Mention

Por Mention

5 / 5 201 reseñas
Mention

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¿Quién utiliza este software?

Mention is great for Marketing teams, PR managers, Social Managers, Executives, Agencies and Schools.

Valoración media

201 reseñas
  • En general 5 / 5
  • Facilidad de uso 5 / 5
  • Atención al cliente 5 / 5
  • Características 4.5 / 5
  • Relación calidad-precio 4.5 / 5

Detalles del producto

  • Precio de partida $29/mes
  • Versión gratuita
  • Prueba gratis
  • Implementación En la nube, SaaS, web
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación En directo en línea
    Seminarios web
    Documentación
  • Asistencia En horario ininterrumpido (atiende un representante)

Datos del proveedor

  • Mention
  • http://www.Mention.com
  • Fundada en 2012

About Mention

People are talking about your brand. Find them and join the conversation! Mention is a social media monitoring solution made to give keyword-based alerts about your brand, your competitors, and more. With our ability to monitor billions of sources in over 40 languages, you won't miss anything being said about what's important to you. And since mentions are in real time, you'll be able to reply right away within Mention. Join the 750,000+ companies already using Mention. Get your free demo!

Funciones de Mention

  • Alertas configurables
  • Análisis de la competencia
  • Análisis de sentimientos
  • Evaluación del impacto
  • Gestión de la reputación
  • Panel de comunicaciones
  • Participación del cliente
  • Segmentación de audiencia
  • Seguimiento de influencers
  • Seguimiento de tendencias
  • Análisis
  • Enfoque en grupo objetivo de clientes
  • Filtrado por palabras clave
  • Gestión de contactos
  • Gestión de contenidos
  • Gestión de varias cuentas
  • Programación de publicaciones
  • Publicaciones automatizadas
  • Seguimiento de conversión
  • Colaboración entre varios usuarios
  • Creación de informes/análisis
  • Gestión de contenidos
  • Gestión de varias cuentas
  • Participación del cliente
  • Programación de publicaciones
  • Publicaciones automatizadas
  • Seguimiento de marcas
  • Supervisión de redes sociales

Las reseñas más útiles sobre Mention

Great for social media monitoring and measuring social sentiment

Traducir con Google Revisado el 13/12/2017
Abigail Nwaocha
Founder
The Growth Metric
Ha utilizado el software durante: 1-5 meses
Fuente del revisor 
Source: asdf
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio
Likelihood to Recommend:
Not Likely Extremely Likely

Comentarios: It helped monitor competitor mentions, my brand's mentions and most importantly it helped gauge how people felt about my brand, whether positive, negative or neutral.

Puntos a favor: I originally signed up for mention to measure the social sentiment of one of the brands I managed. My first choice was Hootsuite but the form wasn't loading so I decided to try Mention. Best decision I ever made! After signing up and setting up keywords to measure, alerts and dashboards, I forgot about Mention because it wasn't giving me info on past activity, I got an email from Account Executive at Mention and we scheduled a 15 minutes call to walk me through mention and answer my questions. The call helped me understand how to use mention, It also explained why the social sentiment dashboard wasn't showing much info. Mention doesn't show past data only data from when the account is set up.
I liked the email alerts on competitors social media mentions, I wanted to know who was mentioning my competitors and why, and if they were journalists, I could use Hunter and Clearbit to get their emails so I could send them a pitch.
I think the pros of Mention are: Good support from the Mention team, simple interface that is easy to use and resources such as webinars to make the most of the software, email alerts on competitors mention on social media, blogs, forums etc. And of course the simple social sentiment dashboard.

Puntos en contra: The brand I used Mention on was a small brand with little activity, and most social media interactions were in the past after we ran a campaign. Which didn't help much because Mention only showed data collected after setting up. I wish I could get sentiment from past activity so I can measure how my brand was viewed then and now.

Fantastic Media Monitoring service

Traducir con Google Revisado el 5/8/2016
Nicole Matejic
Managing Partner
Quantum CIQ
Relaciones gubernamentales, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente del revisor 
Source: asdf
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio
Likelihood to Recommend:
Not Likely Extremely Likely

Comentarios: I was an early adopter of Mention App and have seen it grow from strength to strength. Compared to high priced media monitoring from large companies on offer - it is often quicker, more precise and always covers the full social, online and offline news environment. I use it for my clients and highly recommend it.

Puntos a favor: Ease of use, quick set up and accurate results. In built-sentiment analysis is useful.
It's also helpful you can connect your social accounts to Mention and use the dashboard to respond to customer queries.

Puntos en contra: Not as evolved in the visualisation of data as competitors, but this isn't a big con because the data gathered is timely, precise and relevant (which other platforms struggle with). But would be great to see more options to display data.

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