¿Quién utiliza este software?

Destinado a equipos corporativos de comunicación interna, equipos de TI, equipos de cumplimiento de normas, equipos de recursos humanos y equipos de marketing interno; para enviar comunicaciones electrónicas masivas a grupos de empleados específicos en diversos formatos visuales.

Valoración media

6 opiniones
  • En general 4.7 / 5
  • Facilidad de uso 4.7 / 5
  • Atención al cliente 4.7 / 5
  • Funcionalidades 4 / 5
  • Relación calidad-precio 4.6 / 5

Detalles del producto

  • Versión gratuita No
  • Prueba gratis Sí, consigue una prueba gratuita
  • Implementación Instalado: Mac
    En la nube, SaaS, web
    Instalado: Windows
    Móvil: nativo de iOS
    Móvil: nativo de Android
  • Formación En directo en línea
    Seminarios web
    Documentación
  • Asistencia En horario ininterrumpido (atiende un representante)
    Horas laborables
    En línea

Datos del proveedor

  • SnapComms
  • http://www.snapcomms.com
  • Fundada en 2002

Sobre SnapComms

SnapComms es un galardonado proveedor de software de comunicación interna que utilizan diariamente 2 millones de empleados en 75 países de todo el mundo. Este software está diseñado teniendo en cuenta los lugares de trabajo de hoy en día; elude el correo electrónico para involucrar verdaderamente a los empleados, estén donde estén, independientemente del dispositivo que utilicen. Las herramientas dinámicas y visuales logran un 100 % de lectura de los mensajes. Las funciones integradas aseguran que el personal vea tus mensajes en el momento correcto siempre, ya sea que busques informar o involucrar a tus empleados.

Funciones de SnapComms

  • Blogs
  • Calendario de eventos
  • Chat y mensajería
  • Conferencias de audio y vídeo
  • Directorio de empleados
  • Encuestas y comentarios
  • Feed de actividad y noticias
  • Gestión de newsletters
  • Gestión del conocimiento
  • Uso compartido de archivos
  • Blogs
  • Calendario de eventos
  • Chat y mensajería
  • Compartir en redes sociales
  • Directorio de empleados
  • Galería de fotos
  • Gestión de correo electrónico
  • Gestión de encuestas
  • Gestión de newsletters
  • Telefonía
  • Análisis
  • Geofocalización
  • Notificaciones de expiración
  • Notificaciones móviles
  • Notificaciones visuales
  • Notificaciones web
  • Programación de notificaciones
  • Pruebas A/B
  • Segmentación contextual
  • Segmentación de campañas
  • Segmentación de dispositivos
  • Chat y mensajería
  • Directorio de empleados
  • Encuestas y comentarios
  • Feed de actividad y noticias
  • Gestión de calendarios
  • Gestión de contenidos
  • Gestión de documentos
  • Gestión de tareas
  • Gestión del conocimiento
  • Uso compartido de archivos
  • Acciones correctivas (CAPA)
  • Conformidad con la OSHA
  • Creación de informes de incidentes
  • Diagnóstico de causas
  • Gestión de la seguridad
  • Gestión de tareas
  • Gestión de tickets
  • Recuperación de desastres
  • Registro de auditoría
  • Comunicación bidireccional
  • Geofocalización
  • Gestión de contactos
  • Modelos
  • Notificaciones masivas
  • Planificación de escenarios
  • Actualizaciones automáticas de reproductores
  • Compatibilidad con varias pantallas
  • Editor visual
  • Gestión de visualización remota
  • Mediateca
  • Programación de contenidos
  • Benchmarking
  • Employee Recognition
  • Estudios de pulso
  • Gestión de comentarios
  • Gestión de objetivos
  • Gestión del rendimiento

Las opiniones más útiles de SnapComms

Cutting through the noise and generating conversation

Publicado el 21/3/2019
Travis C.
Internal Communications Manager
Servicios, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña 
Fuente: GetApp
5/5
En general
5 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: We have cut through a number of traditional views on how internal communications should be approached and the conversation that this has generated has been positive for the business. Ultimately, we want our messages to be seen and then discussed at a peer to peer level which is what SnapComms has enabled. Take your time to introduce SnapComms to the business, and plan carefully which messages will be delivered via SnapComms. While it has been tempting to use SnapComms more frequently, a balanced and considered approach has been extremely beneficial in ensuring that our messages have had the most impact.

Puntos a favor: The SnapComms platform is simple to use and the messages hard to miss. In an organisation that deals with mountains of complex data and information, it is refreshing to reach our employees through a crisp and attention-grabbing format that gets read and generates real conversations; an outcome we are always trying to achieve in the internal communications and employee engagement space. The SnapComms team have also been very responsive in dealing with questions as they arise and have actively sought feedback and taken onboard suggestions for improvement which holds great promise for the platform as it continues to evolve.

Contras: The platform is exceptionally easy to use as an administrator on a desktop; however, the mobile interface could be improved from an admin user experience. I am confident that these limitations will be improved over time.

Great way to communication with staff

Publicado el 17/9/2015
Usuario verificado
Communications Manager
Software informático, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
Fuente: GetApp
5/5
En general
4 / 5
Facilidad de uso
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio

Comentarios: I used SnapComms when I was the Internal Communications manager at a large telecommunications company, one of our major issues was we had over 3000 staff spread over three major sites and at over 100 retail outlets throughout the country. Our biggest issue was the company grew very quickly, but we didn't evolve our communications to match our size so email was very much the cornerstone of our internal communications. This however became a problem as we grew as there was so much email traffic, that any important messages were lost in the avalanche of email that staff had to get through. An urgent message sent out via email might not get read for a few hours, maybe even days.
SnapComms allowed us to bypass email and get messages directly in front of employees, no matter what they were doing, obviously we had to choose which messages were sent out as urgent alerts, versus those messages that didn't require immediate attention - so other channels such as screensavers and wallpaper allowed for a more passive means to communicate

Puntos a favor: - Messages can cut through whatever staff are doing on their PCs so they get immediate attention
- The suite of tools can be used to create campaigns that can run over a number of days to really drive home educational messages

Contras: - The system allows a lot of customisation which in turn means users need training to use the system, however once trained they system is fairly easy to use

Communications to staff made simple

Publicado el 29/10/2019
Graham M.
IT Operations Manager
Administración gubernamental, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: SnappComms has been a key tool to provide system notifications, from MI to updates on business news, feedback from staff is positive. The recent updates from SnapComms to allow release patching has also been greatly received.

Puntos a favor: The SnapComms dashboard is a simple yet powerful tool that has provided UKEF staff a variety of notifications through a number of channels.

Contras: Ideally we would have liked a SMS subscription that SnapComms could include as an add-on rather than using another third party.

Easy and Reliable Company Communications

Publicado el 4/11/2019
Dale K.
IT Supervisor
Administración gubernamental, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5 / 5
Facilidad de uso
5 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
5 / 5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: Our agency originally purchased SnapComms as an internal emergency communications platform. Once we had installed and started using it, we expanded it to more internal communications. It is very easy for all level of user to use, has been extremely reliable and has an excellent customer service division. The few issues we've experienced have been resolved almost immediately. They are always working to upgrade the software for the benefit of the user and have added many great enhancements over the few years that we have been using it. It is also one of the only programs that gives the ability to take over every computer screen in your organization quickly in the event of an emergency, which is what originally sold us on the product.

Puntos a favor: Ease of use for all level of personnel
Frequent updates
Excellent Customer Service

Contras: We don't have any Cons to list as this software has been exactly what we wanted, and Customer Service has been exceptional.

SnapComms admin/user review

Publicado el 11/11/2019
Yohan R.
Systems Engineer
Juegos de azar y casinos, 1001-5000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña 
5/5
En general
4 / 5
Facilidad de uso
4 / 5
Características y funcionalidades
5 / 5
Asistencia técnica
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: I join the company who already had SnapComms deployed and worked on updating all our clients to a major newer release of SnapComms, I setup install packages, deployed it and use Snapcomms with little to no issues. Snapcomms is very easy to use and fast to deploy alerts or information to remote machine quickly. Administrator side is very good and provides a lot of flexibility and options.

Puntos a favor: Ease of use and speed of deployment of new alerts, a lot of features and customization possible

Contras: Some of the advanced admin options can be overwhelming in their number and what they are used for

Leer más opiniones