¿Quién utiliza este software?

Distributed teams of all shapes and sizes use Shelf, including cross-functional teams and departments such as Sales, Marketing, Operations, and HR.

Valoración media

35 reseñas
  • 5 / 5
    En general
  • 5 / 5
    Facilidad de uso
  • 5 / 5
    Atención al cliente
  • 5 / 5
  • 5 / 5
    Relación calidad-precio

Detalles del producto

  • Precio de partida
  • Pricing Details
    plans starting at $99/month
  • Versión gratuita
  • Implementación
    Instalado: Mac
  • Formación
    En persona
    En directo en línea
    Seminarios web
  • Asistencia
    Todos los días a cualquier hora (atiende un representante)
    Horas laborables

Datos del proveedor

  • Shelf
  • http://www.shelf.io
  • Fundada en 2015

Información sobre este software

Shelf is an award winning knowledgebase that helps companies save time and avoid costly mistakes. Used by organizations like Google, Amazon and Nielson, Shelf was designed by a Harvard knowledge management expert for best in class search and findability. Unlike other knowledgebase platforms, Shelf enables any type of content to be stored and organized, including; documents, youtube videos, web links and more. Shelf can be setup in minutes. Contact us for a demo and free trial.

  • Academic / Education
  • Access Controls
  • Accounting
  • Activity Tracking
  • Alerts / Escalation
  • Appointment Management
  • Approval Process Control
  • Approval Process Management
  • Archiving & Retention
  • Asynchronous Learning
  • Audio Content
  • Automated Routing
  • Automatic Customer Notices
  • Blended Call Center
  • Blended Learning
  • Built-In Course Authoring
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Scripting
  • Campaign Management
  • Cataloging / Categorization
  • Certification Management
  • Chapter Management
  • Chat
  • Classroom Management
  • Collaboration
  • Committee Management
  • Complaint Monitoring
  • Compliance Management
  • Content Management
  • Contract Management
  • Corporate / Business
  • Course Library
  • Course Management
  • Customer Database
  • Customer Engagement Center
  • Customer Experience Management
  • Data Management
  • Discussion Boards
  • Document Assembly
  • Document Conversion
  • Document Delivery
  • Document Extraction
  • Document Indexing
  • Document Management
  • Document Templates
  • Donor Management
  • Dues Management
  • E-Verify / I-9 Forms
  • Election Management
  • Electronic Capture
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Handbook
  • Employee Portal
  • Employee Training
  • Escalation Management
  • Event Management
  • FAQ
  • Fax Management
  • File Management
  • File Sharing
  • Financial Management
  • Forms Creation
  • Forms Management
  • Full Text Search
  • Fundraising Management
  • Gamification
  • Grant Management
  • Guided Problem Solving
  • Help Desk
  • IVR / Voice Recognition
  • Image Editor
  • Inbound Call Center
  • Inbox / Queue Management
  • Indexing
  • Job Description Management
  • Jobs Board
  • Knowledge Base
  • Known Issue Management
  • Learning Management (LMS)
  • Live Chat
  • Manual Dialer
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Learning
  • OCR
  • Orientation Management
  • Outbound Call Center
  • Paper Capture
  • Permission Management
  • Predictive Dialer
  • Premise-Based Call Center
  • Print Management
  • Progressive Dialer
  • Quality Management
  • Queue Manager
  • Revision Tracking
  • Rich Text Editor
  • Role-Based Permissions
  • Rule Based Publishing
  • SCORM Compliant
  • SEO Management
  • Scanning & Imaging
  • Search
  • Secure Login
  • Self Service Portal
  • Self-Learning
  • Simulation
  • Skills Tracking
  • Social Learning
  • Social Media Management
  • Student Portal
  • Surveys & Feedback
  • Synchronous Learning
  • Task Management
  • Tax Forms
  • Template Creation
  • Testing / Assessments
  • Training Companies
  • Trouble Ticketing
  • Version Control
  • Video Conferencing
  • Video Content
  • Virtual Call Center
  • Volunteer Management
  • Watermarking
  • Website Management
  • Wiki
  • Work Order Management
  • eCommerce

Últimas reseñas disponibles sobre Shelf

Traducción realizada automáticamente. Mostrar la reseña original

This is not a drill: A user case that lead to early adoption

En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Comentarios: Using Shelf in support of my consultancy/advisory tasks related to the development of an incubator hub in Belgrade, Serbia. Tasks require a lot of information coming in and out and disseminated to a wide variety of management, staff and stakeholders. We have been extremely glad to get our hands on the program. Not only does it support our organizational ethos of trying out new information technologies whenever we can and as they become available, its also been ideally suited and fit for our purpose. Its really smoothed and integrated our workflows and was just what we were looking for.

Puntos a favor: Shelf is really easy to set up and get going very quickly and is incredibly intuitive to use. Its a great tool not only for managing knowledge inputs in a wide variety of formats but also for group and task based working. The web clipper is great for capturing information on the go and actually a lot of fun to use. The file permissions system is super efficient for setting up and breaking down work/interest groups. It ensures everyone gets what they need to know and gets a chance to appropriately share and contribute. Its strongly supportive of the informational needs of the multi layered management structure of the organization as well as for disseminating information and updates to its general membership and stakeholders.

Puntos en contra: Although its already integrated with the three most important cloud storage sites and we hear more are on the way, we've already become firm Shelf fans and will continue to use so we'd like to see some fast-tracking so more become available sooner than later. We also hear email integration is on the way. Right now and until it comes, it would be useful for user email lists to be generated internally.

Traducción realizada automáticamente. Mostrar la reseña original

User Friendly with Great Features and Functionality!

En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Puntos a favor: The top 3 features of Shelf for CMDW, Inc include Sync, Search and Sharing. Shelf syncs with Google Drive and Dropbox to help users better organize and access files. Once files are synced, users can search for files via keyword(s) - even if you don't remember the title or when it was created. It's quick and easy to drag and drop files or folders to an updated private or shared folder from there (or simply leave in the current folders, as Shelf retains the original filing properties/locations during sync). Shelf is already setup with four permission levels - along with a "groups" feature to making sharing at specific access levels a breeze. I should also point out that Shelf works well with all types of files and media, including documents, audio, video and more - which is especially important for the creatives on our team!

There are plenty of organization and collaboration tools out there - I've tried several, but Shelf has hit the UX (user experience) nail on the head. It's visually appealing and less intimidating for my clients and team members who are less tech savvy. The onboarding process for me was actually pretty fun. The demo was informative and tailored to my unique organizational needs. Customer rep really listened to my challenges and showed me how Shelf can solve many of our current problems. I'm really excited to finally have a functional solution for file management. No more lost hours searching and starting over from scratch!