--- description: ¿Qué es y para qué sirve Anywhere365? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Anywhere365? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [Anywhere365](/software/142137/anywhere365-for-skype-business) # Anywhere365 Canonical: https://www.capterra.mx/software/142137/anywhere365-for-skype-business Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.mx/software/142137/anywhere365-for-skype-business?page=2) > No es solo un centro de contacto para Lync y Skype Empresarial, es una plataforma flexible y en tiempo real de gestión del diálogo. > > Veredicto: 100 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Anywhere365? Lync y Skype Empresarial ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 100 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Anywhere365 ## Contexto comercial - **Precio inicial**: USD 10,000.00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Android (móvil) - **Países disponibles**: Países Bajos ## Funciones - CRM - Chatbot - Creación de informes/análisis - Enrutamiento automatizado - Enrutamiento de llamadas - Gestión de colas de espera - Grabación de llamadas - Grabación de texto de llamada - IVR - Integración de telefonía informática - Panel de comunicaciones - Registro de llamadas ## Integraciones (en total: 3) - Dynamics 365 - Microsoft Teams - ServiceNow ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Asistencia telefónica ## Categoría - [Software para call center](https://www.capterra.mx/directory/30007/call-center/software) ## Categorías relacionadas - [Software para call center](https://www.capterra.mx/directory/30007/call-center/software) - [Software de contact center](https://www.capterra.mx/directory/32035/contact-center/software) ## Alternativas 1. [LiveAgent](https://www.capterra.mx/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Ringover](https://www.capterra.mx/software/169627/ringover) — 4.7/5 (858 reviews) 3. [HoduCC](https://www.capterra.mx/software/156136/hoducc) — 4.6/5 (95 reviews) 4. [CallHippo](https://www.capterra.mx/software/159578/callhippo) — 4.4/5 (675 reviews) 5. [XCALLY](https://www.capterra.mx/software/136894/xcally) — 4.8/5 (130 reviews) ## Opiniones ### "My Experience using Anywhere 365 skype for business" — 4.0/5 > **Samuel** | *6 de septiembre de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: What I like about Anywhere 365 skype for business is that it assists a specialist to move towards a client with the right substance and get what they require. It also guarantees smooth customer experience with the administrator and director > > **Puntos en contra**: I have written some feed back to their customer service and developer about same issue that I have experience over time which is it tends to freeze when over use..I don't know if anyone else has experience it... other than that no issue with the software > > Despite their little short comings I will choose anywhere 365 skype for business any day any time and I highly recommend people to give it a try ----- ### "Good for Audio and Screen Sharing features but Bad for storing and managing Chats." — 4.0/5 > **Usuario verificado** | *14 de julio de 2021* | Servicios financieros | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: I liked the screen sharing features and ease of use in terms of the simplicity Skype had to offer. We did not have to roll out any kind of trainings within the organization and people could get used to it's UI and UX almost immediately so there were cost savings on that from Trainings perspective. Also, the Audio quality while making calls through Skype for Business is unbeaten to this day be it through MS Teams or Zoom. > > **Puntos en contra**: I did not like the Chats Queue Management feature of Skype for Business as it had to do with reporting and managing and there were a lot of windows that opened up by end of the working day which made things look really messy on my screen. Also, Skype is not good in being able to store data for more than last 2-3 days and sharing files also was a challenge especially larger files. > > My overall experience was Average. Now with Zoom and MS Teams I think we are better placed as a Organization in terms of efficient communication between the Teams during the pandemic. However, there were some features in Skype like Audio and Screen sharing that were much better than we get today from MS Teams. Every time we want to make a quick call within the Team we cannot rely on MS Teams anymore and we have to jump over a Zoom call while earlier we could have done everything using Skype itself. Only major drawback that most people found with Skype was it's difficulty in managing Chat Queues and File sharing. I'd give Skype for Business 6 out of 10 stars. ----- ### "Skype for business review" — 3.0/5 > **gregory** | *23 de junio de 2021* | Automoción | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: The chat messenger feature works well for me. I also liked that you can see who l is on the called. > > **Puntos en contra**: Navigation is sometimes not easy. Lots of clicking to join meeting. ----- ### "we don't struggle to manage our phone calls and interactions with our rural farmers anymore" — 5.0/5 > **Mohammed** | *5 de julio de 2021* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The easily generated and comprehensive call and service reports play a huge role in improving our internal processes. They equipped us with adequate metrics on the seemingly intangible factors that allowed us to adequately evaluate our agents' performance and make adjustments where necessary for increased better productivity. > > **Puntos en contra**: I would love to see Anywhere365 partner with local institutions in Ghana to have our local languages integrated into the service. I know this is quite the reach, but that would reduce our operational costs significantly by eliminating the need for translators. > > A major part of our agricultural extension service business is remedial in nature. Often requiring us to organize relevant resources and deploy them to zones in distress. Without the efficiency provided by Anywhere365, we wasted a lot of resources in inefficient field deployments that hugely increased our administrative and operational costs. With anywhere365, we are able to better collate information from calls with our farmers, structure our deployment schedules and better cluster our field response activities. ----- ### "Impressive software for better video conferencing and meetings" — 5.0/5 > **Shubham** | *14 de julio de 2021* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I have personally love the Call logging and Queue management feature which helps other users to join the meetings on schedule. Screen sharing and recording does help students and teachers to connect with each other and can record the session > > **Puntos en contra**: It is expensive than other competitor software yet it is providing handful of features which I think company can think off. > > With the help of Skype Business, we are managing all our Sales call with customers;elevating our sales pitch and getting the sales and thus revenue for the company. Our training and operations team can directly talk with customers for product deployment and after that if a customer faces any issue, then they can contact our feedback team to resolve. Everything is possible with the help of Skype Business ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.mx/software/142137/anywhere365-for-skype-business?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/142137/anywhere365-for-skype-business) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | nl | | | nl-BE | | ----- ## Datos estructurados