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¿Qué es Revel Systems?

Revel Systems es una solución robusta de punto de venta (POS) para iPad basada en la nube que impulsa la ambición de restaurantes y comercios minoristas. La solución escalable Revel puede satisfacer las necesidades de negocios independientes con múltiples terminales y más de 2 ubicaciones, así como de pequeñas, medianas y grandes cadenas. Rápido, intuitivo y seguro, el POS Revel ofrece amplias funciones locales y puede integrarse sin problemas con socios especializados en nóminas, seguimiento de inventario, gestión de relaciones con los clientes y otras funciones.

¿Quién usa Revel Systems?

La solución POS Revel funciona en América del Norte, América del Sur, Europa, Asia y Australia. Contacta con la empresa para obtener más información.

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Opinones de Revel Systems

Evaluación media

En general
3.7
Facilidad de uso
3.7
Atención al cliente
3.4
Funcionalidades
3.6
Relación calidad-precio
3.4

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
43%
4
23%
3
11%
2
7%
1
17%
Bailey
Bailey
Heritage Interpreter en EE. UU.
Usuario de Linkedin verificado
Museos e instituciones, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great

5.0 hace 5 años

Puntos a favor:

It's easy to learn and accessible. Having it on an Ipad means that it's large enough to know what button is being pressed, and to move things around if need be. Having categories set up is great so we can keep track of how much change we need or how many people came in to visit the museum, that day.

Contras:

It can get a little complicated especially with adding discounts to certain purchases which can be difficult for our older volunteers to get a hold of. But is really it, on the basic side of things, it works well and does the job efficiently.

Respuesta de Revel Systems

hace 5 años

Bailey, Thanks so much for the feedback. We're delighted that Barker Mansion is making good use of its Revel POS! If some of your volunteers are having a hard time adding discounts, you can have them visit the below Revel University page for video guides detailing how to complete a variety of discount-related actions within your Revel POS: https://revelsystems.com/revel-university/categories/discounts-combos/ I hope this helps! Please reach out to us if you have any questions. - Holden at Revel

Michael
Director of Patient Experience en EE. UU.
Práctica médica, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Revel Was a Great Decision

4.0 hace 3 meses

Comentarios: The customer service is what really sold Revel to us. We had engaging team members throughout the entire process that helped us implement and understand our new POS and inventory management system. So far, we are very happy with Revel and the support we receive from them.

Puntos a favor:

We love the ease of use for both our patients and staff. Revel is designed to be very user friendly and efficient.

Contras:

The reboot time it takes when you reset the system.

Chase
Owner en EE. UU.
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Don't Use If You Care About Success In Business

1.0 hace 2 meses Nuevo

Comentarios: Absolutely terrible across the board.

Contras:

10.5 hours to connect system to wifi on day 1.Over 200 hours customer service calls.System goes down daily and they can't fix it. This company has the worst system, obviously a beta launch with patchwork resolutions. A prime example of the failure of large company to consider the damage they cause small businesses with their negligence.Don't use Como either they are just ad bad as a partner.

Chaz
Business Analyst en EE. UU.
Comercio minorista, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

System Admin for Beauty Company with 4+ years of Revel experience

5.0 hace 3 meses

Comentarios: My role with Estee Lauder is Retail Business analyst for Le Labo brand. Because they use Revel which is unique to any other Estee Lauder brand, my responsibility is also system admin of the Revel software. From my usage perspective, I enjoy that it is self contained and there's not much we cant make it do to support our business needs. Over half of the problems we face actually are not with Revel at all, but the way have we extract data from Revel's server to publish to our master system (SAP) and supporting that integration. This was architected and is maintained by our organization.

Puntos a favor:

Revel is very valuable to Le Labo brand because as beauty brand that creates hand blended perfume, we need to track all of the inventory at an ingredient level. From a Retail POS and inventory management perspective, Revel is a shining star. Deployment is easy, just download the app, provision, and as long as you have an internet connection, you're on your way.

Contras:

CRM and eCommerce integration have been challenges for us, but not at the fault of Revel really. Being the large enterprise we are, the other areas of our business are cemented in the platforms that they use already, and thus there is no out of the box integration available for features beyond the core POS/Inventory that we rely on. The path forward would be for our organization to create new custom integrations to match our own internal business requirements. As far as a Revel review, the features that we do use and the support that we receive has been top notch.

Debra
Office Manager en EE. UU.
Alimentación y bebidas, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Revel POS system

4.0 hace 3 meses

Comentarios: Same system used for different areas of our business where we had different POS systems in past. Easier for administration, bookeeping, etc.

Puntos a favor:

Offers both retail and restaurant versions of software that works for our company, which includes a retail operation (winery & brewery) as well as a separate cafe operation.

Contras:

"CRM" customer management is lacking on the management side; purchase reporting only available for periods of 12 months rather than entire history for customer. Reports auto load prior to dates being entered; spend a lot of time waiting for a report to load to then enter actual period wanted for report.Features removed during updates (no longer have receipt option when comping items; for winery/brewery operations we comp out bottles used for tastings on a daily basis and used these receipts routinely, only to have the feature disappear with an update).Quite expensive for our seasonal business; we need several stations during busy months but have to pay quite a bit even when several are not used during slow months.