CAKE Point of Sale

CAKE Point of Sale

Por CAKE from Sysco

¿Quién usa CAKE Point of Sale?

Brinda servicios a restaurantes de comida rápida y de servicio completo que desean soluciones que trabajen tan arduamente como ellos.

¿Qué es CAKE Point of Sale?

CAKE, de Sysco, creó su POS para satisfacer las demandas de restaurantes de comida rápida y servicio completo. Es simple, intuitivo y asequible.

Maneja fácilmente las horas pico en los restaurantes de comida rápida con formularios de pedidos que controlan el flujo de tráfico y una pantalla orientada al cliente para que los huéspedes paguen, den propinas y firmen de forma privada desde su propia pantalla. Mejora tu POS de servicio completo con perfiles de invitados enriquecidos y actualizaciones automáticas del estado de las mesas. El POS CAKE facilita a los restaurantes trabajar más, día tras día.

Información sobre CAKE Point of Sale

CAKE from Sysco

http://www.trycake.com/

Fundada en 2011

Resumen de precios de CAKE Point of Sale

CAKE Point of Sale está disponible a partir de USD 69.00/mes. CAKE Point of Sale no está disponible en versión gratuita y no ofrece prueba gratis. Consulta más información sobre precios de CAKE Point of Sale a continuación.

Precio inicial

USD 69.00/mes

Versión gratuita

No

Prueba gratis

No

Implementación

En la nube, SaaS, web

Móvil: nativo de iOS

Formación

En persona

En directo en línea

Seminarios web

Documentación

Asistencia

En horario ininterrumpido (atiende un representante)

Horas laborables

En línea

Funciones de CAKE Point of Sale

Sistemas de punto de venta para restaurante
Acceso móvil
Controles por separado
Creación de informes/análisis
División de cuentas
Gestión de consejos
Gestión de entrega
Gestión de inventarios
Gestión de tablas
Gestión de tarjetas de regalo
Pedidos en línea
Programa de fidelización
Control de inventario
Controles por separado
División de cuentas
Gestión de cajas registradoras
Gestión de consejos
Gestión de empleados
Gestión de tarjetas de regalo
Programa de fidelización
Firma electrónica
Gestión de comisiones
Gestión de descuentos
Gestión de ingresos
Gestión de tarjetas de regalo
Integración de comercio electrónico
Lectura de códigos de barras
Perfil de cuenta de cliente
Programa de fidelización
Punto de venta (POS) al por menor
Punto de venta para restaurantes
Varias ubicaciones

Opiniones de CAKE Point of Sale

Mostrando 5 de 305 opiniones

En general
4.6/5
Facilidad de uso
4.7/5
Atención al cliente
4.6/5
Funcionalidades
4.4/5
Relación calidad-precio
4.5/5
Mark S.
Owner
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Publicado el 26/10/2017

"Cake has made a big difference in running my bagel shops. I have more time to focus on my customers."

Puntos a favor: We were using a cash register before and I had looked at a number of different computerized options. When they brought this to me, it really looked like a great solution for us and has proven to be just that. Paperwork is much easier. Before it was all manual. I'd get the daily paperwork and have to enter it to have any idea of what we were doing so I'd have to spend a lot of time on that. It's basically 10% of the time it used to take which has freed me up tremendously to do more important things. In terms of keeping track of finances and hourly wages it has been a big improvement. I have two locations and now I'm able to keep track of both whether I'm there or not. On my day off I can keep track of what's going on remotely, which I definitely do check on many times every day. We don't have any big problems at all, and I just really love the system.

Respuesta de proveedores

por CAKE from Sysco el 11/1/2018

Thank you Mark for an excellent review of CAKE Point of Sale! We're thrilled to hear you've had such an overwhelmingly positive experience and that CAKE POS saves you time, money, and worry in managing your restaurant. We hope both locations of Island Bagel Co. continue to perform better when served with CAKE.

  • Fuente de la reseña 
  • Publicado el 26/10/2017
John L.
Owner
Alimentación y bebidas, 51-200 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    1/5
  • Asistencia técnica
    2/5
  • Relación calidad-precio
    1/5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Publicado el 13/9/2019

"Cake promises undelivered"

Comentarios: While it functions fine for the ordering and set up. The back end portion for controls of labor are not in place. You also do not have a choice on who processes your credit cards. Twice in a month we were delayed credit card processing deposits into our account. While I do believe that it was probably the 3rd parties processing fault we have 7 other locations that have not experienced this problem at all. Maybe its time for Cake to change processors! When you have pending checks to clear and you don't get your planned deposit for your credit card processing it can be stressful day with banking.

Puntos a favor: The product was recommended by Sysco. The cost and the features explained was the selling point.

Contras: There is no partnered labor control ap that works with clock in of your employees on the Cake system . With Labor control being one of the largest cost factors and with all the new features that others offer. Cakes only partner is with 7 Shifts and for that you pay a hefty price even to be able to schedule on it. If you have one location maybe you can get by with the old paper schedule but with multiple locations and a number of employees there are no feature that control early clock ins, no clock ins, breaks, and overtime alerts. The other part of this there is no interest getting it done on a time frame that makes sense. Your told one thing by the top to get you off the phone, bug them enough and they will tell you maybe its not the system for you. So save yourself some money and not buy this system if you are any way wanting to truly manage labor it just does not do it if you have many locations to keep track of. I would say if you have over 25 employees as well , you would save many dollars with systems that help control clock ins.

Respuesta de proveedores

por CAKE from Sysco el 27/1/2020

Hi John, thank you for taking some time to leave a candid review.

First off, thank you for acknowledging our ease of use by giving us a 5-star on it.

With that said, we would like to apologize for the inconvenience that the delayed deposit caused.

We understand that running multiple restaurants can be stressful enough. Our intention is to make life easier for our operators.

As for your concerns in regard to labor control, we have and are making concerted efforts to push features that would be beneficial to our operators. In our 6.28.1 release, we added the feature to prevent early clock-ins from breaks.

university.cake.net/s/article/What-s-New-in-6-28-1-0

Although we do not have overtime alerts, we are able to allow automatic clock-out times.

  • Fuente de la reseña 
  • Publicado el 13/9/2019
Minnie I.
Owner
Alimentación y bebidas, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 13/2/2020

"YOU NEED THIS FOR YOUR BUSINESS!"

Comentarios: Purchase and set up were easy. Friendly and supportive Cake team members walked me thru the process. And I could call with questions. It's very easy to set up and change your pos menu. Easy to add and delete staff members. And the reports are easy to pull and very helpful!

Puntos a favor: How easy it was to use. Once you learn to put in one item the rest just flows. If you change something its very easy to remove. Easy to set up and remove employees.

Contras: I liked everything about this system. It was easy to use. Great customer service team behind this product!

  • Fuente de la reseña 
  • Publicado el 13/2/2020
Bridget B.
Owner, manager, server
Alimentación y bebidas, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 28/1/2020

"Bowen's Tavern"

Comentarios: We are very happy with CAKE, it saves me time bookkeeping, helps with inventory and is easy for our employees. The support is wonderful and I can not say enough how nice it is to use CAKE payments for credit card processing and have everything under one system with easy to use reports!

Puntos a favor: The thing that I like the most is being able to connect to the POS with my computer or phone. It makes life as an owner easier, I can make buttons for items or change prices even if I am not at the tavern. Also being able to pull reports up on my computer is much better than working only with the close cash slip. The support is wonderful, I always get an answer to my question or the help I need. It is just so easy to use that even employees who have never used a POS can learn to use it easily and fairly quickly.

Contras: There are only a few features that we would change such as, if you set hours for happy hour, after it is over, items cannot be cashed out if they are already on an open order so you would have to have everyone pay as you go or cash out before a certain time. The other feature that doesn't really work for our tavern is that if a refund is performed, the whole amount doesn't show as a refund, part does and the other part is refunded on the employee's tips. We would love to see the ability to close cash and assign drawers from the website as well. Other than that, we are totally happy with this system!

  • Fuente de la reseña 
  • Publicado el 28/1/2020
Dennis H.
CO-Owner
Ha utilizado el software durante: Más de un año
  • Valoración global
    1/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    1/5
  • Asistencia técnica
    3/5
  • Relación calidad-precio
    1/5
  • Probabilidad de recomendación
    0/10
  • Fuente de la reseña 
  • Publicado el 28/8/2017

"Not ready for Prime Time. Crashes when you need it most."

Comentarios: I can't think of anything this POS does better than the one we replaced. If it wouldn't crash all the time, we could benefit from not having the servers leave the floor to put orders in and run credit cards, but since they are constantly crashing, we don't have that benefit.

Puntos a favor: Easy to use interface.
Order Pads should allow servers to spend more time on the floor
Inexpensive POS System.

Contras: It doesn't work when we need it to. We've been trying to get the issues resolved via Cake Support and Sysco Management for more than 8 months. It isn't getting any better. As soon as the dining room gets busy the Order Pad Apps crashes. All of our servers need to have paper and pencil ready at all times to complete their orders and stand in line at the terminal to enter them every rush. It seldom happens when we are slow. Orders get lost during entry causing double work to recover the in flight order, after printing in the kitchen causing them not to be charged on the customer's bill, and customer credit cards have been double billed as a result of Order Pad disconnects. We are spending hours with Cake Support that we should be spending working our business. We have to keep 1 person available to capture trouble shooting information for Cake Support during our rushes when (not if) the Order Pads go down. Cake Support is always busy, but will eventually call back. When they do, they aren't very knowledgeable with troubleshooting, they don't seem to be trained to go any deeper than the Cake University screens. The cheap price of the Cake system has become a huge expense in manpower and wasted time in our restaurant.

Respuesta de proveedores

por CAKE from Sysco el 11/1/2018

Your CAKE hardware is definitely not performing as designed. Our Customer Success Team has reached out to resolve your issue. Thank you for the honest feedback, we'll use it to create better products and support in the future.

  • Fuente de la reseña 
  • Publicado el 28/8/2017