eSchedule

eSchedule

Por eSchedule

¿Quién usa eSchedule?

EMS/Ambulance Agencies, Fire Departments, Law Enforcement/Police & Air Medical

¿Qué es eSchedule?

Dedicated to the public safety industry for 15+ years! Our easy-to-use online software is highly powerful & modular including: Scheduling, Timekeeping, Certification Tracking, E-Mail/Text Messaging, Online Forms, Equipment Tracking, Training Class Tracking, Online Documents & more. Top-notch customer service. Highly configurable with option for customization as well. Perfect for large career departments or smaller volunteer agencies.

Información sobre eSchedule

eSchedule

https://www.goeschedule.com/

Fundada en 2004

Resumen de precios de eSchedule

eSchedule no está disponible en versión gratuita y no ofrece prueba gratis. La versión de pago de eSchedule está disponible a partir de USD 1100.00.

Precio inicial

USD 1100.00

Detalles de precios

Based on # employees and features. Annual invoice with 3 mo. contract.

Versión gratuita

No

Prueba gratis

No

Implementación

En la nube, SaaS, web

Formación

En vivo en línea

Seminarios web

Documentación

Asistencia

Horas laborables

En línea

Funciones de eSchedule

Software de emergencias médicas
Análisis diario de carga de unidades
Base de datos de los pacientes
Conformidad con NEMSIS
Datos de puntos de servicio
Declaración de denegaciones
Firma electrónica
Gestión de flota
Gestión de suministros
Gestión de turnos
Horario de roles de servicios de urgencia
Indicador de disponibilidad
Seguimiento de conceptos facturables
Seguimiento de equipos
Supervisión de expediciones
Búsqueda
Calendario de eventos
Datos de planificación previa de instalaciones
Imágenes de pictometría
Lista de verificación de respuestas de incidentes
Navegación en el vehículo
Programación
Seguimiento de equipos
Vistas de mapas personalizados

Opiniones de eSchedule

Mostrando 5 de 47 opiniones

En general
4.7/5
Facilidad de uso
4.7/5
Atención al cliente
4.8/5
Funcionalidades
4.6/5
Relación calidad-precio
4.8/5
Jeff P.
Supervisor
Seguridad pública, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 31/8/2019

"eSchedule is awesome "

Comentarios: Any problems have been addressed and corrected promptly. Requests for customization have also been addressed and met with the same prompt customer service. Have been extremely satisfied with the product and our overall relationship with the eSchedule staff.

Puntos a favor: The functionality of the software and the availability of customization to me our individual needs. Have not experienced any down time since we began using this software.

Contras: A few features I would like to see are not currently available.

  • Fuente de la reseña 
  • Publicado el 31/8/2019
Katlyn B.
Human Resources
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 2/9/2019

"I HIGHLY recommend eSchedule for EMS services, a great product for everyone in the company!"

Comentarios: We have had an excellent experience with eSchedule. We went through several products prior to eSchedule that just didn't do everything we were needing it to. Since eSchedule is tailored to fit the unique dynamic of EMS it is so so much better. I highly recommend any EMS service to use eSchedule.

Puntos a favor: Since switching to eSchedule it has saved so much time with, scheduling, time keeping, and keeping up with employees certifications. Also, the employees love that they have their own employee portal to view from anywhere. It has also saved alot of time when we have our state inspections because we are able to like digital copies of the employee certifications to eSchedule so everything is digitally kept in one place. I could probably write a 3 page paper about how much this product has saved us time and money!

Contras: My only complaint is I really wish they had an APP for this product. I'm keeping my fingers crossed that this is something they will eventually come out with.

  • Fuente de la reseña 
  • Publicado el 2/9/2019
Robert B.
Operations Commander
Seguridad pública, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    4/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    4/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    7/10
  • Fuente de la reseña 
  • Publicado el 6/9/2019

"Great Support"

Comentarios: We went to eSchedule because they were the only folks that offered a solution to a new requirement we had - being able to separate labor hours by a particular funding source or budget center. No one else could help us and eSchedule said "no problem." Over the years that requirement went away but many others that don't fit within most canned scheduling/timekeeping packages have come along and eSchedule has always worked with us to find or create a solution.

Puntos a favor: It goes well beyond basic scheduling and timekeeping, allowing us to accommodate an every-growing list of requirements. The staff know the software inside and out and respond quickly to questions, helping us work through what we need to do and the best way to do it. Most things the software can do already and it's a matter of choosing the best way. By finding ways to work within the existing features, they keep the software cleaner than others by not having an overwhelming set of options and preferences to navigate through - and the personal service from people that understand what we're doing out here is extremely helpful and rare these days. When there's a custom change required, the pricing and turnaround is reasonable and accurate.

Contras: While I really like eSchedule all around, I notice there are things we do with it every day that require more clicks and navigation than they should. Those extra little steps, even though they only take a second each, add up. It "feels" like user interface could be updated to be a little more slick, both visually and functionally, to catch up to what we've come to expect from tech companies and make things a bit more intuitive and reduce extra clicks and navigation. The PTO reporting system seems a bit outdated too, with monthly e-mailed reports rather than a real-time on demand report available.

  • Fuente de la reseña 
  • Publicado el 6/9/2019
Molly S.
EMT / Training Officer
Práctica médica, 13-50 empleados
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 10/4/2020

"eSchedule Software"

Comentarios: Whenever I've had a question or needed guidance, it was extremely fast. I submit an email with my request and I'm answered in a matter of minutes! There is a three hour time difference between us and they still are quick to answer, even at odd hours. They truly know the pulse and scheduling of EMS!

Puntos a favor: Integrating into our agency was very simple. The staff at eSchedule are very knowledgeable about their product and explain things thoroughly.

Contras: The least thing I like about eSchedule is not having an app for my phone.

Respuesta de proveedores

por eSchedule el 16/4/2020

Thanks, Molly! We have plans to create an 'app' in the near future. In the meantime, eSchedule is mobile friendly and can be accessed from any mobile device.

  • Fuente de la reseña 
  • Publicado el 10/4/2020
Greg T.
Lieutenant
Seguridad pública, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    4/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    3/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    7/10
  • Fuente de la reseña 
  • Publicado el 7/9/2019

"Overall Good product"

Comentarios: Overall it matches our needs I would like to see it progress and communicate with some of our industries other systems that we use on a daily basis.

Puntos a favor: Ease and user friendly, the system works well and is easy to maintain and overall use.

Contras: Biggest problem I have is not being able to manipulate the the system to match our needs without having to call the support center and have them adjust it. Giving the administrator the ability to customize and change more of the software would be amazing.

  • Fuente de la reseña 
  • Publicado el 7/9/2019