic laboratory, I evaluated Zoho Inventory against laboratory-specific requirements.&#10;&#10;Laboratory inventory management involves reagent kits containing multiple components, each potentially having different expiry dates and stability periods. Laboratories also require batch traceability, temperature monitoring, daily reagent consumption and accurate opening and closing stock records.&#10;&#10;The standard setup we evaluated did not adequately support these requirements. I highlighted these gaps and discussed specialised laboratory inventory solutions better aligned with the operational needs.&#10;&#10;Based on my experience, Zoho Inventory may be suitable for general inventory management, but healthcare organisations need to carefully evaluate its capabilities before implementation.&#10;&#10;A system should be selected based on its ability to support actual operations, not simply because it integrates with an existing finance application.&#10;&#10;For healthcare, inventory management is directly connected to patient safety, quality, compliance and financial accountability. These requirements cannot be compromised.

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