¿Qué es BigChange?
JobWatch es un sistema integral para planificar, administrar, programar y hacer un seguimiento de las operaciones de tu mano de obra móvil y transporte. Reemplaza la planificación manual y el papeleo, proporcionando una manera simple y eficiente de mantener tu oficina en total sincronización con tus equipos móviles. Ve de la cotización a la factura con una única plataforma que vincula tu parte administrativa, trabajadores móviles y clientes en perfecta armonía. No importa el tamaño o sector; JobWatch cambiará positivamente la forma en que trabajas.
¿Quién usa BigChange?
JobWatch se utiliza en más de 60 industrias, como servicio externo, climatización, plomería, transporte y logística, construcción, residuos, sector público y alquiler de equipos. Pídenos un estudio de caso en tu sector.
¿Dónde se puede implementar BigChange?
Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
Sobre el proveedor
- BigChange
- Ubicado en Leeds, RU
- Fundada en 2013
- Asistencia telefónica
- Asistencia 24/7
- Chat
Países disponibles
Chipre, Estados Unidos, Francia, Nueva Zelanda, Reino Unido
Idiomas
inglés
Puede que te interese...
simPRO
Point of Rental...
Protean
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Sobre el proveedor
- BigChange
- Ubicado en Leeds, RU
- Fundada en 2013
- Asistencia telefónica
- Asistencia 24/7
- Chat
Países disponibles
Chipre, Estados Unidos, Francia, Nueva Zelanda, Reino Unido
Idiomas
inglés
Imágenes y vídeos de BigChange
Comparar el precio de BigChange con productos similares
Funciones de BigChange
Alternativas a BigChange
Manpack3
Opinones de BigChange
Colin N.
Working with Big Change
Comentarios: See less, it’s like the solution has integrated well and forms part of our day to day operating model.
Puntos a favor:
I think the best element of this product is that’s it very versatile as it allows you to design it around your current operation. Also the team are constantly releasing useful updates, some of which make life a little easier and some offer productivity gains.
Contras:
There nothing really that’s bad here, any elements that were hare to navigate are constantly being updated to make them as user friendly as possible.
Respuesta de BigChange
hace 2 años
What a great review - we are thrilled to hear how pleased you are with your system and benefit from our regular new system updates. BigChange is indeed a very versatile system and we are happy to be part of your operating model. Thank you for choosing BigChange.
Jordan W.
Alternativas consideradas:
Big Change Revolutionised My Business
Comentarios: I have dealt with all levels withing the business and found 99% of the people amazing to deal with! They have guided, trained and been far more accommodating then any other mobile resource software provider out there.
Puntos a favor:
The facility to invoice live and make cash flow through the business improve.
Contras:
The schedule does not have dynamic scheduling
Respuesta de BigChange
hace 3 años
Delighted to hear about your amazing experience with the BigChange system. We designed it to be 'Revolutionary' for everyone, for you the business owner, for your team for your customers and your cashflow. Nothing gives us more satisfaction than hearing great success stories like this. Thank you once again for taking the time to leave a review. All the best, Team BigChange
Richard B.
Alternativas consideradas:
Convoluted
Comentarios: Its no surprise that you have to sign up for this software before actually trying it yourself to be tied to a contract as we would surely have left it if we could. Whilst support is on hand when needed most of the systems that are in this software are unnecessarily complicated. We had 2 issues that were not rectified until many months into our contract starting which were ios specific but we were never told at the point of sale even though we stressed we were using ios. We are currently going back to the software we started out with which was brilliant but missing a couple of features. We have let that slide now as it is significantly cheaper, no contract and much better to use.
Puntos a favor:
The advertising of the product and window dressing
Contras:
Trying to actually use it. A lot of time wasting.
Respuesta de BigChange
hace 3 meses
Thanks for leaving us a review, Richard, all feedback is appreciated. A member of our dedicated Customer Success team will be in contact this week. We will be able to provide some solutions to rectify any issues with the product. Hope this helps. BigChange
Mike C.
Alternativas consideradas:
A complete solution
Comentarios: Big Change are a very customer focussed business, implementing Job Watch was extremely straight forward with ample amounts of training provided. The Job Watch product has brought together many of the elements of my company's field service activity ensuring a seamless and streamlined experience for clients , office staff and field engineers.
Puntos a favor:
Job Watch is a very modular product and very straight forward to tailor to an individual business. Implementing this software had an immediate impact on the speed at which field service jobs were detailed and billed to the client. Cash flow was positively effected due to itemised billing, client sign off of work completed and job reports tied to invoices. Job watch manages all of the processes concerning my company's field service activity, from the tracking of engineers to the delivery of an accurate invoice with the added bonus of reducing time and costs associated with service administration.
Contras:
The contracts section of the software is difficult to tailor to our business and engineers on site do not have visibility of the contract levels that are set so they cannot see what works are covered by any agreement.
Simon W.
Alternativas consideradas:
SWS Northwest Ltd
Comentarios:
[SENSITIVE CONTENT] our trainer is fantastic. What she doesn't know isn't worth knowing. She is so patient and very helpful and really good fun to talk to.
Eli Sufrin is always available to help us out.
It has been hard to get this implemented, it has taken us a good 6 months to roll out. But this is down to me being very busy as well.
Puntos a favor:
Its functionality and the ability to hold all our customers details, job details and job tracking.
Contras:
There are several actions that need to be done separately in order for an automation to work. This can be tricky to work out and normally involves calling Road Crew.
Respuesta de BigChange
hace 3 meses
Simon, thank you for your review! I'm so glad to hear that you enjoyed our service. We're always looking for ways to improve, but it's great to know that we are on the right track. BigChange
