Shippo
¿Qué es Shippo?
Solución web para crear instantáneamente etiquetas de envío para todos los operadores y ahorrar dinero con tarifas de descuento. Mira todos tus canales de ventas en línea en un solo lugar y realiza envíos a nivel nacional e internacional. Accede automáticamente a las tarifas con descuentos de USPS y DHL Express o accede a tus propias cuentas de operador. ¡Registrarse es gratis y no hay tarifas mensuales, no se requieren billeteras ni tarifas de cancelación!
¿Quién usa Shippo?
Comerciantes de comercio electrónico, mercados en línea y plataformas o proveedores de comercio electrónico.
¿Tienes dudas sobre Shippo? Compara con una alternativa popular
Shippo
Otras alternativas interesantes a Shippo
Opinones de Shippo
Tiffany
Easy to use with good discounts
James
Great Shipping Solution
Puntos a favor:
I like that Shippo is easy to integrate with e-commerce sites like eBay and Etsy. I sell vinyl decals on both sites and it is very easy to sync unfulfilled orders. The software imports the customer's address perfectly and does an address verification before you purchase the shipping label. After the label is printed, the software automatically notifies the e-commerce site that the order has been shipped and posts the tracking number for the customer to view. This has been a huge time saver for me.
Contras:
The software works very well for me and I have not found any cons to it.
Ellen
Good shipping services
Puntos a favor:
I can print shipping labels easily, and they have a good discount on most carriers. The software is easy to understand and use, and we transitioned seamlessly from our old provider.
Contras:
When you try to send a tracking email, it drops the ball. It does not let me look at the email to be sent or verify the email address, and simply flashes an "email sent" screen. It does this even if the recipient does not have a known email address. Sine we have low shipping volume, I simply send the emails myself.
Respuesta de Shippo
hace 9 meses
Hi Ellen, Thanks for leaving us a review. We're happy to hear that Shippo has helped streamline your shipping process! We recently launched a new tracking experience that allows you to manage your tracking notification emails with ease! For instance, you can preview what your tracking email looks like, enable notifications so a tracking email can be sent out to all of your customers, and more! You can visit this link to check it out: https://apps.goshippo.com/settings/tracking-page Also, if you'd like to look at a customer's email address, you can head to your "Orders" page and hover over a customer's name to preview their email. We hope this information helps! If you have any questions, please feel free to reach out to support@goshippo.com. If you prefer chatting with one of our Support members, please feel free to give us a call at your convenience at (415)-779-7447 and we'd be happy to help. We offer Phone Support M-F from 9-5 PST. Thank you, Shippo Support
Grace
Shipping made easy by Shippo
Puntos a favor:
Shippo is one of the best and easy e-commerce platforms for shipping labels to use by a small business owners like me. I have not had a lot of hustle while using it, it saves me a lot of money and saves time. I would recommend this anyday.
Contras:
The only problem I have with shippo is their customer service support. It takes ages for you to get help from them.
Brittany
Alternativas consideradas:
Customer Service Problems!
Comentarios: Customer service is not capable of handling basic problems. Shippo "accidentally" reused a USPS tracking number too soon. So old data was still present on the current label. It's been 4 days and they haven't been able to do anything at all. They haven't offered a refund, to assist with insurance. It's clear they don't know what to do. They actually said at one point, "we're not responsible" even though tracking was purchased and issued through them. My emails don't get a response, live chat just says "we've asked USPS" and nothing moves forward. Sometimes live chat is available. Sometimes it's not. It's not based on days of the week or times of day. It's just random. Also, yes they do have hidden surcharges with every carrier and no they won't help you dispute them. They just said "the dispute was sided with the carrier" but any other shipping software allows you to provide detailed information and with every other shipping software they side with the shipper.
Puntos a favor:
Unfortunately I don't have anything positive to say about this software.
Contras:
Customer service is difficult to reach and not knowledgeable.
Cynthia
I recommend Shippo to ALL SMALL BUSINESSES!
Puntos a favor:
You can start with a free account to see if it works for you. You can customize labels and manage multiple brands.
Contras:
Refunding labels takes forever but it's not Shippos fault.
