¿Quién utiliza este software?

Residential HVAC, plumbing, electrical, and garage door companies looking to grow their revenue, streamline their business, supercharge their team, and delight their customers.

Valoración media

120 reseñas
  • En general 4.5 / 5
  • Facilidad de uso 4.5 / 5
  • Atención al cliente 5 / 5
  • Funciones 4.5 / 5
  • Relación calidad-precio 4 / 5

Detalles del producto

  • Versión gratuita No
  • Prueba gratis No
  • Implementación En la nube, SaaS, web
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia Horas laborables
    En línea

Datos del proveedor

  • ServiceTitan
  • http://servicetitan.com/
  • Fundada en 2012

Sobre ServiceTitan

50,000+ contractors trust ServiceTitan, the #1 most widely used software for residential service & replacement companies with 3+ technicians. ServiceTitan customers see a 24% increase in sales in 9 months. ServiceTitan is the only system you need to run your business: scheduling, dispatch, service, sales, marketing, inventory, payroll, agreements, accounting, and more. See how powerful yet easy-to-use it truly is and why your industry peers use it with a free demo now!

Funciones de ServiceTitan

El proveedor no ha rellenado esta información.
  • Costes de trabajo
  • Facturación
  • Gestión de clientes
  • Gestión de contratos
  • Gestión de expediciones
  • Gestión de inventarios
  • Programación
  • Seguimiento de equipos
  • Seguimiento de garantías
  • Acceso móvil
  • Base de datos de clientes
  • Control de inventario
  • Enrutamiento
  • Facturación
  • Gestión de expediciones
  • Gestión de pedidos de trabajo
  • Gestión de trabajos
  • Gestión de técnicos
  • Presupuestos y estimaciones
  • Programación
  • Programación del mantenimiento
  • Seguimiento del historial de servicios
  • Base de datos de costes
  • Comercio e industria
  • Ensamblaje premontado
  • Estimación de costes generales
  • Estudio de materiales
  • Gestión de requisitos
  • Importación y exportación de datos
  • Para contratistas generales
  • Pedidos de cambio
  • Presupuestos y ofertas
  • Acceso móvil
  • Base de datos de clientes
  • Control de inventario
  • Enrutamiento
  • Facturación
  • Gestión de expediciones
  • Gestión de pedidos de trabajo
  • Gestión de trabajos
  • Gestión de técnicos
  • Presupuestos y estimaciones
  • Programación
  • Seguimiento del historial de servicios
  • Acceso móvil
  • Citas recurrentes
  • Control de inventario
  • Enrutamiento
  • Facturación
  • Gestión de clientes
  • Gestión de expediciones
  • Gestión de nóminas
  • Gestión de pedidos de trabajo
  • Gestión de trabajos
  • Presupuestos y estimaciones
  • Programación
  • Seguimiento del historial de servicios
  • Acceso móvil
  • Base de datos de contactos
  • Cobro de pagos en el terreno
  • Enrutamiento
  • Expedición
  • Facturación
  • Firma electrónica
  • Gestión de contratos
  • Gestión de inventarios
  • Gestión de pedidos de trabajo
  • Presupuestos y estimaciones
  • Programación
  • Reloj de tiempo
  • Seguimiento del historial de servicios
  • Alertas y notificaciones
  • Planificación de instalaciones
  • Planificación de personal
  • Programación automatizada
  • Programación de citas
  • Programación de cursos
  • Programación de grupos
  • Programación de recursos
  • Real-time Scheduling
  • Room Booking Management
  • Varias ubicaciones
  • Acceso móvil
  • Base de datos de clientes
  • Comercio e industria
  • Facturación
  • Firma electrónica
  • Gestión de contratos
  • Gestión de pedidos de trabajo
  • Presupuestos y estimaciones
  • Programación
  • Seguimiento del tiempo
  • Base de datos de costes
  • Comercio e industria
  • Estudio de materiales
  • Facturación
  • Gestión financiera
  • Importación y exportación de datos
  • Mantenimiento de equipos
  • Presupuestos y ofertas
  • Programación
  • Tarifas de trabajo
El proveedor no ha rellenado esta información.

Las reseñas más útiles de ServiceTitan

Office Manager

Traducir con Google Revisado el 1/11/2018
Angelia S.
Independent Presenter
Bienes de consumo, 501-1000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
Fuente: asdf
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I don't have a lot of negative things to say about Service Titan, our company as a whole has seen improvements at all levels. We are very happy that we made the jump to Service Titan and look forward to the additional releases.

Puntos a favor: We are a growing Plumbing & HVAC company and we were looking for solutions to be more in line with today's digital world. We love the call booking and dispatch notifications to customers. It allows customer's to know exactly when to expect their technician. Our CSR and Dispatch love the incoming call information for existing customer's that pre-populates for them, it allows us to give a personal touch when answering the phone and gives the customer a great experience. Our Service Manager loves the Dashboard and reporting, it allows him to see exactly where the technician's are at throughout the month and allows him to provide coaching when needed to help his teams reach goals. We recently starting using the timesheets within Service Titan as well - this has allowed us to manage our technician's time with ease and the technician's no longer have to try to remember where they were and at what time. There are so many features and we love the fact that Service Titan listens to their Customers/Users and are always working to improve their existing features and adding more features to make their user experience exceptional.

Contras: Follow-Up Section and Memberships need updating, but Service Titan has listened to their users are in the process of providing updates to these features. Payroll/Timesheets needs to be more versitle and needs customization, but again Service Titan is working on this as well.

Respuesta de proveedores

por ServiceTitan el 6/11/2018

Angelia,

Thanks for your feedback. We couldn't be happier to hear about your success and all of the ways ServiceTitan has helped your business grow.

We believe it's essential that the men and women of the trades have a cutting-edge platform built especially to help them run their businesses more effectively and connect better with their customers.

Please keep providing your feedback. It helps us continue to evolve and keep pace with the amazing companies we serve.

Service Titan Rocks!

Traducir con Google Revisado el 15/6/2016
Jay C.
Systems Development
Construcción, 13-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña 
Fuente: asdf
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Service Titan has enabled us to grow in ways we didn't know were possible. With data tracking, a better selling platform, more efficient call booking, and a very easy to use system, we couldn't be happier. Please understand that in the process of selecting Service Titan we painstakingly researched a multitude of different options. Hands down this is the most versatile and productive option. But the best part...the Service Titan staff. I have never had the opportunity to work with a service provider that was absolutely at the top of their game every time I made contact with them. Until now. From their sales staff on down to tech support everyone has been impeccably perfect in the service they have provided. The way they manage our account is fantastic. They departmentalize every aspect of the Service Titan experience to ensure that you will be dealing with the person that has the answers and can make it happen. Do you want to know how to grow your business? Use the Service Titan business model as your example of perfection. With service like theirs you will gain all the customer you could ever dream of. We should all be this good.

Puntos a favor: Data tracking, phone call recording, dispatch efficiency, invoicing, and on and on. This product does so much for us it is hard to point out the "pros". They just keep impressing me every day!

Contras: This product does not do everything that we would like it to do. But in order to do that we would be spending an exuberant amount of money to have our own software developed. Also note that we are not your typical home service provider. We are a plumbing company that provides everything from minor repairs on up to plumbing a multi-million dollar high-rise project. And the things it doesn't do has just forced us to find better ways of doing things. Service Titan also works hard to develop their product based on customer feedback. We have been with Service Titan for a short time now and already two of my suggestions have been made a reality.

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