--- description: ¿Qué es y para qué sirve iAdvize? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es iAdvize? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Software de chat en vivo](/directory/30797/live-chat/software) > [iAdvize](/software/149186/iadvize) # iAdvize Canonical: https://www.capterra.mx/software/149186/iadvize Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/149186/iadvize?page=2) > iAdvize es una plataforma de marketing conversacional que conecta a los clientes que necesitan asesoramiento con expertos que están disponibles en horario ininterrumpido. > > Veredicto: 21 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa iAdvize? Cualquier negocio de venta en línea con tráfico constante (menos de 100 000 PV). iAdvize trabaja con todos los sectores: comercios minoristas, turismo, moda, B2B, automoción, lujo, etc. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 21 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: iAdvize - **Constitución**: 2010 ## Contexto comercial - **Precio inicial**: USD 290.00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, checo, chino, coreano, danés, español, francés, húngaro, inglés, italiano, neerlandés, noruego, portugués, sueco, ucraniano - **Países disponibles**: Alemania, Canadá, Estados Unidos, Francia, Reino Unido ## Funciones - Acceso móvil - Asistencia al cliente - Autoresponders - Chat en tiempo real dirigido a consumidores - Chat en vivo - Chat proactivo - Chatbot - Comunicación multicanal - Creación de informes/análisis - Creación de marca personalizable - Cualificación de leads - Distribución de clientes potenciales - Geosegmentación - Historial de transcripciones/chat - Segmentación por público - Third-Party Integrations - Transferencias/enrutamiento - Traspaso a agente ## Integraciones (en total: 2) - Google Analytics 360 - Salesforce Service Cloud ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Software de chat en vivo](https://www.capterra.mx/directory/30797/live-chat/software) ## Categorías relacionadas - [Software de chat en vivo](https://www.capterra.mx/directory/30797/live-chat/software) - [Plataformas de comercio electrónico](https://www.capterra.mx/directory/3/ecommerce/software) - [Software de compromiso del cliente](https://www.capterra.mx/directory/30906/customer-engagement/software) - [Software para chatbots](https://www.capterra.mx/directory/32448/chatbot/software) - [Asistente virtual](https://www.capterra.mx/directory/33535/virtual-assistant/software) ## Alternativas 1. [Tidio](https://www.capterra.mx/software/144040/tidio-chat) — 4.7/5 (590 reviews) 2. [Wati](https://www.capterra.mx/software/204314/wati) — 4.6/5 (202 reviews) 3. [Intercom](https://www.capterra.mx/software/134347/intercom) — 4.5/5 (1131 reviews) 4. [Freshchat](https://www.capterra.mx/software/158117/freshchat) — 4.1/5 (115 reviews) 5. [Denser AI](https://www.capterra.mx/software/1064391/denser-ai) — 5.0/5 (31 reviews) ## Opiniones ### "Great app to earn an income\!\!" — 5.0/5 > **Evelyn Janeth** | *25 de julio de 2019* | Internet | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It is easy to use and install. I have been using it for a year and I am quite happy with it. Even on the desktop version it's great\! > > **Puntos en contra**: I have been having issues that I log out but as soon as do that I still keep receiving chats. Sometimes I find customers that have been there.for hours. Other than that, no issues > > Excellent company to work with. Great service and awesome team ----- ### "Iadvize service review" — 5.0/5 > **aria** | *18 de marzo de 2025* | Bienes de consumo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The service/product is incredibly effective and easy to use, making it a seamless addition to our workflow. What truly stands out, though, is the dedication of their team. They worked diligently with us to identify any kinks and ensure everything was perfectly streamlined to meet our specific needs. It’s rare to find a service that not only delivers on its promises but also provides such personalized support. > > **Puntos en contra**: At this point, I have no cons to mention. ----- ### "Quick startup, lack of functionalities" — 2.0/5 > **Eva** | *11 de julio de 2017* | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: - The ability to choose the number of conversations you wish to display at the same time. - The option delete a message by clicking on the small trash - The fact of being able to see what is being written from the user. This allows us to prepare our response and be more responsive. > > **Puntos en contra**: - No possibility to filter the messages in the left bar. There should be a search bar to find conversations, including those that have been closed. - Have the possibility to make the bar on the left disappear automatically especially during conversations. - Have the possibility to find a closed conversation. In the case of a false manipulation, if the conversation window were about to close, be able to retrieve it. - Access the profile of our interlocutor. - When the speaker's speech is not appropriate, have a button to end the conversation with an end message and have the ability to block some users. - Pressing "Enter" automatically sends the message. It is more visually friendly to see an entire message rather than fragments of sentences one after the other because it seems much more indigestible. It has to go visually and it does not. > > For the interlocutors, have immediate access to a person without having to call: what is convenient for people abroad or who would not dare to take the phone to make a phone call. ----- ### "Perfect for small teams\!" — 5.0/5 > **Katie** | *26 de noviembre de 2024* | Dispositivos médicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love how iAdvize has significantly boosted our team's productivity by taking care of routine tasks and being available 24/7. The chatbot feels like having extra teammates on board for our small team\! > > **Puntos en contra**: The customer’s limited industry knowledge made addressing complex questions more challenging, but we quickly resolved everything\! > > A huge shout-out to our dedicated support team. They have guided us through the process with patience and extreme attention to detail. ----- ### "Fantastic Service and Product" — 5.0/5 > **Amy** | *18 de junio de 2025* | Importación y exportación | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The team at iAdvize takes the time to understand your business. They're invaluable when issues arise. They have gone above and beyond to ensure the generative AI bot is working at the highest level. > > **Puntos en contra**: I wish their product line extended to full website search. I'm so confident of their capabilities, I'd love to see what they could do in that area. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/149186/iadvize?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/149186/iadvize) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados