--- description: ¿Qué es y para qué sirve ThousandEyes? Lee opiniones verificadas, descubre sus características, precios de planes, ventajas y desventajas. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ¿Qué es ThousandEyes? - Reseñas, precios y funciones - Capterra México 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de monitoreo de red](/directory/30019/network-monitoring/software) > [ThousandEyes](/software/151017/thousandeyes) # ThousandEyes Canonical: https://www.capterra.mx/software/151017/thousandeyes Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/151017/thousandeyes?page=2) > Plataforma de supervisión de experiencia digital que permite a las empresas visualizar y verificar el rendimiento de los servicios basados en la red. > > Veredicto: 8 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ThousandEyes? Diseñada para TI, comercio minorista y otras empresas, es una plataforma de inteligencia de red que ayuda a supervisar plataformas basadas en la nube, como Azure, Amazon Web Services, Google Cloud y otras redes. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 8 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Cisco - **Constitución**: 2010 ## Contexto comercial - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000, 5,001-10,000, 10,000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Alertas y notificaciones - Análisis de redes - Creación de informes de tráfico web - Creación de informes de uso - Creación de informes/análisis - Gestión de la conectividad - Gestor de línea de base - Panel de comunicaciones - Supervisión - Supervisión de ancho de banda - Supervisión de redes - Supervisión de servidores - Visualización de datos ## Integraciones (en total: 2) - PagerDuty - Slack ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Herramientas de monitoreo de red](https://www.capterra.mx/directory/30019/network-monitoring/software) ## Categorías relacionadas - [Herramientas de monitoreo de red](https://www.capterra.mx/directory/30019/network-monitoring/software) - [Software para mapeo de redes](https://www.capterra.mx/directory/30978/network-mapping/software) - [Herramientas para resolución de problemas de red](https://www.capterra.mx/directory/31128/network-troubleshooting/software) - [Sistemas de gestión de redes](https://www.capterra.mx/directory/30018/network-management/software) - [Software de monitoreo de aplicaciones](https://www.capterra.mx/directory/30208/application-performance-management-software/software) ## Alternativas 1. [ManageEngine OpManager](https://www.capterra.mx/software/168854/manageengine-opmanager) — 4.5/5 (257 reviews) 2. [ManageEngine NetFlow Analyzer](https://www.capterra.mx/software/172324/netflow-analyzer) — 4.4/5 (89 reviews) 3. [ManageEngine OpUtils](https://www.capterra.mx/software/172276/manageengine-oputils) — 4.4/5 (129 reviews) 4. [Site24x7](https://www.capterra.mx/software/168192/site24x7) — 4.7/5 (344 reviews) 5. [ManageEngine OpManager MSP](https://www.capterra.mx/software/212602/manageengine-opmanager-msp) — 4.4/5 (72 reviews) ## Opiniones ### "Love the network path visualization" — 5.0/5 > **Brian** | *11 de septiembre de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The network path visualization help a lot with identifying whether there is an issue on the internet versus our company's infrastructure. Their customer support is also top notch and super responsive to any questions I've had. > > **Puntos en contra**: Would really like to see more alerting options around the enterprise agents themselves. > > This product is very easy to implement and manage. Their customer support has also been very helpful. ----- ### "Excellent Network and Application Monitoring Tool" — 5.0/5 > **Moustafa** | *24 de enero de 2025* | Transporte marítimo | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I have been using ThousandEyes for more than three years now and since then it has been a gamer changer for our enterprise generally and our IT department specifically. It has the ability to provide end-to-end visibility into network paths, applications which increased our capability to improve the user experience as we were able to enhance our troubleshooting processes and reduce downtime. ThousandEyes allowed us to reduce the time it was required to fix/solve a major incidents, as it allowed us to point to exactly where the issue is rising and how to solve it. ThousandEyes' interface is definitely intuitive as it comes with a highly customizable dashboard that make tracking key metrics simple. I also value the integration capabilities that ThousandEyes has, it works seamlessly with cisco components so it enable a unified IT workflow. > > **Puntos en contra**: I believe that there would be a few areas for improvements, for example I think the pricing should be more attractive that how it's currently, as the larger the infrastructure the more expensive the solution will be. I have noticed occasionally delays in updating certain dashboard especially during the peak hours. I would also like to get the functionality of ThousandEyes for offline networks and the isolated components environment as the platform rely on cloud agents. > > My overall experience with ThousandEyes is sensational. I am thankful for ThousandEyes for being able to get me and my team the management capability to manage a complex and dynamic infrastructure. ThousandEyes is a very powerful solution for organizations which are looking to improve the visibility and mitigate huge impacts due to major incidents. ----- ### "Barely noticeable" — 3.0/5 > **Audrey** | *17 de diciembre de 2021* | Ingeniería civil | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: ThousandEyes is barely noticeable on your computer and barely uses any of the resources. You will hardly ever notice it constantly running in the background unless you see it in the task bar panel. > > **Puntos en contra**: When it was first installed, our company made no announcement and so many of us were startled when we saw a suspicious creepy orange eye appear on our computer taskbar. It looks like a creepy spyware symbol. The company forum was filled with concerns that spyware had been installed. It was resolved when the company posted about the ThousandEyes installation. Occasionally I still get slightly alarmed when I see a bright orange eye appear on the bottom right corner of my screen. I really would recommend changing their logo. The combination of the creepy eye logo and company name "ThousandEyes" really should be reevaluated. ----- ### "Good Experience using Thousand Eyes" — 5.0/5 > **Alejandra** | *30 de abril de 2025* | Medios de difusión | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Works in accordance con Cisco switches and ACI > > **Puntos en contra**: We use only Cisco Networking components. I couldn´t say how it would work with other vendors. > > Implements quite smoothly and easy. The front end is very user friendly. ----- ### "ccna to palo perspective + thousand eye" — 4.0/5 > **phuc** | *23 de enero de 2025* | Redes informáticas | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Positives: It is very easy to use: The very user-friendly interface made it easy for engineers like myself to visualize a path in networks and surround every main reason that might cause a problem on Path Visualization: intuitive and effective. Powerful troubleshooting tools: The ability to monitor real-time performance, packet loss, latency, and DNS issues are a big factor in making the mean time to restore services (MTTR) lower in T2 support. Cloud and Application Monitoring: In today's world where companies almost move to adopted cloud services, ThousandEyes allows quick troubleshooting of the connectivity in platforms like AWS/Azure or SaaS applications and partnered traditional networking into modern environments. Collaborative Insight: The ability to share extended reports and visuals with coworkers or service providers eased the communication process in any situation, including escalation. > > **Puntos en contra**: Deeper Firewall integration: While the platform does diligence for well into the investigation of network paths, tighter internal integration with a firewall vendor such as Palo Alto (i.e., for policy impact) could add enhanced value. Pricing: Smaller organizations may think twice about the entry costs, but in the end, for the larger enterprise, the value usually surpasses this consideration. > > The ThousandEyes application turned out to be very useful, a network engineer toggling two very useful equipment - CCNA certified hands-on network troubleshooting and management experience. The real end-to-end visibility with a unique mountain of information on network performance that has helped identify and troubleshoot issues in a critical complex environment. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.mx/software/151017/thousandeyes?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.mx/software/151017/thousandeyes) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pt | | | pt-PT | | ----- ## Datos estructurados