¿Quién utiliza este software?

We serve homeowners associations, condo associations, and property managers across the United States.

Valoración media

119 reseñas
  • En general 4.5 / 5
  • Facilidad de uso 4 / 5
  • Atención al cliente 4.5 / 5
  • Funciones 4 / 5
  • Relación calidad-precio 4.5 / 5

Detalles del producto

  • Precio de partida $40/mes
  • Versión gratuita No
  • Prueba gratis Sí, consigue una prueba gratuita
  • Implementación En la nube, SaaS, web
  • Formación En directo en línea
    Seminarios web
    Documentación
  • Asistencia Horas laborables
    En línea

Datos del proveedor

  • Pay HOA
  • https://www.payhoa.com/
  • Fundada en 2008

Sobre PayHOA

Cloud based community management software for PMCs and self-managed associations. Manage multiple communities with a single login and search across all communities with global search. Manage units and owners (CRM), accounting, invoicing, online payments (ACH & credit card), communications, documents, and event registration. Unlimited admin seats and custom module permissions available for all users.

Funciones de PayHOA

  • Base de datos de propiedades
  • Comunidades de miembros
  • Directorio de miembros
  • Gestión de calendarios
  • Gestión de comités
  • Gestión de documentos
  • Gestión de eventos
  • Gestión de pedidos de trabajo
  • Gestión de sitio web
  • Procesamiento de pagos en línea
  • Base de datos de arrendatarios
  • Base de datos de propietarios
  • Comprobación de crédito
  • Cálculo del recargo por pago atrasado
  • Facturación
  • Gestión de arrendamientos
  • Gestión de carteras
  • Gestión de contactos
  • Gestión de gastos
  • Gestión de impuestos
  • Gestión de seguros
  • Gestión de sitio web
  • Gestión del mantenimiento
  • Portal de arrendatarios
  • Portal de propietarios
  • Procesamiento de pagos
  • Propiedades comerciales
  • Propiedades residenciales
  • Seguimiento de alquileres
  • Seguimiento de vacantes
  • Comprobación de crédito
  • Gestión de arrendatarios
  • Gestión de gastos
  • Gestión de impuestos
  • Gestión de sitio web
  • Pagos en línea
  • Portal de arrendatarios
  • Portal de propietarios
  • Seguimiento de vacantes

Las reseñas más útiles de PayHOA

Legacy Financial (LegFi) Customer Review

Traducir con Google Revisado el 25/6/2015
Derek S.
Treasurer
Fuente de la reseña 
Fuente: asdf
2/5
En general
2 / 5
Facilidad de uso
Características y funcionalidad
4 / 5
Asistencia técnica
Relación calidad-precio

Comentarios: I am the treasurer of me fraternity at Michigan State University and we just wrapped up our first semester using your service. We decided to employ your product for a couple key reasons. We wanted the collection support, the ability to pay charges online, and the tax help the you provide through file990.org. Bad News first:
You failed to have the proper tax form on your website. I called numerous times between mid March and when our taxes were due in mid May. Time and time again I was assured that the form would be provided prior to tax day, but unfortunately it never was. Luckily, one of the brothers is an had just completed an internship at Grant Thornton, otherwise I would have been helpless. To be blunt, we feel like we wasted money on a service that couldn't deliver. Furthermore, your software doesn't provide enough tools, especially the budget builder. We budget on a semester -by-semester basis and I just don't have enough freedom to build a functional budget based on our needs with the current version.
Now the good news:
For the most part, your customer service was exceptional. Every call was informative and the operators did a fine job assisting me to the best of their abilities.
General tips:
- Get file990.org running more smoothly. This is one of the primary reasons why fraternities employ your service and it needs to be functional if we are to continue to do so.
- Finalize this update that your customer service told me about. He shared his screen to give me a peek at the beta and I was impressed. The earlier you get this out before fall semester begins the better.
In conclusion, our first semester with Legfi wasn't exactly smooth sailing but there is certainly potential for improvement. Hope this review is helpful.

Respuesta de proveedores

por Legacy Financial el 25/6/2015

Derek,

Thank you for the honest and helpful review. We are working hard to push our new interface live -- we are targeting Aug 1st for the launch. You can take a closer look at the new site by accessing the test account link below. I apologize for your experience with File990. Unfortunately, the 2014 form 990EZ had some major changes that set us back much further than expected. I hope you will stick with LegFi for another semester to try out the new interface. I assure you the 2015 990EZ will be ready before your filing deadline. Please let us know if we can do anything else to improve your experience on LegFi.

http://keeleux.com/dev/legfi/application/dashboard.php

Best,
Mike

Great & easy to use, wonderful customer service

Traducir con Google Revisado el 28/12/2016
Dominick S.
Treasurer
Educación superior, 13-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña 
Fuente: asdf
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I had gotten a free trial of the program as treasurer of a fraternity. It is such an easy system to use that incorporates many different features in regards to collecting dues. My favourite part was the ability to use LegFi to send emails to members who weren't paying dues, acting as a collection agency. Keeping track of dues paid and due dates was very convinient, and they made it so you could see on your homepage what your organization's collections looked like. It was super easy to set up for me and for the members of my organization, and the workers at LegFi were there to help me through the whole way. I cannot stress how wonderful the customer service was. I had an issue and called the phone number and was able to speak directly to the president. He was extremely understanding, courteous, and very helpful. These are really down to earth people who want to help your organization, financials and beyond. If you are an organization looking to utilize a financial collections service, I would have no reservations in recommending LegFi

Puntos a favor: Ease of use, customer service

Contras: Spotty service, sometimes the website was down, but it didn't really create an issue for me as I could just try again later

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