--- description: ¿Qué es y para qué sirve Loyal Zoo? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Loyal Zoo? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de fidelización de clientes](/directory/10031/customer-loyalty/software) > [Loyal Zoo](/software/143016/loyal-zoo) # Loyal Zoo Canonical: https://www.capterra.mx/software/143016/loyal-zoo Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.mx/software/143016/loyal-zoo?page=2) > Loyalzoo es un sistema de lealtad digital para comercios minoristas independientes y restaurantes, lo que ayuda a aumentar los gastos de los clientes y los ingresos recurrentes. > > Veredicto: 105 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Loyal Zoo? Loyalzoo es el servicio digital de lealtad y membresías más fácil de usar para cualquier comercio minorista de tamaño pequeño o mediano. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 105 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Loyalzoo - **Ubicación**: London, RU - **Constitución**: 2013 ## Contexto comercial - **Precio inicial**: USD 47.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Reino Unido ## Funciones - Alertas y notificaciones - CRM - Chat en vivo - Creación de informes/análisis - Gestión de campañas - Gestión de la comunicación - Gestión de membresías - Gestión de promociones - Gestión de recompensas - Historial de cliente - Programa de fidelización - Promoción social - SMS Marketing - Seguimiento de la participación - Tarjetas de fidelidad ## Integraciones (en total: 2) - Clover - Lightspeed Retail ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de fidelización de clientes](https://www.capterra.mx/directory/10031/customer-loyalty/software) ## Categorías relacionadas - [Software de fidelización de clientes](https://www.capterra.mx/directory/10031/customer-loyalty/software) - [Herramientas de mobile marketing](https://www.capterra.mx/directory/31308/mobile-marketing/software) - [Software de compromiso del cliente](https://www.capterra.mx/directory/30906/customer-engagement/software) ## Alternativas 1. [Kangaroo](https://www.capterra.mx/software/149363/kangaroo-rewards) — 4.9/5 (250 reviews) 2. [Guusto](https://www.capterra.mx/software/186209/guusto) — 4.9/5 (3541 reviews) 3. [Tango](https://www.capterra.mx/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (526 reviews) 4. [Loopy Loyalty](https://www.capterra.mx/software/160859/loopy-loyalty) — 4.6/5 (68 reviews) 5. [Referrizer](https://www.capterra.mx/software/144990/referral-marketing-automation) — 4.8/5 (196 reviews) ## Opiniones ### "Best Loyalty Program We Have Used To Date\!" — 5.0/5 > **Ben** | *20 de enero de 2018* > > **Puntos a favor**: The price for what you get is really unbeatable. It has most of the features we need in a loyalty program. Love the 2x loyalty points and ability to push out promotions any time. > > **Puntos en contra**: My only issue is so far I have been unable to figure out how to connect it to my WooCommerce store. It would be nice to be able to sync our customers that shop online and in store so they could earn points regardless their method of shopping. ----- ### "Most bang for your buck" — 5.0/5 > **hoang** | *19 de marzo de 2021* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Loyal Zoo does exactly what I need it to do. It's a digital stampcard for clients that's very inexpensive and does everything other similar products offer. 1)You can customize your points 2)It has a history of clients' activities 3)It is inexpensive 4)You can also use their texting feature to text clients for promos 5)You can add notes for each client essentially creating a client profile > > **Puntos en contra**: For the approximately 2 years that I've used Loyal Zoo there were no issues with the software itself. There was one problem when I was away from work and I needed to look up a client but forgot my password. I emailed them and I was not able to get it until the next day. > > I love the ease and the pricing for this product makes it an easy choice ----- ### "User‑Friendly Loyalty Platform Focused on Customer Engagement" — 5.0/5 > **Radha** | *28 de abril de 2026* | Servicios jurídicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What I liked most about Loyal Zoo was its ease of use and strong focus on customer engagement. The platform made it simple to set up and run a digital loyalty program, with features like automated rewards, SMS/email engagement, and customer insights all in one place. I especially appreciated how customer‑friendly the experience was, allowing businesses to build loyalty and repeat visits without adding operational complexity for staff or customers. > > **Puntos en contra**: What I liked least about Loyal Zoo was that some features felt limited as programs became more advanced. While it worked well for basic loyalty and customer engagement, reporting and segmentation options weren’t as deep as they could be, which made it harder to run more targeted or data‑driven campaigns. I also found that customization beyond the core setup was somewhat constrained, which could be a drawback for businesses looking for more tailored or scalable loyalty strategies. > > Overall, my experience with Loyal Zoo was positive and well‑balanced for everyday loyalty needs. The platform was easy to use, quick to set up, and effective at engaging customers through digital rewards and automated communication. It worked well for building repeat business without adding extra workload for staff. While deeper reporting and customization would be helpful for more advanced campaigns, Loyal Zoo delivered a reliable, user‑friendly loyalty solution that met its core purpose effectively. ----- ### "Great potential ...but it’s not there yet\!" — 3.0/5 > **Hope** | *19 de octubre de 2020* | Hostelería | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: LoyalZoo has great potential and it’s definitely an affordable option if you’re already using the POS system, Clover. The messaging and promotions feature is great. > > **Puntos en contra**: If you’re not using Clover, it’s a LOT of work around and manual labor to add loyalty points. The paid membership platform has great potential but needs work. The aesthetics, back end, and website widget option definitely need work. It’s clunky but doable. The promotion and messaging feature doesn’t work well on a mobile device. You have to create your promotions on a desktop. > > Customer experience is amazing\! ----- ### "Cant believe it took me so long to install this\!" — 5.0/5 > **Jeff** | *28 de junio de 2019* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This software works perfectly for my business. It encourages customers to repeat spend with me, even if they have a more convenient place to shop. Because the software is customisable, it allows me to reward customers with other elements of my business, which encourages cross selling. > > **Puntos en contra**: I would like a better interface and easier way to customise messages to customers. Although we can create an email or push notification for VIP's (a brilliant part of this software) the end result to the customer is pretty basic and needs to be smarter. > > As you can see from the rest of this review the software is brilliant and definitely encourages repeat business and equally the team from loyalzoo are on hand to help with any issues. Brilliant service\!\! ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.mx/software/143016/loyal-zoo?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/143016/loyal-zoo) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados