¿Quién usa Mews?

La flexibilidad de la plataforma permite a Mews atender a propiedades de todos los tamaños, desde hoteles boutique, apartamentos con servicios de hotel y alojamientos con desayuno hasta grupos hoteleros globales y cadenas de albergues.

¿Qué es Mews?

Una solución de administración de propiedades basada en la nube muy innovadora para hoteles y albergues. Implementa la automatización en tareas manuales, pagos, gestión de reservas, ventas adicionales, facturación en línea, limpieza y contabilidad, para poder centrarte en la creación de excelentes experiencias para los huéspedes. Su diseño moderno e intuitivo permite que los nuevos usuarios aprendan a utilizarlo rápidamente, al tiempo que obtienen acceso a todas las herramientas y reciben notificaciones sobre su sistema de administración de propiedades (PMS).

Información sobre Mews

Mews

http://mewssystems.com/en/

Fundada en 2012

Resumen de precios de Mews

Mews no tiene versión gratuita, pero ofrece una prueba gratis.

Versión gratuita

No

Prueba gratis

Implementación

En la nube, SaaS, web

Móvil: nativo de iOS

Móvil: nativo de Android

Formación

En persona

En vivo en línea

Seminarios web

Documentación

Asistencia

En horario ininterrumpido (atiende un representante)

Horas laborables

En línea

Funciones de Mews

Software para hoteles
Automatización de marketing
CRM
Catering
Contabilidad integrada
Estancia prolongada
Gestión de empleados
Gestión del mantenimiento
Integración de GDS y OTA
Para alquileres vacacionales
Programa de fidelización
Propiedad única
Punto de venta (POS)
Reserva en línea
Varias propiedades

Opiniones de Mews

Mostrando 5 de 30 opiniones

En general
4.9/5
Facilidad de uso
4.9/5
Atención al cliente
5/5
Funcionalidades
4.9/5
Relación calidad-precio
5/5
Catarina J.
Director Of Operations
Hostelería, 13-50 empleados
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 1/10/2018

"Finally a user friendly PMS that works"

Comentarios: Mews is an amazing software, that has a simple solution for many complex data processes and makes the team and the guests spend less time with burocracy.

Puntos a favor: I love the easy use of the software, the constant improvement and the help service on the minute makes it for me the best PMS ever developed.

Contras: The room plan but I am getting used to it.

  • Fuente de la reseña 
  • Publicado el 1/10/2018
Helena V.
General Manager
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 18/11/2016

"Perfection at its bets"

Comentarios: We started using the system 3 years ago and I could not be happier. It gives me a lot more freedom to run my hotel from where ever I am. All reports that I need are at my finger tips and accessible with my mobile should I need to do so. Its easy to use, has number of great functions and everything is just logical. With more and more interfaces being build it gets even better. Their customer service is always there to help and assist and the FAQ are just the best as it is done in the way of short videos and not just texts. Costs of the system are much lower than any other, as you do not pay any large installation costs or fixed monthly fees. You only pay as much as you use the system and how much the system help you - which is a fair way of pricing.

Puntos a favor: As a general Manager, I like that its easily accessible and I can use it to its full effect from my phone. Its easy to use so training my staff does not take too long as its very intuitive. With interfaces with my channel, review, rate manager etc it just means that I do not miss out on any reservations, do not sell at wrong rate or get as many reviews as possible.

Contras: I like everything so its impossible for me to answer this.

  • Fuente de la reseña 
  • Publicado el 18/11/2016
Vicky B.
Sales Executive
  • Valoración global
    4/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    Sin valoración
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Publicado el 1/6/2016

"Customer experience through technological advance!!!!"

Comentarios: Pros:
1)Save money using online tools (online check -in/out, online payments etc
2)sell more using integrations with channel managers and revenue managers
3)Guest satisfaction with Navigator application as a mobile concierge
4)Great support 24/7
Cons: The only thing i can say is that a cloud web based system is a new world in which we have to adjust.

  • Fuente de la reseña 
  • Publicado el 1/6/2016
U S.
Reception
Hostelería, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 3/9/2016

"Great PMS made of the guys's passion, which is growing everyday basis, with great & humanly support!"

Comentarios: First of all it's pity that we can't to talk face to face to you interested in Mews;)
If you ask us "experience", the first thing which comes to our mind is "people", we mean the Mews staff. Their passion for this industry, confidence in their product, patience for customers questions are the first experience we had with them.
Yes the system is GREAT, or we should put -EST (if there ever is anything better, we'd love to see).
But what made us finally decide to use Mews is those guys;)

Puntos a favor: The most? It's so hard to tell since all the features are so good. You can feel the philosophy, and every feature really "make sense". Since they know and have lots of experience in this industry, often what seemed to us unnecessary or inconvenient turn out to be necessary and so convenient as we use further.
Well, what we like the most about this system is that we can feel the presence of Mews staff behind the system;)

Contras: Well, we thought for a while, but there is nothing we don't like about Mews.
The thing is whenever we have some sort of requests or want some features to be changed into certain ways, these guys are very open to customers' opinions. So these things don't come up to our mind as "cons".

  • Fuente de la reseña 
  • Publicado el 3/9/2016
Marius I.
Revenue Manager
Hostelería, 13-50 empleados
Ha utilizado el software durante: Más de un año
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 29/9/2017

"Best PMS ever! Happy to have joined the Revolution!"

Comentarios: We got faster check-in time, it reduced the overall work in the reception.

Puntos a favor: The design and the funcionality. It's easy to use, everything it's where it should be. It can be integrated with various softwares. The reports Mews generates are amazing and the Rate Management is every revenue manager's dream.

Contras: Lets say that some implamentations take a long time to be developed. Sometimes the system is lagging, but on verry few ocasions. I´m a verry happy client in general.

  • Fuente de la reseña 
  • Publicado el 29/9/2017