InSync Healthcare Solutions

¿Qué es InSync Healthcare Solutions?

Mejora la atención del paciente con las soluciones de TI de atención médica totalmente integradas, fáciles de usar y basadas en la nube de InSync, que están adaptadas a las consultas de salud mental, abuso de sustancias, ginecología y obstetricia, terapia pediátrica y atención primaria. Ve de qué manera las soluciones y servicios de EMR (registros médicos electrónicos, por sus siglas en inglés), gestión de consulta, gestión del ciclo de ingresos y transcripción médica de InSync pueden brindar un mejor servicio a ti y a tus pacientes, hacer crecer tu consulta, contribuir a mantener el cumplimiento de las normas y aumentar la productividad y la rentabilidad.

¿Quién usa InSync Healthcare Solutions?

InSync respalda a más de 3 consultas de proveedores de salud en las áreas de salud conductual y mental, medicina general/de familia, medicina interna, clínicas, ginecología y obstetricia, pediatría, PTOTST (fisioterapia, terapia ocupacional y terapia del habla, por sus siglas en inglés) y más.

¿Dónde se puede implementar InSync Healthcare Solutions?

Cloud, SaaS, Web, Windows (desktop), Windows (local), Linux (local)

Sobre el proveedor

  • InSync Healthcare Solutions
  • Ubicado en Tampa, EE. UU.
  • Fundada en 2008
  • Asistencia telefónica
  • Chat

Países disponibles

Estados Unidos

Idiomas

inglés

precios de InSync Healthcare Solutions

Precio inicial:

Sin información del proveedor
  • Sin versión gratuita

InSync Healthcare Solutions no está disponible en versión gratuita.

Sobre el proveedor

  • InSync Healthcare Solutions
  • Ubicado en Tampa, EE. UU.
  • Fundada en 2008
  • Asistencia telefónica
  • Chat

Países disponibles

Estados Unidos

Idiomas

inglés

Imágenes y vídeos de InSync Healthcare Solutions

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Comparar el precio de InSync Healthcare Solutions con productos similares

InSync Healthcare Solutions

N/D
Versión gratuita
Prueba gratis
USD 25.00/mes
Versión gratuita
Prueba gratis
USD 125.00
Versión gratuita
Prueba gratis
N/D
Versión gratuita
Prueba gratis

Funciones de InSync Healthcare Solutions

  • Admisión de pacientes
  • Asesoramiento de remesas
  • Asistencia de codificación
  • Autorización previa electrónica
  • Base de datos de referencia sobre las drogas
  • Biblioteca de ejercicios
  • Clínica de varios profesionales
  • Con certificación ONC-ATCB
  • Confirmación y recordatorios
  • Conforme con EPCS
  • Conforme con HIPAA
  • Creación de diagramas
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Diagnósticos iniciales
  • Entrada de códigos y cargos
  • Facturación
  • Facturación médica
  • Filtro de reclamaciones
  • Formularios online
  • Gestión de alertas y avisos sobre medicamentos
  • Gestión de citas
  • Gestión de clínicas
  • Gestión de expedientes de pacientes
  • Gestión de formularios
  • Gestión de inventarios
  • Gestión de reclamaciones
  • Gestión de seguros
  • Historia clínica electrónica/informatizada
  • Historial de facturas
  • Historial de medicamentos
  • Interoperabilidad clínica
  • Mensajería individualizada
  • Notas sobre la evolución
  • Panel de control personalizable
  • Para fines médicos
  • Para fisioterapia
  • Para las prácticas conductuales y de salud mental
  • Planes de tratamiento en remoto
  • Planificación del tratamiento
  • Portal de autoservicio
  • Portal de los pacientes
  • Procesamiento de pagos
  • Programación de citas
  • Programación de médicos
  • Programación de pacientes
  • Recetas electrónicas
  • Registro de pedido
  • Renovación de prescripciones médicas
  • Sala de espera virtual
  • Seguimiento de la conformidad
  • Sistemas de apoyo en la toma de decisiones
  • Varios médicos
  • Verificación de elegibilidad para el seguro
  • Videoconferencia

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Opinones de InSync Healthcare Solutions

Evaluación media

En general
4.6
Facilidad de uso
4.3
Atención al cliente
4.7
Funcionalidades
4.4
Relación calidad-precio
4.4

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
66%
4
29%
3
3%
2
1%
1
2%
Ashley H.
Owner en EE. UU.
Práctica médica, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

InSync Implementation - PPEC facilities

5 hace 3 semanas Nuevo

Comentarios: The use of InSync in our facilities has significantly improved our productivity in patient charting and had a major positive impact on our claim's submission/reconciliation process. I can't say enough positive things about the implementation process and the people involved. The systematic process was so efficient, and the team was incredible. The use of InSync in our facilities has significantly improved our productivity in patient charting and had a major positive impact on our claim's submission/reconciliation process. I can't say enough positive things about the implementation process and the people involved. The systematic process was so efficient, and the team was incredible. The on-site trainers for our first two facilities and were so professional and accommodating - even with the state regulatory board showing up for our surprise annual survey the first day of each training! They managed to pivot, rearrange sessions, and get everyone trained. Our [SENSITIVE CONTENT] (AND trainer for our last two facilities), is our InSync hero. He has been with us every step of the way and there was not a question/issue we could throw at him that he couldn't handle.

Puntos a favor:

InSync's implementation process is very structured and hands-on. The ease and ability to build our existing forms and processes into the InSync software was extremely helpful. Charting, claims processing, and patient communication is much more efficient.

Contras:

We would love to see some options geared more towards PPEC facilities specifically. For instance, it would be beneficial to have eMar time schedules formatted for PPEC facility hours. The encounter process used to create claims for attendance each day is a little cumbersome. It would be more efficient to be able to create claims based on groups of patients rather than one at a time.

Ayisha C.
Owner en EE. UU.
Cuidado de la salud mental, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

One stop shop EMR

5 hace 2 meses Nuevo

Comentarios: Our implementation guys, [SENSITIVE CONTENT]and [SENSITIVE CONTENT]were great. [SENSITIVE CONTENT]our trainer was absolutely incredible and support calls have been so good. They are really responsive. The appointment reminders contact was not a good experience, hard to get a meeting to get those fixed. Also the EDI contact was not helpful in resolving our enrollment issues. We made it through mostly on our own, but that was a very frustrating process compared to our old system.

Puntos a favor:

All features in one system. Faxing, e-prescribing, PMP, billing, scheduling, ect. all in one. The ability to edit and create what we need. I love the ease of sending and receiving forms to patients, I love the fax integrated and able to save and upload so easily. I LOVE the to do option to coordinate between staff for medication issues and testing referrals. The med team is a big fan of the PMP inclusion. The front staff really likes the kiosk for patients who did not do paperwork prior to coming in. The patient portal is also so much better that we had before. We love the facesheet, it has become our new go to. The customizability of the dashboard. Assessment options already included that we can easily send out to patients and when they come back already scored. Ease of creating patient groups.

Contras:

Billing not being current without the encounter closed. That is a huge issue with having a current bill at check in as we need to be able to more easily have a current charge at check in that includes that days encounter. Compatibility with IPads are such that makes them not a good match and that has been disappointing. We had some providers who bought one planning to use that and found you cannot hover over icons with an ipad. Not having an easy no show fee option and having to "bill that" instead of just quickly and easily adding a fee from the schedule at check in. Not seeing the phone number for the patient on the appointment scheduler when you hover over the appointment. The Payors/EDI enrollment process was very difficult compared to Therapy Notes. The inflexibility in the scheduler, I understand having those in blocks but it is a hassle to have that so strict. Speed between screens. The time it took for me and a few admin people to implement this system. I did not realize at the beginning what I was in for in regards to time and it was really tough to juggle with the regular needs of operating.

Brittany E.
Occupational Therapist en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Highly disappointed in this product; if on the fence, look elsewhere

2 hace 2 años

Comentarios: I was initially excited about this new system because of the capabilities that it was said to provide (i.e., customization to meet the needs of the clinic, streamline communication between 2 locations, departments and therapists, ability to complete daily notes quickly and easily, ability to keep up with progress reports and due dates, simple and intuitive user experience). However, from the first day it was a complete nightmare, greatly contributing to my decision to leave the practice and seek employment elsevisor, it was always difficult to review my assistants paperwork remotely. We eventually had to schedule extra time outside of our normal duties just to sit down and go over paperwork face to face.
This system caused me to spend countless extra hours working at home and at the clinic just to troubleshoot. My efficiency and quality as a therapist was compromised; More focus and time was needed to deal with inSync, leaving very little time to plan effective treatment sessions and give clients what they need. In turn, this created dissatisfied clients.
How could it be improved?: The only way this system could improve is to not exist. I not only lost income and time, but I also decided to leave a great company solely due to this software.

Puntos a favor:

Implementation team was kind and helpful when on site.

Contras:

1. The system was always freezing up causing me to lose paperwork. If it didn’t freeze, sometimes it would take 30+ minutes to load the next page or save when working on things like evaluations. 2. The user interface is very complex to navigate and learn. Requiring countless hours of unpaid work. 3. As a supervisor, it was always difficult to review my assistants paperwork remotely. We eventually had to schedule extra time outside of our normal duties just to sit down and go over paperwork face to face. 4. Whenever there were updates, so many things would change, it was like learning the system all over again. 5. Patient files, names, contact info and important dates were very difficult to access causing many miscommunication between therapist and families. where. 6. Printed documentation was poorly formatted, further impacting my professional image as well as the clinic's

Kyle C.
CEO en EE. UU.
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

Great software, needs some minor improvements

5 hace 4 meses

Comentarios: The software just works. There are very few glitches and overall it is clearly engineered to be fast to use. The EHR part for providers and nurses/assistants is fantastic and much quicker than anything I've used outpatient before.

Puntos a favor:

PM/billing integration is nearly seamless. Superbill items carry over to claims very easily. This will reduce the workload of our biller once we have fine tuned the system to our needs.

Contras:

The front desk/check in process could use some refinement to make the process faster, and suggestions to do so have been submitted as "enhancement requests." It appears that they do add the enhancements over time.

Michelle D.
Michelle D.
Program Administrator / Practitioner en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

This application has the potential to be great with a massive overhaul

4 hace 2 años

Comentarios: Overall, I believe this application has the potential to be really good though it needs a rather substantial overhaul to be fully brought into the 21st century. For an application that hasn’t been around a decade, some of the features are quite dated and there is zero transparency on suggestions for application modifications and seemingly zero quality control. I firmly believe that many of this platforms limitations is the result of skill (or lack thereof) of the developers as many much older EMRs have the basic functions that InSynch lacks.

Puntos a favor:

You can add your own forms and documents. (Although said custom document seem to exist pretty much as stand alone documents. There is no way to inject otherwise populate data already within InSynch into said forms thereby requiring lots of manual typing of duplicative data).

Contras:

This application has NO test environment. This means when you Go Live and as you continually onboard new staff, you will be playing around in your live system. This matters because there is no way to delete anything in this platform, not even as an administrator. The application is exceptionally slow. There is no global autosave feature which means that there is a huge possibility of loosing data. Pages take a long time loading. The calendar needs a massive overhaul as it is very dated and rather limited. Providers cannot individually set their availability. Availability is limited to the agency hours and no appointments can be set outside of this without resorting to all sort of antics. Client documents must be added one at a time. Actually, very little can be completed in this application in bulk, which is very frustrating and time consuming. Moreover, you cannot download a clients entire chart at once. Each document must be downloaded one at at time which is unnecessarily laborious.