¿Quién usa Mozeo?

Mozeo atiende a clientes de todos los tamaños en diversos mercados de EE. UU. y Canadá.

¿Qué es Mozeo?

Con miles de clientes, Mozeo es perfecto tanto para principiantes como para expertos. Ofrece acceso en horario ininterrumpido a un panel de control repleto de funciones como gestión de contactos, palabras clave móviles, SMS, MMS, conversaciones de texto, creación de informes y más. Lo mejor de todo es su asistencia: obtuvo una valoración de satisfacción del cliente del 99 % durante tres años consecutivos.

Información sobre Mozeo

Mozeo

https://www.mozeo.com

Fundada en 2007

Resumen de precios de Mozeo

Mozeo está disponible a partir de USD 5.00/una vez. Mozeo no tiene versión gratuita, pero ofrece una prueba gratis. Consulta más información sobre precios de Mozeo a continuación.

Precio inicial

USD 5.00/una vez

Versión gratuita

No

Prueba gratis

Implementación

En la nube, SaaS, web

Formación

En directo en línea

Seminarios web

Documentación

Asistencia

Horas laborables

En línea

Funciones de Mozeo

Software para envío de SMS
Concursar por sms
Creación de informes/análisis
Cupones móviles
Códigos cortos
Envío masivo de mensajes de texto
Gestión de contactos
MMS
Mensajería bidireccional
Mensajería planificada
Palabras clave móviles
Personalización de mensajes
Sondeos/Votaciones

Opiniones de Mozeo

Mostrando 5 de 45 opiniones

En general
4.7/5
Facilidad de uso
4.6/5
Atención al cliente
4.7/5
Funcionalidades
4.2/5
Relación calidad-precio
4.7/5
Caitland O.
Communications & Commercial Services Director
Propiedad inmobiliaria
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    4/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    Sin valoración
  • Fuente de la reseña 
  • Publicado el 22/6/2018

"Texting made easy and affordable!"

Puntos a favor: It's very easy to use, and customer support is great. I had a complaint one time and got a reply that it could take up to 24 hours to get a response, and I had a response within 30 minutes. There are some great features, like the landing pages as well. It's also more affordable than some competitors when you need a LOT of texts!

Contras: I wish there was a way to have the texting come from a name instead of a 5 digit number. The landing pages can also be a bit tricky to format if you want to include pictures. I tried to include a graphic and had to resize it several times before I got it right.

  • Fuente de la reseña 
  • Publicado el 22/6/2018
Usuario verificado
Marketing Coordinator
13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    4/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    3/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    7/10
  • Fuente de la reseña 
  • Publicado el 2/1/2018

"Easy to use for text campaigns"

Comentarios: People these days don't answer their phones and I don't want my messages to get lost in a sea of emails for our candidates. Mozeo lets me text someone right away and get their attention. I get much higher response rates via text message campaigns.

Puntos a favor: My company uses this product solely for text message campaigns and it works great. The dashboard is very easy to work through and understand. Uploading contacts to a list is also very simple. I was worried at first that it would take several minutes or even hours for contacts to successfully load to a list, to my surprise it only takes a couple seconds. Helps eliminate down time. When creating a text message, Mozeo makes it very easy to add an external link and Mozeo helps me keep track of how many characters I have left in a message before I reach my maximum allotted characters. I also like that I can see individual's responses. Whether they have questions, comments or concerns - I am able to quickly respond to that person via another text in a couple minutes.

Contras: When I am about to send a text message, I have the choice to "send to groups" to my message...on that following page it would be so appreciated if I could see how many people are in each group. A little number in bold next to each list so I can see when I combine certain contact group lists how many people I am sending to. I would also like more in depth reports on each text campaign. The "My Reports" section of Mozeo only lets me see reports based on a time frame. Sometimes I send three or four text campaigns in one day. I'd like to see each individual campaign's report - not all three or four text message reports as a whole.

  • Fuente de la reseña 
  • Publicado el 2/1/2018
Malkie R.
Director of Case Management
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    3/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    9/10
  • Fuente de la reseña 
  • Publicado el 15/5/2018

"Mozeo has really helped me with staffing cases efficiently and easily. "

Puntos a favor: The best thing I love about the system is the groups option - I do not need to send out a message to all my contacts at same time.

Contras: Since I send out multiple messages per day, I do not like the way the replies come in. There's no way to see to which message a provider is replying "yes" to. If you can find a way to have the messages be received in a way that I know to which message it corresponds to, that will be very helpful.
Another thing would be for the system to let us know when a provider opts out of text or email. It is not clear enough. And if someone did opt out, how does she opt back in without me having to delete and re-add the contact?
Third, very little character limit when texting individually with providers.
Lastly, the emails should have option to have regular text bodies...not sections and stuff.

  • Fuente de la reseña 
  • Publicado el 15/5/2018
Heather H.
Insurance Sales Agent
Seguros, 13-50 empleados
Ha utilizado el software durante: 6-12 meses
  • Valoración global
    3/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    3/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    Sin valoración
  • Probabilidad de recomendación
    5/10
  • Fuente de la reseña 
  • Publicado el 18/12/2018

"Easy Enough"

Puntos a favor: The site is very user friendly and the support is very fast at getting back to you

Contras: Every time you send a text, the page refreshes and you lose your spot in your inbox.

  • Fuente de la reseña 
  • Publicado el 18/12/2018
William F.
Vice President
Marketing y publicidad, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Valoración global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 27/9/2019

"Great Texting Software for Teams of All Sizes"

Puntos a favor: What I like most about Mozeo is that it is extremely easy to setup and get rolling for my team. It was easy to setup routing for the responses that came through and the leads were routed correctly and efficiently.

Contras: The cost of the software is what ultimately drove our company to other competitors in the market.

  • Fuente de la reseña 
  • Publicado el 27/9/2019