CINC Systems

CINC Systems


¿Quién utiliza este software?

Companies that manage homeowner and condo associations.


Valoración media

3 reseñas
  • 3.5 / 5
    En general
  • 3.5 / 5
    Facilidad de uso
  • 2.5 / 5
    Atención al cliente
  • 3.5 / 5
    Características
  • 3 / 5
    Relación calidad-precio

Detalles del producto

  • Versión gratuita
    No
  • Prueba gratis
    No
  • Implementación
    En la nube, SaaS, web
    Móvil: nativo de iOS
  • Formación
    En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia
    Horas laborables

Datos del proveedor

  • CINC Systems
  • http://www.cincsystems.com
  • Fundada en 2004

Información sobre este software

CINC provides online, integrated property management and accounting software to the community association industry.

We designed all of our products, from pure management and accounting to integrated accounting and banking, to work for you. These products are available fully integrated together as you grow or individually to suit your current needs. Because they are all from the same source, you can add new products as your company needs change, without buying a whole new system.


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Funciones de CINC Systems

  • Base de datos de propiedades
  • Comunidades de miembros
  • Directorio de miembros
  • Gestión de calendarios
  • Gestión de comités
  • Gestión de documentos
  • Gestión de eventos
  • Gestión de pedidos de trabajo
  • Gestión de sitio web
  • Procesamiento de pagos en línea

Las reseñas más útiles sobre CINC Systems

Have worked with CINC for over 8 years & am extremely pleased with the ease of use and the support.

  Traducir con Google
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Puntos a favor: The robust functionality, the intuitive interface, the easy integration with banking.......all combine to produce an experience worth writing home about. We use the software in a managemeent company with over 300 homeowner associations, and the flexibility and full-featured software allows us to serve our clients with some of the most advanced technology available. Technology should help drive the business forward, and with CINC, we are able to craft solutions for all kinds of associations -- no matter whether condos (mid-rise, high rise, garden style), single family homes, townhomes, or mixed use communities. The CCR module, association setup capabilities, the standard and custom reporting features, the bank integration---all have been well thought out and programmed not only to make lives easier for those at a management company but also for boards of directors who can present to their communities and themselves a very transparent accounting solution for all. We have set up a modifed accounting system which works well for us, but I know others who use accrual accounting and the software is robust enough to easily handle both. Ability to view check images for invoices and homeowner payments has proven very convenient in troubleshooting questions from boards or homeowners.

Puntos en contra: A few screens need rethinking. For example, the screen in which you compose the message on a statement has potential, but the screen itself offers only a small viewing space. Integration with the web portal for homeowners and board members works, but is limited by some of the functionality of the legacy CINCWEB. The new web product being rolled out this year eliminates this bottleneck and restricted functionality and brings it into the 21st century, but until you upgrade, there can be some frustrations compared to other web products.

If you're used to manual posting this system is NOT for you!

  Traducir con Google
2/5
En general
1 / 5
Facilidad de uso
3 / 5
Características y funcionalidad
1 / 5
Asistencia al cliente
3 / 5
Relación calidad-precio

Puntos a favor: Ummmmm....this will take awhile to come up with. We are 6 weeks since we went live and this has been the worst 3 months of my life. Perhaps after a year, we might see some positives. Right now, there are none!

Puntos en contra: A/R - If you're used to clicking on an owners account to email a statement forget about it. Actually ANY report you want to view, you have to create a PDF, or excel file and you can not click on the items contained in the report to
guide you to more information. It is a batch posting system, multiple steps are required before items are posted (often times requiring upper management posting). You have to constantly watch which association you are in, it is extremely easy to input information for one association into a wrong account. The provided training is minimal AT best! 70% of our boards are ready to walk after this transition. The numbers are wrong, the bank conversion that was required to go with it was a nightmare. We are extremely behind because of the lack of training. And the system managed to screw up about half of our homeowner's mailing addresses. It has been awful! I suggest that if you are considering it, do ALOT of research and find a company to provide you with a review that is NOT being paid to do so. This system is very finicky and all you need to do is miss one click and things go AWOL. The system is not Tab friendly and when it allows a Tab, the next screen is not. It is inconsistent and not user friendly.

Vendor Response

by CINC Systems on 14/5/2018

Since our goal is to partner with our customers to enable them to work smarter and more efficiently, we are grateful for this candid review.
It is important to know that this organization is still in implementation as of the time of this writing (May 2018). Our comprehensive implementation process yields successful implementations and satisfied customers who are able to get to work immediately on our system, in nearly every case. Clearly, this customer has not had the implementation we wanted, and for that, we apologize.
Occasionally, we find that our customers require additional resources to complete implementation. This is the case with this organization, which is transitioning to CINC from another system.
To date, we have provided numerous support and education opportunities for this customer that go above and beyond the typical implementation offerings. We have extended these resources as a goodwill gesture.
We hope the writer will reach out to us directly with any issues.