¿Quién utiliza este software?

Pequeñas a grandes empresas, globales y domésticas, buscando el soporte del cumplimiento y gestión de riesgos de gestión de EHS, sostenibilidad, calidad, contraloría, abastecimiento responsable y cumplimiento del producto.

Valoración media

66 opiniones
  • En general 4.3/5
  • Facilidad de uso 3.9/5
  • Atención al cliente 4.3/5
  • Funcionalidades 4.2/5
  • Relación calidad-precio 4/5

Detalles del producto

  • Versión gratuita
  • Prueba gratis Sí, consigue una prueba gratuita
  • Implementación En la nube, SaaS, web
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación En persona
    En directo en línea
    Seminarios web
    Documentación
  • Asistencia En horario ininterrumpido (atiende un representante)
    Horas laborables
    En línea

Datos del proveedor

  • Gensuite
  • http://www.gensuite.com/
  • Fundada en 1997

Sobre Gensuite

Gensuite es el conjunto de soluciones basadas en la nube para organizaciones y funciones para gestionar riesgos y lograr el cumplimiento. La suite ofrece aplicaciones funcionalmente integradas e intuitivas disponibles para un despliegue rápido e inmediato de ROI. Gensuite ofrece más de 65 aplicaciones web que abarcan todo el espectro de EHS, con capacidades adicionales para funciones relacionadas como calidad, contraloría, abastecimiento responsable, seguridad/gestión de crisis y cumplimiento de productos.

Funciones de Gensuite

  • Acciones correctivas y preventivas
  • Creación de informes sobre lesiones
  • Evaluación de riesgos de seguridad
  • Gestión de auditorías
  • Gestión de incidentes
  • Gestión de inspecciones
  • Gestión de la formación
  • Mantenimiento de registros OSHA
  • Acciones preventivas y correctivas (CAPA)
  • Creación de informes/análisis
  • Gestión de auditorías
  • Gestión de documentos
  • Gestión de incidentes
  • Gestión de inspecciones
  • Gestión de la formación
  • Gestión de la salud ocupacional
  • Gestión de la seguridad industrial
  • Gestión de materiales peligrosos
  • Gestión de riesgos
  • Mantenimiento de registros OSHA
  • Acceso móvil
  • Alertas y notificaciones
  • Evaluación de riesgos
  • Gestión de flujos de trabajo
  • Gestión de formularios
  • Gestión de la conformidad
  • Gestión de problemas
  • Gestión de tareas
  • Panel de comunicaciones
  • Planificación de auditorías
  • Seguimiento de activos
  • Acciones preventivas y correctivas (CAPA)
  • Control de calidad de proveedores
  • Control de documentos
  • Gestión de auditorías
  • Gestión de equipos
  • Gestión de la conformidad
  • Gestión de la formación
  • Gestión de normas ISO
  • Gestión de quejas
  • Gestión de riesgos
  • Gestión del mantenimiento
  • Seguimiento de defectos
  • Auditoría
  • Control de materiales peligrosos
  • Gestión de documentos
  • Gestión de la conformidad
  • Gestión de la formación
  • Gestión de la sostenibilidad
  • Gestión de residuos
  • Gestión del agua
  • Gestión del aire
  • Inventario de emisiones

Las opiniones más útiles de Gensuite

Provides comprehensive visibility across a geographically challenging portfolio.

Publicado el 9/3/2018
Rob P.
EHS Director (Amazon Account)
Aerolíneas/aviación, 501-1000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Puntos a favor: As a fast-growing company with multiple sites, Gensuite enables us to see critical EHS data from afar. The best thing about Gensuite is that it is user-friendly for our team, encouraging accurate reporting and data from our front line users through intuitive interfaces. We receive great data from Gensuite, and to me, that's what matters most in EHS software.

Contras: One of the challenges we face using Gensuite is that we have to operate as a third-party contractor for another company that uses Gensuite requiring us to input data separately between both instances. To overcome this challenge, I suggest offering flexible EHS data integrations when operating as a third-party contractor.

Respuesta de proveedores

por Gensuite el 9/4/2018

Thanks for the awesome review, Rob! We work hard to meet expectation like yours, and we¿re happy to hear we hit the mark for you. We count ourselves luck for customers like you and truly do appreciate the suggestion for improvement. Gensuite foresees the next generation of compliance and management software integrating with various frontier technologies to connect workforce and management systems. We remain committed to working with Amazon to further enhance our capabilities. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

EHS software with really great functionality

Publicado el 4/5/2018
Max R.
Managing Director - Safety Strategy, Optimization, and Compliance
Aerolíneas/aviación
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
4/5
En general
4/5
Facilidad de uso
4/5
Características y funcionalidades
4/5
Asistencia técnica
5/5
Relación calidad-precio

Puntos a favor: The Injury & Illness Recordkeeping functionality is really strong and is built around enabling a company to stay OSHA compliant. The other basic safety program and compliance assurance tools have everything necessary to run a basic EHS program digitally. Beyond that, there are many different tools and suites available to totally manage, expand, and improve an EHS program digitally. Our team really likes the ease of retrieving and seeing data and charts for analysis which makes our jobs so much easier.

Contras: Customization of the platform (if needed) can be difficult, slow, time-consuming, and expensive. The permissions and scope model can be difficult for new users and non-EHS professionals to understand and use.

Respuesta de proveedores

por Gensuite el 9/5/2018

Max, We appreciate you taking the time to share your experience. It made our day here at Gensuite! We strive to offer the best solutions across enterprise risk management and compliance functions that are flexible enough to meet any business need ¿ large or small, anywhere and in any industry. We are excited and always willing to explore new and creative opportunities that simplify and improve the Gensuite user experience. In fact, we will be exploring more Do It Yourself features during the Gensuite conference this week and value your thoughts, input and ideas.

Good HSMS software

Publicado el 27/9/2018
Howard S.
Health Safety Environment and Quality
Petróleo y energía, 501-1000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
4/5
En general
4/5
Facilidad de uso
5/5
Características y funcionalidades
3/5
Asistencia técnica
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Very good, one of those that you miss the longer you don't use it.

Puntos a favor: Gensuite management software does a lot, it has apps for almost all of your HSE needs. Great for larger companies trying to tie strategic direction down in every department.

Contras: As it's one of the biggest there is times when you wish it could be tailored exactly to your needs. Costs are astronomical to make a change to the functionality.

Respuesta de proveedores

por Gensuite el 4/10/2018

Howard,

Thank you for sharing your experience with Gensuite. We pride ourselves on providing our subscribers with best-in-class solutions & services, so we're very pleased to hear our software met so many of your strategic HSE needs.

Over the last 2 decades, our approach has always been to leverage best practices and shared HSE experience & knowledge to provide a comprehensive solution that can be launched quickly without the need for extensive customization; delivering immediate value and ROI to the organization. For those who desire business-specific configurations, the costs to enhance the tools are proportionate to the scale of the requested change.

Thanks again for your feedback, and we hope to welcome you back into the Gensuite subscriber's community soon!

-Michael Bauer & The Gensuite Team

Powerful, but inflexible

Publicado el 3/2/2017
Denise G.
Fuente de la reseña 
3/5
En general
2/5
Facilidad de uso
2/5
Características y funcionalidades
4/5
Asistencia técnica
2/5
Relación calidad-precio

Comentarios: The biggest complaint I hear from NBCU users is that Gensuite does not provide consistent and reliable data or perform as expected.

Gensuite has the ability to manage a huge volume of data, and makes it possible to extract and analyze that data. Having said that, I often hear from users that the software is not very user friendly, and many employees frequently struggle with it. There are many features that you think the application would provide'that are just are not there. My company has spent thousands on custom programming with Gensuite, and then had to spend thousands more to try to get it to perform in a manner that is useable to the field workers. I am speaking specifically of the Mobile products. NBCU has spent over $100,000 so field personnel can conduct inspections while in the field'.so far these products have not worked in a consistent manner. This is frustrating to many workers that after struggling to get the apps to work, now refuse to use the mobile apps at all. Gensuite is a good basic system, but many features that you think the application would provide just are not there.

Many at my company really just want the applications to 'work', they sometimes feel too much time and effort is made on reformatting the pages to make them look pretty, when these users just want consistency and easy functionality. Many of our users are infrequent users of Gensuite, so when you change things for the sake of change it is disconcerting to these users.

Here's what I hear most:
' Metrics run from different reporting areas in Gensuite do not match
' Mobile applications not working together
' Offline not working
' Bar and QR codes do not work
' Why is Gensuite re-formatting pages again?
' Why do we have to 'pay' to get 'basic functionality?'
' Why does it take so long for things to be addressed or fixed?......then to hear Gensuite agrees it is an issue, and often the solution is a proposal or the issue is pushed to the forgotten land of Gensuite roadmap.
Overall we are now unhappy with Gensuite and the reliability of the data, responsiveness to concerns, and functionality. Some of the tools are large and require a fair amount of customization to be useful which can be difficult at times and as a result we will start looking at alternative systems (even though we would prefer not to) if these issues are not rectified quickly.

Respuesta de proveedores

por Gensuite el 21/4/2017

Denise, we loved talking with you and your team about new ideas for simplification projects, mobile, and report improvement projects during our in-person visit earlier this month. We are actively working to address the improvement areas discussed regarding reports and are committed to working with you to improve the functionality. We are happy to report that with the latest update to the Gensuite Mobile app, the user issues your team was experiencing are addressed and based on your additional feedback we are looking at further mobile updates to enhance the Inspection Tool workflow. Thanks again for your engagement and partnership, we remain committed to delivering the highest quality solutions to meet your business process needs. - Andy Cox (VP, Customer Services & Development)

Complete solution for EHS management and in continuous improvement

Publicado el 15/3/2018
Igor A.
EHS Analytics
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
4/5
En general
3/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
4/5
Relación calidad-precio

Puntos a favor: The tools work integrated making the data have sense in different perspectives of the process. Outstanding customer support and bug fixes, the "Help Me" feature provide an excellent and fast communication channel with the technical and administrative teams. System performance, availability and reliability are very positive points.

Contras: I have been using Gensuite since 2001 and the main "pain" for me and my partners is the interface not standardized/friendly between the tools, the "Recharge" initiative started last year was very important to improve the user experience and there is still a lot of opportunities in this area. Also about the UX, the mobile app is not very easy for some features and the usability could be more intuitive. Gensuite manages a high volume of data, however the reports available are not always easy to find/generate, beside that, these reports could be more customizable to deliver the insights directly in the tool avoiding the use of external tools - a BI initiative more robust will help.

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