15 años ayudando a las empresas mexicanas
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¿Qué es MobiWork?

MobiWork se especializa en soluciones de mano de obra móvil basadas en teléfonos inteligentes y en la nube para cualquier empresa con empleados en el campo, tales como servicios externos, ventas externas y marketing y logística externos. La fuerza de trabajo basada en la oficina utiliza la comodidad de la web, mientras que la fuerza de trabajo móvil utiliza una aplicación nativa de teléfono inteligente, tableta o dispositivo robusto que es fácil de usar, potente e incluso funciona cuando no hay conectividad de red.

¿Quién usa MobiWork?

servicios, ventas y marketing externos y logística.

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MobiWork

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USD 39.00
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Opinones de MobiWork

Evaluación media

En general
4.9
Facilidad de uso
4.8
Atención al cliente
4.9
Funcionalidades
4.8
Relación calidad-precio
4.9

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Encontrar opiniones por puntuación

5
88%
4
11%
3
1%
Andrew
Andrew
Director of Operations and Logistics en EE. UU.
Usuario de Linkedin verificado
Productos químicos, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Mobiwork Field Service Platform Review

5.0 hace 10 meses

Comentarios: Mobiwork has solved our centralized quoting, scheduling, and dispatching problem by providing an easy to use and learn system that has enough customization and flexibility to perform the tasks that would normally require a far more expensive platform.

Puntos a favor:

Mobiwork has allowed us to process requests from quote through dispatch and completion to invoice without the need for more expensive platforms that cost many multiples compared to this program. Ability for a small staff to perform all needed functions for quoting, scheduling, dispatching, and invoicing in one package

Contras:

Existing process to add parts, services, customers, etc can be improved to allow for new assets or parts to be added directly from the workorder page.

Respuesta de MobiWork

hace 10 meses

Andrew, thank you for providing valuable feedback. Your insight helps make our services better for you, we appreciate your business!

Jerry
SR IT Manager en EE. UU.
Transporte/transporte en camión/ferrocarril, 10,000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

MobiWork in the transportation industry is the best choice.

5.0 hace 2 años

Comentarios: I've worked with MobiWork for a few years now. We've integrated using their API, and we use the application on a daily basis.

Puntos a favor:

MobiWork has a product that works well for any dispatching or scheduling organization. We use it within the transportation industry to dispatch our technician quickly to emergency breakdown. Everything works in real-time and is easy to use from portal to technical mechanics out in the field via the mobile app. Our customers use the customer portal to eliminate the need for telephone interaction.

Contras:

I honestly don't have any cons to share.

Respuesta de MobiWork

hace 2 años

Thank you for your kind words, Jerry. We're very happy to hear you're enjoying our software. We look forward continuing to provide great service to awesome customers like you.

Ricky
Project Manager en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

MobiWork Review

3.0 hace 2 años

Puntos a favor:

The picture taking and being able to relate it to a job is really important.

Contras:

Software lags a lot, scheduling and job management was not easy. Set up was easy but no help with integration into the company and we were left to our own devices.

Respuesta de MobiWork

hace 2 años

Thank you for your valuable feedback, Ricky. We're glad you're enjoying the Mobiwork's ability to take pictures and attach them to a job. I'm sorry you feel you were left alone during the setup process. We do offer an initial onboarding call with our customer success team free of charge. But for a more personalized, one-on-one training we charge a nominal fee. Having said that, please feel free to reach out to support@mobiwork.com and let us know if there are specific features you need help with, and we'll be happy to accommodate you. Thanks again for taking the time to give us your feedback.

Brent
Systems Integration - Field Project Manager en EE. UU.
Materiales de construcción, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Comprehensive cloud software that completes a business from Field operations to the office!

5.0 hace 2 años

Comentarios: Going from Microsoft Outlook we wanted something that would connect our Field Techs with the office real time from scheduling to forms. MobiWork takes it so much further with their list of features that can be used in so many different areas. We are a unique business and were able to have MobiWork build custom features to meet our needs.

Puntos a favor:

The MobiRules are super helpful in configuring your behind the scenes system and how you want it to function.

Contras:

I would like to have access to see some programming strings in the back ground that could be used for some of their built in features for pre filled forms etc.

Respuesta de MobiWork

hace 2 años

Thank you for your kind words, Brent. We really appreciate you taking the time out to share your experience with us! We're glad to hear that our customization capabilities is why you chose us. We look forward to continuing to work with you and your team.

edward
project manager en EE. UU.
Propiedad inmobiliaria, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Excellent solution for property management maintenance and construction

5.0 hace 2 años

Comentarios: We manage a lot of units, commercial and residential. Mobiwork is crucial to being able to manage maintenance and service calls and billing for the work needed. Easy to use interface for techs in the field, tracks all their time, locations, and schedules. Has improved our response since techs are alerted so quickly when a work order is assigned.

Puntos a favor:

Excellent work order management and dispatching. Easy to set up and use. We have hundreds of units and Mobiwork makes it easy to manage service calls, maintenance, and construction/renovations. Billing/invoicing is easy to manage.

Contras:

Can't think of anything. Any features we have asked for have been made for us.

Respuesta de MobiWork

hace 2 años

Thank you for your thorough review, Edward. Your words are extremely kind. We're very happy to hear that MobiWork helps your team in so many ways. We look forward to continue to service you and your team!