--- description: ¿Qué es y para qué sirve Sideline? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es Sideline? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Soluciones de telefonía](/directory/30084/telephony/software) > [Sideline](/software/149773/sideline) # Sideline Canonical: https://www.capterra.mx/software/149773/sideline Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.mx/software/149773/sideline?page=2) > Sideline es el número de trabajo para tu smartphone. Usa la red de tu operador actual para que el segundo número funcione igual que el primero. > > Veredicto: 64 usuarios lo han valorado con **3.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Sideline? Sideline es una solución de teléfono ideal para pequeñas empresas, emprendedores, trabajadores autónomos o cualquier persona que necesite un segundo número de teléfono. Puedes tener un número de trabajo separado sin tener que llevar otro teléfono. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.8/5** | 64 Opiniones | | Facilidad de uso | 3.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.7/5 | Basado en las opiniones generales | | Funciones | 3.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Pinger - **Constitución**: 2006 ## Contexto comercial - **Precio inicial**: USD 9.99 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil) - **Idiomas admitidos**: alemán, chino, chino tradicional, coreano, danés, español, finés, francés, hebreo, indonesio, inglés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, tailandés, árabe - **Países disponibles**: Estados Unidos ## Funciones - Mensaje de voz - Supervisión de llamadas - VoIP ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Soluciones de telefonía](https://www.capterra.mx/directory/30084/telephony/software) ## Categorías relacionadas - [Soluciones de telefonía](https://www.capterra.mx/directory/30084/telephony/software) - [Software para sistemas telefónicos](https://www.capterra.mx/directory/31101/business-phone-systems/software) - [Software para VoIP](https://www.capterra.mx/directory/30940/voip/software) - [Soluciones MDM](https://www.capterra.mx/directory/30097/mobility/software) - [Software para envío de SMS](https://www.capterra.mx/directory/30842/sms-marketing/software) ## Alternativas 1. [VoIP.ms](https://www.capterra.mx/software/203084/voip-ms) — 4.8/5 (697 reviews) 2. [Nextiva](https://www.capterra.mx/software/175788/nextiva) — 4.6/5 (914 reviews) 3. [Telnyx Suite](https://www.capterra.mx/software/173804/telnyx) — 4.8/5 (195 reviews) 4. [Ringover](https://www.capterra.mx/software/169627/ringover) — 4.7/5 (858 reviews) 5. [3CX](https://www.capterra.mx/software/158704/3cx) — 4.4/5 (465 reviews) ## Opiniones ### "Convenient" — 3.0/5 > **Pamela** | *29 de marzo de 2018* | Externalización/deslocalización | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Sideline works as a separate line on my phone. I use it as my business mobile number. > > **Puntos en contra**: The name doesn't appear 99% of the time (only the number), even though the caller is listed in my contacts. Calls are not always clear. Doesn't have as many features as other competitors and less than TextFree, the free service offered through Pinger (Sideline's parent company). I have always paid for the service. Customer service is not the greatest. ----- ### "Great service to ditch the landline" — 5.0/5 > **Ross** | *9 de agosto de 2021* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I was able to stop using a landline and add it to my cell phone. I have my office phone with me at all times now and can manage when it is answered and set to away etc. Along with being 1/8th the price of the landline I can also text directly with people instead of using my personal number or a service. > > **Puntos en contra**: There really haven't been any con's to the software. I think I have had a total of 3 calls that were of unacceptable quality in more than 3 years of use, and I cannot even guarantee that the poor quality of the call was because of sideline. > > Great product that does exactly what it says it will. I also love the voice to text options, the ability to text from it. The ability to set multiple away messages and switch them easily is also quite useful. ----- ### "Poor Support and Functionality. Best for small teams less than 10 people" — 2.0/5 > **Chris** | *3 de junio de 2025* | Recursos Humanos | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: This is very simple setup that is good if you are just one user and that is it. They recently are removing the enterprise option but this is what we used. Super simple setup though, no TCR application or managing anything just works. > > **Puntos en contra**: Support is very lackluster, you cannot call anyone. All support is handled through the chat. Randomly and without warning, your account may be blocked due to them thinking you are spam and you are not notified. Meaning that you do not know for how long you were blocked for having to double check with clients. Does not support features like transferrring, recording or even downloading any voicemails. > > I would say that overall I was very unimpressed with sideline. Having to support a team of about 15 users there was always issues. I also remember during November 2024 we received an alert that our service would be disruptive during the use in the presidential campaign. ----- ### "Great tool for collectors" — 5.0/5 > **Angela** | *9 de abril de 2020* | Servicios financieros | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It gives you the ability to have an extra phone number to use while collections. It has all the capabilities as any other phone number, text mssgs, voice mssgs. > > **Puntos en contra**: The increased the cost of the subscription. Other than that the product is great and offers great features for the price. > > It provides another option to reach those customers that already have your phone number blocked. Get more ways of communicating with difficult customers. Less expensive than a regular cellphone line. ----- ### "Great product at a great price\!" — 5.0/5 > **Mark** | *25 de abril de 2025* | Entretenimiento | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I'm able to text on my business line, and the price is excellent. > > **Puntos en contra**: The call quality is sometimes not excellent. The number porting took some time. > > It's an affordable, quality product for people and businesses that want to transfer or have a new phone number. You have a rich array of features to manage your phone calls. You can also use a desktop version. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.mx/software/149773/sideline?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/149773/sideline) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados