¿Quién usa vcita?
Pequeñas empresas que ofrecen servicios. Más de 100 000 usuarios en todo el mundo confían en vCita: contables, abogados, consultores empresariales y de marketing, entrenadores, consejeros, entrenadores físicos, educadores y más.
¿Qué es vcita?
Diseñado especialmente para pequeñas empresas, vCita facilita la gestión de tu negocio:
>> Realiza un seguimiento fácil de las interacciones con los clientes mediante notas y visualización del historial de pagos de los clientes desde un tablero fácil de usar.
>> Gestiona la facturación en un instante enviando estimaciones, facturas y recibos con tu marca. Envía recordatorios de pagos automatizados para evitar pagos atrasados.
>> Luce como los grandes; crea elegantes campañas por correo electrónico y mensajes SMS. Permite que los clientes programen una cita a través de un portal de clientes.
Información sobre vcita
vcita
http://www.vcita.com/
Fundada en 2010
Resumen de precios de vcita
vcita no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de vcita está disponible a partir de USD 12.45/mes.
Precio inicial
USD 12.45/mes
Ver precios
Versión gratuita
No
Prueba gratis
Implementación
En la nube, SaaS, web
Móvil: nativo de iOS
Móvil: nativo de Android
Formación
En vivo en línea
Seminarios web
Documentación
Asistencia
Horas laborables
En línea
Funciones de vcita
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Opiniones de vcita
Mostrando 5 de 173 opiniones
John S.
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Valoración global5/5
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Facilidad de uso5/5
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Características y funcionalidades5/5
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Asistencia técnica5/5
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Relación calidad-precio5/5
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Probabilidad de recomendación
- Fuente de la reseña
- Fuente: GetApp
- Publicado el 1/5/2017
"No-brainer for appointment based business"
Comentarios: I provide business management consulting for optometrists. All my work is done through appointments and email. vCita flawlessly syncs my calendar and allows clients to schedule when I'm actually available. Prior to vCita, I spent way too much time suggesting times, getting voicemails, etc. Besides that, they have done a great job of allowing a feature-rich "live-site" that is easy to set up and super customizable. I think for many businesses it would suffice to be the landing page.
Puntos a favor: Very simple appointment set-ups. Before vCita there was a ton of back and other emails, or worse than that - phone calls.
Contras: The invoicing/billing system is not as robust as some other programs out there. Specifically I would like the program to send out regular monthly retainer billing.
- Fuente de la reseña
- Fuente: GetApp
- Publicado el 1/5/2017
Asha I.
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Valoración global4/5
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Facilidad de uso4/5
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Características y funcionalidades3/5
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Asistencia técnica3/5
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Relación calidad-precio3/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 3/3/2020
"Great for scheduling, other features not so much "
Comentarios:
I was using acuity but looked for other software, because of hippa option. I was ecstatic to see the client portal, unfortunately it is not optimal. Most features however aren’t hippa compliant. Really I only use client portal for scheduling and share patient handouts. Patients don’t have to log in like other apps, as it recognizing emails.
Overall I do think it offers more than competition , but make sure you try every part to see what works for you and what doesn’t. Also customer service must be more present. Even after you pay they limit features until you use for a while , which is ridiculous.
They will be better if they make conscious effort to improve
Puntos a favor: Able to customize scheduling page to be more professional and to distinguish services offered. Like the idea of client portal. Clients can go to portal to pay , schedule and can share documents. Works for me who share patient education handouts.
Contras:
Some additional features are really glitchy and most features of the client portal I can’t use. When customers pay online , they are not taken to confirmation page or automated message . Messaging IS NOT secure , sometimes links In messages, don’t work. Documents are not secure. So since I’m using for health business, I had to get another program for secure messaging .
Customer service good when you can each them, there is a 2 hour window only to call in a 24 hour day. Chat is not always available during business hours. It’s even worse if you are on east coast.
- Fuente de la reseña
- Publicado el 3/3/2020
Dennison T.
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Valoración global2/5
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Facilidad de uso3/5
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Características y funcionalidades1/5
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Asistencia técnica1/5
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Relación calidad-precio3/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 20/6/2020
"Sinking Ship"
Comentarios:
Having been a customer for several years, vCita offered an all-in-one solution that few others compared to at the time. However, very little has changed in the last 3 years other than some unnecessary aesthetic updates and very minor enhancements. I got on board fully aware that there were several missing features I needed which were on the top of the feature request list and I put in place workarounds to suffice until these features were going to be implemented. I'm talking about pretty fundamental things, like the ability for online payments to be accepted with sales tax automatically calculated, and add-on/bundled products/services. Instead of the development team addressing critical upgrades the community is begging for, we get branding updates, color scheme changes, and random issues where things that have always worked fine no longer work properly.
Customer service is all but useless, and I constantly get the feeling their priorities lie in marketing the outdated product they have rather than improving it.
If you try the product and feel that it accomplishes 100% of what you need it to do, go for it. But if you find that it looks great but misses the mark on a few key areas, don't jump on board hoping it will be addressed in the next decade. Keep looking. I'm done waiting.
Puntos a favor: Relatively easy to use and deploy. Client interface is mostly intuitive and easy to use.
Contras: Product development is nonexistent. Customer support is a joke. On the rare occasion there is an update, I find something on my website no longer works, instead of being improved.
- Fuente de la reseña
- Publicado el 20/6/2020
Brian V.
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Valoración global5/5
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Facilidad de uso5/5
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Características y funcionalidades4/5
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Asistencia técnica5/5
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Relación calidad-precio5/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 11/10/2019
"Great Software with Awesome Support"
Comentarios: Overall, Vcita has done a wonderful job with their support team when in helping me maximize their features.
Puntos a favor: Calendar integration with my website, Revenue tracker, Invoicing, Easy of online payment integration.
Contras: There could be more features in the calendar section of the software
- Fuente de la reseña
- Publicado el 11/10/2019
Denys L.
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Valoración global5/5
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Facilidad de uso4/5
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Características y funcionalidades4/5
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Asistencia técnica5/5
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Relación calidad-precio4/5
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Probabilidad de recomendación
- Fuente de la reseña
- Publicado el 16/10/2019
"A all in one service for SME"
Comentarios: You need to manage a calendar with your clients (training, coaching, interviews), leaving them the initiative of meetings, product choice? This encourages their commitment. VCita offers you the possibility of a very fine follow-up of the customer relationship: email exchanges, appointments, orders, payments... by making moreover the link with your website. For me it is a very good solution. Fast implementation. This avoids many internal developments that are often inefficient or very costly. The extra efficiency with VCita at an affordable cost.
Puntos a favor:
* Fast
* No coding
* Cover all aspetcs of customer relationship
* Easy to customize (webdesign)
Contras:
* No sorry !
* No worries or things to improve at the moment
- Fuente de la reseña
- Publicado el 16/10/2019
