Flowtrac

Good tool for SME

Comentarios: Experience has been great but it’s good only for small businesses with limited customization requirements.

Puntos a favor:

Ease of use and customization provided by the company

Contras:

Though the customization is easy to get done but it’s expensive too.

Director of Finance and Operations

Comentarios: We have implemented Flowtrac recently and have found it to be a great tool for our organization

Puntos a favor:

The ease of use and format layout. Very similar to an excel spreadsheet

Contras:

Undetermined at this time as we have only just begun implementation

A Great Inventory Tool

Comentarios: Overall, the experience has been great. We have received great support and any issues were resolved immediately.

Puntos a favor:

The program was very user-friendly and easy to understand.

Contras:

I would rather be able to delete items instead of making them inactive.

Precision Group Review

Comentarios: Excellent support with evaluation, planning, implementation, customization, and feature management.

Puntos a favor:

The ability to manage multiple product lines, product categories, warehouse locations, and subsidiaries and channel information flow to multiple QuickBooks accounts.

Contras:

Requirement to have individual serial numbers for all kit products made the feature effectively unusable. However the build product capability provided a good alternative.

Good product

Comentarios: good, had worked on it less than a year in my previous company

Puntos a favor:

easy implementation, ease of use, easy integration

Contras:

slow customer service, very late response

Outstanding Onboard Experience with [sensitive content hidden]

Comentarios: I have nothing but good things to say about our experience so far with Flowtrac. I do have to RAVE about [sensitive content hidden] and how thankful we are that she was placed as our onboarding specialist because she has gone above and beyond to make sure that we have everything we need and fixes errors that happen along the way. She has made this experience even better than we could have hoped and we are so excited to be associated with a company that has employees like her.

Puntos a favor:

We have really appreciated the straight forwardness of navigating both the browser and mobile site. The integration from our previous inventory management was made easier due to extremely knowledgeable employees and being readily available via zoom calls or emails. Our favorite part has been getting to use the bar codes and seeing how much faster that allows our transactions to occur and the fact that all transactions are easy to track in Flowtrac.

Contras:

The only con I can think of would be during importing, the system had errors that it wouldn't notify me of. For instance, when we were loading our On Hand quantities it showed the import complete. However, our Warehouse Managers were going in and finding that items on our import document were not translated into the site (i.e. we have 40 sheets of Copper - which was on the import doc, but 0 sheets were imported and made available into Flowtrac).

Amazing Inventory Tracking System

Comentarios: My overall experience was amazing. We were bless to [SENSITIVE CONTENT] on site to help us with the implementation of the system. His expertise and guidance gave us the reassurance that we bought the right product for our inventory.

Puntos a favor:

The ability to track are asset management to include inventory or consumer products.

Contras:

I have no complaints or issues with the software.

Simple and Efficient Customizable WMS

Comentarios: The integration of Flowtrac into our company has been game changing for our business. It has allowed us to scale our operation very simply with minimal growing pains as the Flowtrac team has always provided great support. I appreciate the direct relationships I can have with our reps and the dev team which makes getting changes made, bugs fixed, or new features launched one of the smoothest I have experienced in my 16+ years with large corporations that all utilized WMS for ecommerce.

Puntos a favor:

Flowtrac has been an incredible system for not only managing our inventory but also having visibility to our product every step of the way. We have access to data by sku, location, customer, date, associate, or really any parameter we may need. We have been able to fully customize this platform to become a tool that fits our individual needs due to the nature of our unique industry. Having the ability to make changes or add features fairly easy to improve our process has helped us scare our operation not only in size but also efficiency year after year. Everyone who has visited our facility gives praise to our organization and capabilities and that is in large part thanks to Flowtrac being a great tool for our business.

Contras:

Since we utilize a highly customized version, we do not all capabilities visible or turned on. There may be a feature we could use that is available but we do not know until we request it, so at times it feels like we could be missing out on features due to our needs.

Flowtrac Significant Upgrade

Puntos a favor:

Flowtrac is very customizable and unique. Users have the ability to learn the software themselves or request training support. Either way, the software delivers what it promises to fit business needs.

Contras:

Flowtrac offers a wide selection of customizable features for its users; however, the more customizable features an organization requires, the higher the costs. As a result, there should be an in-depth analysis on what a company needs to limit unnecessary costs while maintaining maximum efficiency.

Great Clinical Decision Support

Comentarios: I work in health care so it is really helpful to have the clinical decision support

Puntos a favor:

I love how it provides clinical decision support

Contras:

There is nothing I dislike, I love every part of it.

Great Software!

Comentarios: Locate has been great, the implementation process was made very easy working with [sensitive content hidden] and his team. They helped us complete our data imports and training with both myself as the accounting user and our warehouse team on production processes and inventory audits (counts).

Puntos a favor:

Love that flowtrac does everything we need for inventory management, e-commerce order sync and fulfillment and manufacturing processes. The customer support and working with [sensitive content hidden] has been the biggest pro to using flowtrac. It's awesome because he stays on with you as support after the implementation process.

Contras:

There are multiple windows that open up instead of a tab like window feature so finding what you need is cumbersome sometimes.

Just getting started but very helpful so far.

Comentarios: Once implemented we are hoping that this will make tracking our on hand inventory much easier as well as tracking total cost for each job site that we are working on and have completed.

Puntos a favor:

It seems to have all the features that we were looking for in an inventory management program. I will be implementing this full fledged in the next week and we will really see how well it works for what we want to do. So far I see it working very well.

Contras:

It could be overwhelming to someone just starting out trying to use this but it doesn't take long to get the concept figured out and there are a lot of customization option to this program for each user.

Review of Flowtrac training for Aevex w/ Abby

Puntos a favor:

Ease of use and willingness to customize

Contras:

Nothing in particular to report back on at this time

Customer service and support is stellar

Puntos a favor:

Customer service and support is incredible. Easy to reach, knowledgeable, prompt.

Contras:

Order management and accounts receivable.

Objective View from a Business that didn't quite fit into Flowtrac footprint but adapted it to work

Comentarios: Flowtrac has been really helpful at training and resolving issues. They have helped our business develop functionality to fit our needs and we are still working together to make things more efficient and eliminate redundant work for employees.

Puntos a favor:

I like how flexible Flowtrac is throughout the functionality.

Contras:

I would like to see Flowtrac develop more functionality for businesses that hold alot of consignment inventory and customer property. In other words- Development of customer material account management at the time of receipt assuming that not everything that comes in the door that the business receives belongs to the Receiving business.

Nonprofit Inventory Management

Comentarios: Our experience has been good so far. The system does exactly what we need it to do.

Puntos a favor:

The support from our representative [sensitive content hidden] has been excellent. She has been helpful with setting up the system for our needs and very responsive with any issues that arise.

Contras:

I would like the ability to see all in-stock inventory at one time on the mobile app.

Successful Flowtrac Deployment

Comentarios: Flowtrac has improved our inventory accuracy vs the manual processes we had in place before. It has also allowed us to fulfill more ecommerce orders with our internal team vs outsourcing this role in Q4 when our ecommerce sales significantly increase. We also have been able to add team members access to this system for improved communication.

Puntos a favor:

Overall Flowtrac is very is to use and learn. Some of the features we like are the grids that quickly allow you to customize your searches for product, qty, location, orders, etc. The standard grid search functions are well thought out. Another pleasant surprise was the ability Flowtrac gives clients to customize screens, windows and fields themselves without having Flowtrac customize for you. Many other software options lock down the options to only internal development.

Contras:

When we made the decision to deploy this software we tried to run as much of our current business processes through Flowtrac as the main source of day to day work functions. As with any new software integrating to other software systems can be difficult. Overall the customer support through Zoom calls has allowed us to solve these issues with some trial and error.

Syracuse Community Health Center

Comentarios: I am extremely pleased with Flowtrac. I highly recommend allowing the Flowtrac team to install the system and work with your organization. Doing so will ensure you are going to utilize the product to it's greatest capacity to meet your needs. The team who came to install our system were beyond professional and knowledgeable; not only about Flowtrac, but how inventory should be managed to optimize workflow efficiencies. The team was exceptional in providing recommendations for the vision we had for our warehouse space. They used their experience and expertise to create a functional warehouse space that surpassed our expectations.

Puntos a favor:

The features I found the most valuable is the user friendly capabilities of both the software and the scanning equipment. The product has been successfully installed and useable within a few short days. Also, the customization, based on our industry is beyond our expectations.

Contras:

There were no features I found unappealing .

That's what you get for cost cutting.

Comentarios: Maybe fine for a simple company, but with complicated government contracts even though we're a small company who can't afford SAP, this was a total waste of time and resources trying to turn this into an ERP that can handle project based inventory and orders.

Puntos a favor:

I have nothing nice to say about this nuisance stopgap software. It seems inexpensive to implement but they nickel and dime you so hard we've spent a fortune for what seem like easy fixes.

Contras:

The company demo'd a system that was nothing like the base model we were sold. Features we thought were standard were not included. Totally nominal functionality. And the system is a time suck, you have to go three menus deep to do data entry on one line then back out three menus, then back in for the next entry. An excel spreadsheet would be faster.

Review of Flowtrac

Comentarios: Good so far.

Puntos a favor:

Customization capability and inventory tracking.

Contras:

System can be glitchy and some processes are still too convoluted.

Game Changer for Customization Needs

Comentarios: My overall experience has been excellent. Good communication and competent employees. When issues did arise (as they do with interaction between any two companies), FlowTrac always approached the issues reasonably and with a willingness to compromise.

Puntos a favor:

As a medical device manufacturer, medical device distributor, and medical billing company, we had an logistics model that did not lend itself to any out-of-the-box software. FlowTrac not only provided the customization that we needed, but also was able to integrate that system with our medical billing software.

Contras:

The more customized your needs, the higher your costs will be. But those costs have been more than worth it. Also, the mouse functionality on the main menu is a bit sensitive. It needs a buffer built in :). This is a very minor problem, but it is prominent because you are always accessing the main menu.

bROK Product review

Comentarios: [SENSITIVE CONTENT] and the support team are very helpful and I appreciate their time and help throught this process.

Puntos a favor:

it is user friendly once you understand how navigate in it.

Contras:

I would have like a template that provided alternative menaings to terminology. for example LPN - the uniques barcode the user will generate for each pallet. There is not always a chat person available to assist. You are on Chicago time and I am in Ohio and start work at 6:30am. There have been many time I have had to wait to get answers to questions.

Simple to use, yet very effective

Comentarios: My experience with Flowtrac has been great thus far - from the initial demo to communication with sales rep to working with the trainers during implementation.

Puntos a favor:

I like the ease of use and navigation through the system. Everything is straight to the point, if you want to add an order you go to the "Order" tab, if you want to check your purchases you go to the "Purchases" tab.

Contras:

The software fit all of our needs. If I had to pick something it would be lack of customizability as far as aesthetics.

It does everything you need it to do, and more!

Comentarios: I reason I was hired at my company was to learn Flowtrac and implement it. Customer service chat was, and is, always there to help me, with even the simplest of questions. They have great developers and fantastic project managers. I highly suggest speaking with Abbe Hasse. Not only did she help me get all of the integrations up and running, she made using Flowtrac extremely easy and stressless.

Puntos a favor:

It does everything you need it to do, and more. Optimal organization, flows seamlessly between other applications, and is well worth making it a part of your company.

Contras:

You need the right project manager to help you. Its a lot to take in because it does so much, becoming an integral part of a company.

Entry-level or Advanced, this software will work.

Comentarios: My experience has been wonderful. Flowtrac definitely demonstrates their willingness to work with their clients to achieve the best results.

Puntos a favor:

Ease of product set-up & having all pertinent fields available right from the product screen really makes this software accessible for any user be it novice or expert.

Contras:

Not too many dislikes with this software. The ability to create options in bills-of materials would be a plus.